The office is okay,if you need therapy and this is your only option take it. The receptionist is literally the sweetest, shes professional, makes really pleasant small talk, remembers details about different people so you really feel seen. The providers are a mixed bag, unfortunately for me I've had a really really bad experience working with Sunrise providers. The one who did the most damage was "Dr" Paulette Carter. She is incredibly transphobic, I worked with her for years, she never once used my pronouns. She wrote letters to my college misgendering me. When I would correct her she would say something like" oh but I'm not doing it on purpose so it's not transphobic". I had to go to her because she was the one provider in the area who took my insurance and could diagnose me with Autism. Which she did but she then refused to listen to me tell her about how much I struggle with everything everyday and when I requested higher accessibility support needs she refused because "level 1 autism doesnt work like that" she then went on to say some REALLY horrificly ableist statements about level 2 autistic people such as they can't toilet themselves independently, they can't make friends independently and they can't go do things in public independently. She refused to say that I'm disabled due to my autism, which is also incredibly ableist. Autism is a recognized disability by the ADA. And she refused believe that I needed a part time job, no more then 20 hrs a week, due to my disability. She told this to my employment specialist who then stopped offering me jobs that I would actually be able to hold long term. She's the definition of a Boomer who doesn't listen because she thinks she knows better, which makes her a horrible person and a horrible "dr". It also took her for ever to bump up my antidepressants, I had to go to therapy in tears because I was in such a bad depression rut, and I still had to practically beg her to up the dose. Basically, if you need a diagnosis get it and leave. Or just don't see her. read more

The clinic is alright, especially if you don't really have many options. In most cases it's better than not having any care at all. There is one exception to this. And that is Paulette Carter. Paulette was awful. She constantly misgendered me as a trans person. She also refused to prescribe me medications to treat my ADHD which had been diagnosed quite some time before I even started seeing her. When I needed to have top surgery, she insinuated that I would regret it and said she "knew more about this than any other health care professional." I can think of a number of professionals who would know more about the surgery, perhaps the surgeon for starters! Or gender therapists, something that she IS NOT. She also refused to schedule any more appointments with me for my non-gender-related mental health until she'd written her letter of "recommendation" for my surgery, and it became plainly obvious after I received the letter as to why. She LIED about me in my letter, saying that I had behavioral issues when the only "behavioral issue" I was struggling with was feeling overwhelmed and occasionally on the verge of tears at my job. Couldn't have been related to the untreated ADHD! She also LIED and said I was "noncompliant with my medication" when I had UNTREATED ADHD and I was struggling with memory issues and remembering to take my medications daily, but I still took my meds more than half the time. She wrote so much stuff in this letter that I would have undoubtedly been denied for my surgery. She also misgendered me throughout the ENTIRE LETTER. So, to recap: She is transphobic, refuses to treat ADHD, lies about her patients, and denies care to her patients when she knows she's about to pull something she shouldn't do and that the patient won't like it. If you get her as a provider, RUN THE OTHER DIRECTION. Otherwise, all the providers I've seen here have ranged from adequate to amazing. Unfortunately due to the high turnover rate, it's hard to really establish rapport with a provider for an extended period of time. read more

art group is fun and the coordinator's Elisha and Gary are very nice and fun to work with, a bunch of fun projects and friend atmosphere. and we occasionally have partie. very welcoming atmosphere. read more

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Elisha is amazing, & the only counselor I've ever felt 100% comfortable speaking too. I feel safe opening up to her about many different topics, & think she gives great feedback. It feels more like I'm chatting with a friend, instead of having a counseling session. I've gone through a lot over the years, & it's been really nice having her by my side to help me maneuver through difficult situations. I hope she stays at Sunrise for many more years to come, because I honestly don't think I could continue counseling if she left. Thank you Elisha, you rock! Prescriber Paulette Carter is also amazing. She always makes sure I have my meds, & never leaves me high & dry. If I ever run out of refills (which usually doesn't happen), she's really quick about sending in a new script. I've never had to wait for more then a day to get them filled. She's incredibly friendly, & genuinely cares about her patients. She always checks in to see how I'm doing, how my health is, & if I've been getting enough sleep. She asks me how my daughter is doing, & also asks about my mom, & grandmother. It's nice feeling like you're truly cared for, & not just another patient. Thank you Paulette! read more

My experience is in their intensive outpatient program. Their personnel were very professional. My negative experience was that the counselor in charge of the intensive outpatient program changed hands three times in two months. It took nearly two months to find someone to replace the counselor, which left me high and dry for the duration. They called me on the phone for 5 minutes every two weeks to check in, but this was a far cry from the twice a week visits in person with a counselor. I understand it takes time to find replacements, but you cannot take your most fragile patients and abandon them without providing a substitute better than a five minute phone call every two weeks. So in summary when I was working with a counselor it was helpful and good, but my negative experience should not be ignored. read more