Now Regal Quincy, I was robbed while a patient there the Nursing Staff was great but the admin was…read morenot helpful with physical therapy timing and reported to My insurance that I refused treatment.

The worst nursing home in the USA. They over medicated my…read moreMother. Food was vile day old stale sandwiches, chicken nuggets bragging " we are having ham for dinner " it is 2 pieces of cold cuts with a lame pineapple chunk. Never any fresh fruitEVER. Never any real cooked food. Vile place. My Mother ended up in icu due to dehydration and sepsis. Dr at ICU said she is also jaundice. Then she died. Their horrible care put her in the hospital.

My aunt is in this facility to get some physical therapy for her injured hip. We visited her last…read moreSaturday because we were concerned that she won't adjust well being away from home for the first time. The location was a bit hard to find because there were separate buildings to the nursing home. Upon entrance, the smell of nasties, if I may, was a bit overwhelming. I've been to/volunteered at a couple of nursing homes before. This place by far was the best! The room my aunt stayed in was a bit cramped as she was sharing it with another elderly patient. My aunt couldn't sleep well every night because the neighbor was really loud. And they charge about $3/day to watch tv. A bit weird and sad... The good thing about this place is that the nurses were very attending. Because my aunt only speak Cantonese, she was not able to communicate. The nurse asked me to ask whether my aunt is in pain and she would give her medicine if she is. I thought that was very nice. You really have to be attending and caring to be working at a facility like this!

this place is digusting. it reeks of death and urine. it is…read moreinfested with mice . they run around the first floor at check in and as we visited my friend on hospice 2 mice ran across our feet on the second floor. also when my friend was on hospice they attempted to move another person into her room when she only had days left.. why not give her and her family some privacy. this place is so gross. imagine dying in that filth. do not put your live ones here

I would never recommend this facility to anyone.I was in the process of having my father…read moretransferred out of this facility and then he died unexpectedly there! They would loose his clothes, drop his phone, hearing aids in the floor, break them and leave them there, delay his medication, barley ever answer call bells. We would complain to the nursing supervisor but they had such staff turnover we would have to start over. Bane care uses Pegasus solution for their billing and they are horrible. They would cash checks we would send in for thousands and then say they didn't have them, even though the bank showed they cashed them. One person in billing said one check that was sent in for 6,000 was deducted from another residents bill rather than my father's. Do not go here!!!!

No way the Administration just doesn't care. They run the shifts short handed. Wait time after…read morehitting call button is 15 to 30 minutes. Also they removed all the room speakers. In the rooms. No intercom anymore. The administration said it was to costly to repair This Puts the residence at a higher risk.

Came here after a great doctor left my previous practice I was a patient of; and next doctor there…read morewasn't a great fit. Dr. Truong is definitely one of the best as many others have said! I have been with him for over 6 months now and I'm glad I have found him. I love not being treated as someone to be distrusted and suspicious of. I just wish he could prescribe all my meds but he is still one of the best.

Steve at CORE is very good at leading the client to the best therapy after injury. He helped me…read morestrengthen my knee after surgery and bring it back to even stronger than before. I highly recommend Core and Steve in the Weymouth location. Phil

I went to CORE for my shoulder. I'm so happy with the care that I received. I loved that it was a…read moresmall clinic and I felt that I got such individualized attention. Thanks to the staff at CORE, I have no problems with my shoulder anymore!

I understand that you're not going to get a 5 star rating at places like these that accept Medicare…read moreand Medicaid.. but this place was honestly a blessing for my mother. She was at Brigham for over a month, and they moved her to a place in Brookline that was just not at all sufficient for someone that is sick. She stayed at a place in Brookline that was so bad, she had to go to the ER twice for the flu and pneumonia. After being admitted again to the hospital, my family was told this place in Quincy was the only option and our hearts sunk because we only saw these 1 star reviews. This place is a honestly great because the nurses and the aids work and communicate well. There were plenty of rooms so my mom got her own room. They were kind and watch these patients well. It's not perfect, but if you come and check up on your family member every few days this place can be fantastic. My mom was comfortable and was able to recover well. We kept the nurses informed of any changes we noticed and they were kind and receptive. My sisters have spoken directly to the director of nursing and they tell me she is incredibly kind and sweet. If you are reading this review thanks for taking the time to read this, and I wish the best for you and you're family members.

Our dad entered Quincy Health and Rehabilitation Center last July during the pandemic and as a…read morefamily that was unnerving. After a period time, our minds were put to ease. After speaking to the caring nurses, professional staff, including the excellent cook whom had made sure the food was soft and easy for dad's condition. Most of all we applaud Victor Ng, Program Coordinator. He stayed in touch with our mom continually reassuring her that her husband of 61 years was being cared for. Victor's communication skills, nurturing style, thoroughness, etc. were top notch. He quickly became our family contact and still to this day, our mom keeps in touch with him. He and the rest of the staff went above and beyond for the Sargent family.

My mother is a full-time resident currently at the Harbor House. Initially she was in for rehab…read more The physical and occupational therapy staff were very professional, encouraging and respectful. Once she transitioned to long term her nurses have been extremely attentive, kind and knowledgeable as have her aids. For my mother, is important for her to feel as independent and respected as possible and the staff all around has accommodated her emotional and physical well-being, that goes for the social workers, reception people and administration. The facility is actually very lovely. There is no terrible odor and it's exceptionally clean, even the outdoor courtyard is maintained with plantings and is quite lovely. Harbor House is very welcoming to family members and have various areas in addition to patient rooms, where families can spend time and even have celebrations.I would highly recommend this facility.

Rehab was ok but the lack of communication sucks. We were told that mom would have 40 minutes a day…read moreof physical therapy but that did not happen so they screwed Medicare. The director of social services was useless she never called you back and not for nothing this is her job if you don't want to do it stay home.

I have experienced several disappointments regarding my mother's care, ranging from inadequate…read moreassessments and inaccurate documentation to delays in providing timely care. Because of these experiences, I do not offer praise lightly. However, I would like to recognize Esther, RN and K2 Floor Manager for her exceptional dedication and professionalism. She has been consistently meticulous, responsive, and reliable in advocating for my mother's well-being and ensuring that her care plan is implemented appropriately. Whenever concerns arise, she promptly follows up with PACE, nursing staff, and other team members to address and resolve issues affecting my mother's care. Her communication is clear, her follow-through is dependable, and she demonstrates genuine concern for the residents under her supervision. Knowing that she is on duty gives me confidence and peace of mind because I trust that my mother's needs will be recognized and addressed. She is a rare find in long-term care and is truly deserving of recognition for her commitment, leadership, and advocacy. Her efforts have made a meaningful difference in my mother's quality of care and in my family's experience. I also want to,mention 4 CNAs-  Andrise Valerie Fredline and Anthony  for thier strong work.- Veronique Omeally, daughter &HCP of ESTHER YISREAL

To Whom it May Concern! Thank you for the great experience…read moremy friend, Lora Sharansky, has with Dawn Hanson, PTA at Royal Health Group, Braintree MA. I would like to commend Dawn for playing a pivotal role helping Lora manage and improve her conditions. Great work provided by Dawn, who has been busy with other patients, but still has taken her time to make Lora feel like she is the only patient there. Dawn Hanson's extra attention, a little motivation, or just words of support are so important. I am very grateful for Dawn's assistance and moral support as this amazing experience has created an indelible impression in Lora's heart. Dawn is truly a hard working professional, serious, responsible, meticulous, and friendly, but most importantly, she sincerely cares about her patients. The attention to all Lora's needs and personal interest in her well being is more than one can wish for. The most enjoyable part of Dawn's job is the education she provides to patients impact their daily lives. Thank you very much for everything in deed!

my friend told me i was in th best rehab in the country. it must have changed since she was there…read more my friends sent me flowers. they were beautiful but not one had a name on it when it was delivered.i had no idea who they were from.iasked and asked for help finding who had sent the flowere but no one cared to help me.it still bothers me. the aides were cranky. they seemed over worked and under paid. actually the aides that were men seemed less tired and they were not cranky at all

Wonderful experience here Had right knee replaced…read moreEveryone here was great Spotless facility