Please take a tour of any facility before committing. If it doesn't pass the "smell test" it is…read morevery concerning (read between the lines). The building is old and overcrowded too.

This place is where hope goes to die. They abused my 96-year-old mother, leaving her in her own…read moreurine, and neglected her so badly that she had to be hospitalized for severe dehydration. If you truly love your loved one, do not take them here! I have a video explaining how they used a Hoyer lift to take her to physical therapy. When I walked into her room, I saw her bed was wet with urine--they left it like that and didn't even change her clothes. The nurse only came in because I started recording. These people have no respect for their patients; they treat them like a piece of meat. This could be your mother. I told them what was happening, but they don't care--as long as they get paid for their shift, that's all that matters to them.

I'm heartbroken to share our experience with Mountainside Skilled Nursing and Rehab. We moved Mom…read morehere hoping she'd get the care she deserved in her final days, but what we got was neglect and distress. The worst moment came when they moved her to a private room. My mom, who was actively dying, couldn't be off oxygen for more than a few seconds. When I arrived, they were wheeling her to her new room--WITHOUT oxygen. She was gasping for air and in a panic, crying. I begged them to hurry, but the aide pushing her wheelchair moved at a snail's pace while my mom was terrified. I even grabbed the wheelchair to try to push it faster, but she wasn't responding. I yelled, "Someone please help!" but the staff just stood in the hallway, gawking. While the mistake was eventually acknowledged, my mom felt totally unsafe--and she was. She died the next day. I deeply regret trusting Mountainside with her care. I cannot recommend this facility to anyone. Please be cautious and consider other options if your loved one needs serious care.

After my hip replacement surgery, I came to Mountainside rehab and skilled nursing. I was very…read moreimpressed with the staff and my therapists. They couldn't do enough to make me comfortable with their patience, encouragement and positive attitude. From the administrator Jessica, and her staff I knew right away I was in good hands. Very organized, knowledgeable and caring. My stay and care was above what I expected

Autumn Lake is terrible! We had my father here for a week after he suffered 2 strokes. He needed…read moresubacute rehab for a month and we could tell almost immediately that Autumn Lake was not going to be a good experience. Rooms were dirty, smelt like Urine, flys everywhere, call button either didn't work or worked and took forever to receive care. Overnight staff was even worse. They dislocated my dad's gall bladder drain .. didn't call us .. we learned by just coming in and noticing it. Blamed him! Totally incompetent facility. We ended up transferring him to Florham Park Rehabilitation Center and it was wonderful!!! He had 2 nurses at Autumn Lake that were lovely - Nazheria and Lorna. These two beautiful souls are the only thing autumn lake has going for them.

The worst and dirtiest nursing home in new jersey, the nurses there are lazy if residents ask for…read morea cup of water they tell a CNA that his busy working with patient if the light goes off the nurses does not answer, one particular night nurse all she does his sleep at night when patients falls she cover it and said she have enough paper work to do ,I never write a statement about a patients that falls, I witness 2 patients fell during the night while I was working there, all this nursing home worries about his money not the patients

Our Mom had a wonderful experience here for a ten day stay to work on OT and PT and regain…read moreindependence at home; staff were just amazing from top to bottom. They all exceeded our expectations and even a week after we left we received a phone call just to check on mom and see how was doing; I would highly recommend. The only negative I can come up with is the facility was dated and needs to be remodeled even with that the facility was clean.

From the owner: A Proven Leader in Skilled Nursing and Rehabilitation Care…read more ManorCare Health Service's skilled nursing and rehabilitation centers offer post-acute services for those transitioning from hospital to home. This specialized quality care helps shorten or eliminate hospital stays, laying the groundwork for a successful discharge. Some of these services include: high-intensity physical, occupational and speech therapies, cardiac recovery, stroke and other neurological recovery care, skin and complex wound care, I.V. services, diabetes management, oncology care, and orthopedic and joint replacement recovery. With individualized programs and a variety of post-acute services ManorCare offers rehab hospital caliber health care options to meet the unique needs of patients and ensure that they receive outcomes-oriented care that will speed their recovery and their return home.

Dear Bonjour Home Care team,…read more Thank you for everything you have done for my Grand Father. Your services to my Grand Father was outstanding. The home health aides treated my Grand Father with respect, care and love. My entire family never worried when he was in their hands. Great communication with the office staff too. I highly recommend Bonjour to anyone in need of care at home.

Absolutely wonderful service!! My parents are more than pleased and I couldn't be happier myself!…read moreFantastic staff, attentive and professional. So glad we could have excellent care that I can feel confident about!

They left my 96-year-old mother in urine-soaked clothes, saw her wet bed, and still took her to…read moretherapy unclean. This is where hope goes to die.

My mother was admitted to Complete Care at Clark following a partial hip replacement. Less than 24…read morehours later, I demanded her discharge due to verbal and physical abuse by a night-shift CNA and unsanitary conditions within the facility. During the night, the CNA refused to assist my mother to the bathroom and told her to "go ahead" on her own. My mother explained that she had undergone hip replacement surgery just two days prior and could not ambulate independently, the CNA responded, "I don't want to touch you." When my mother asked for help getting back into bed, the CNA forcefully flung her leg, causing severe pain. When my mother screamed, the CNA stated, "I told you I didn't want to touch you." Later, when my mother again requested help to use the bathroom, the same CNA questioned her need, saying, "You really need to go again?" She then made inappropriate and distressing comments, asking who would help her at home. When my mother said her husband would assist her, the CNA replied, "If you do this at home, your husband is going to leave you." This behavior was cruel, degrading, unprofessional, and completely unacceptable--especially toward a vulnerable post-surgical patient. No one should ever be treated this way. In addition to this abuse, the facility itself is filthy. The room appeared poorly cleaned and unsanitary, which is especially alarming for a post-surgical patient at high risk for infection. These conditions only compounded concerns for my mother's safety, dignity, and overall care. I strongly urge others to carefully consider this experience before entrusting their loved ones to this rehabilitation center.

Jamie was amazing, I'm grateful for all she did to help me with core strength and scar tissue…read morerelease after a major surgery. I can't rave enough about how monumental she was. She improved my quality of life- highly recommend !

Carol Ann worked with me on physical therapy after my knee replacement surgery. I started 2 weeks…read moreafter the surgery, and her skill, knowledge and patience got me back on my feet (quite literally!). The place is clean and has everything I needed to strengthen my leg. When I started, it felt like a very long road to recovery, but I am very grateful to Keating for helping me get there. I was able to enjoy a few Reiki sessions as well, which really helped with recovery. This is a wonderful place with skilled, caring people!

Very disappointed. There was constant turnover in aides, and the quality of aides varied. One aide…read morebrought in bed bugs, one aide stole jewelry. Obviously the agency did not perform thorough background checks and obtain references.

From the owner: BrightStar Care of Westfield and Summit, NJ offers in-home care and home health services for…read moreseniors, adults, children, and veterans, as well as medical staffing for healthcare organizations. With nurse-led care plans, dedicated RNs and caregivers, in-depth screening and hiring processes, and award-winning care, BrightStar Care goes the extra mile for every client, family, and organization we serve. We call it A Higher Standard. Our home care services include personal care, companion care, Alzheimer's and dementia care, short-term transitional care, in-home therapies, skilled nursing care, child care, pediatric nursing, and more.