Chris and his team made my house safer and completely changed the look of my house. The hurricane…read moreglass updated my home and I'll never be hanging shutters again. Thanks guys!

These people are just very unprofessional. I just requested a glass shelf to be installed in my…read morecondo. They lost my information twice, finally set an appointment and never showed up. A week and a half later, I visited the office and instead of trying to accommodate me, they didn't like my attitude after having to visit them 3x and a service person who decided to not show up! Then the scheduling lady told me that she was on vacation for the last 5 weeks!! I guess it's my problem. GOING ELSEWHERE. They can't even coordinate installation of 1 shelf-maybe one hour of work 5 minutes away! I honestly didn't think I would have to check on reviews ahead of time for a simple job-I didn't even price shop for this. Wish I looked at their reviews. They are on vacation.

He arrived when he said he was, evaluated the problem with the window, and said I needed a new one…read more After I had filled out the online form, he arrived at my house immediately. It is a pleasure doing business with him.

Just a robot call center and they do not repair windows. After working your way through the…read moreautomated phone center and finally reaching a human was told they do no do repairs.

They cut 4 shelves for me. Done perfectly, quickly and reasonably price. Easily located on Metro.read more

These guys did what they said they would do on time for the right price…read more Personnel were friendly, courteous, informed and helpful in any way required.

Heard good things about Windows Plus so called to get an estimate on the job. Ricky came out on a…read moreTuesday and was very nice and enthusiastic and positive about doing the job. Said he would get back to me with a quote by Friday. I didn't hear from him for a week so texted. He finally got back with me to say owner was going to get a quote and would get back to me when she got the quote from their supplier for the rollers. Have never heard from them again, over 4 weeks later. We called another company that was at our place two days later and did the job that day. They did a great job and our windows work better than when they were new!! I would never recommend this company.

If you wish to pay for new PPG hurricane windows and door only to have a used leaking door…read moreinstalled, this is the place to go. If you wish to pay them and never hear back to fix a problem or complete a job, this is the place to go.

We had hurricane shutters placed on our windows and front door. Now all we have to do is open and…read moreshut, instead of haul out heavy shutters every season. The workmanship is beautiful, the quality of the product is top-notch. So very pleased with the company

I had a poor experience with this company because of their dishonest billing practices. Please…read morerefer to Yelp for another user who had a similar experience. Summary: they surprised bill and over billed me and their final concession was still dishonest. Something to be aware of: They charge $257/hour for maintenance work and round up in hour increments. Be very clear about the work expected to be performed and the maximum price you'll pay. I approved a work order for $875 to replace shutter motor and what I thought included the maintenance of my shutters; the price included a 15% discount the company offered due to the recent hurricane (I had to ask for a discount though) but this work order didn't include tax. I received the bill after the work was completed but the amount was for $1,355 (without tax for some reason). That's a 55% increase, which came from two hours of labor at $257/hour and a slat hanger for $50. I approved the original work order assuming maintenance was included, but I was okay paying for added labor even though the original work order didn't include any estimate for it and their hourly rate is unfairly high (my opinion on the latter). But I had an issue particularly with the two hours of labor they charged. I called the office to question the two hours of labor and pointed out that the motor installation already included an hour of work per the original invoice (see picture). They took an hour of labor off the invoice but kept an hour of labor on the bill. I asked why they would charge me for an hour of labor when the tech was there for an additional 30 minutes and they said that they bill in hour increments. I pointed out that this wasn't laid out on the original invoice and furthermore it's unethical to bill this way. They once more lowered the invoice, but instead changed the labor performed to "trip charge" for home visit repair and diagnosis (see picture) after they told me they aren't like the competitors and don't charge for home visits; further, this came after they had already agreed to come out to fix the motor, so the tech was already there and a trip charge wouldn't make sense in this context. I ended up paying the bill because the difference between what the bill should've been and what they offered was $100 different, but it took multiple emails and a call or two to get there. Extremely disappointing experience. Please find another shutter company that bills its customers fairly. AHT has poor communication skills, and their billing practices are dishonest.

They installed a roll down on my mother-in-laws patio 2 1/2 years ago. They material tore so with…read morewould not roll up or down. They charged $360 for a guy to come out for 5 minutes. Warranty covers the material, not labor, now that want $1,000 in labor to replace. It's May 21st and they can't come out until July 1st. This lady is almost 91 years old and we are heading into hurricane season. They people on the phone are rude and uncaring.

I strongly advise against using Storm Smart…read more Our experience has been extremely frustrating from start to finish. We worked with estimator Robb, who assured us that all storm shutters being removed would include proper patchwork and painting. We paid extra for this service, and it was never completed. We were also told, by Robb, that the one storm shutter we were keeping (for our front door) should be moved out of the way for the window replacement above it--which we did. However, the installer failed to install the new window flush. He admitted the shutter would now need to be either padded out or completely reinstalled. He asked us if we wanted him to reinstall the window flush, or promised a supervisor would be calling to have someone come out to pad out the storm shutter. We chose the later. The first person they sent couldn't properly measure. The second person measured, but after that, we heard nothing. Despite sending over ten emails and making numerous calls to our project manager, Alejandro, we received no response--only many promises that a supervisor would call (which they never did) only to find out recently, he is now "on vacation." Meanwhile, our HOA has now warned us that our home's unfinished appearance (missing stucco repairs and paint) will result in fines of $250 per week starting next week. Only after persistent follow-ups did a supervisor, Roxanne, finally contact us today. Instead of resolving the issue, she claimed we had been informed this might happen (by Robb)--which is completely untrue (we have the conversation recorded, and this supposed note is not in the contract). She then stated that fixing their mistake would cost us an additional $2,400 and that she had emailed me an invoice (which she only did after I got off the phone with her). This is unacceptable. The company failed to deliver services we paid for, made installation errors, delayed communication, and is now attempting to charge us more to correct their own mistakes. Save yourself the time, money, and stress--choose another company. We are now pursuing legal action to resolve this matter.

If I could give 0 stars I would!…read more I had responded to their Facebook ad that was for $49 maintenance call for the sliding door. When I asked through the chat how much it would be for the door sticking, the response was "maybe I'll come to check it without charge." I had one tech call and ask what the problem was and then was contacted by a second tech who didn't seem to know that the first tech had already called me. The first one came about 45 minutes later and started working. Right away he asked me if I had a stepstool because he couldn't reach the top of the slider. This should be equipment that is always provided by the company, not the homeowner. I didn't have a stepstool and the best I had was my kitchen bar stool. The tech then found that the doors would be too heavy so needed to call out a second person to help him. I don't think he actually worked for their company. The first tech had asked me if I wanted a new door handle for the slider, and at first I had said no, but then thought that there would be a nice quality handle installed along with a new lock and anything else needed. He said it would be $89 with that and what needed to be done with the door. He left for about 45 minutes and then came back with the second person. He brought a very cheap handle for the slider that is chipped in several places and only needed to be attached with two screws. I looked up the handle at the Home stores and it costs is $15. I thought that with the $49 service fee, plus the handle that would make sense to be the $89. As they were working they found that they didn't have a screw that they needed and so they left for another 45 minutes. These techs should have screws and stuff needed with them when they come for the call. When they came back, they took off the doors. At no point did they ever give me an estimate, tell me what they found, what they were doing, or given the option to decide if I wanted the work done. They proceeded to replace the wheels for the track. They moved around furniture on our lanai to put the door down as they are working on things. Nothing was put under the door to protect it. They were also using the stool that he had asked to use, and was using it to hold tools. They got finished working, and at this point had been at the house from start to finish over four hours. Again, he never gave me an estimate or told me what the cost would be, so I was assuming it was the $89 he mentioned previously. He told me that it would be over $300 for the door plus the $89 for the handle. I immediately raised a concern with him that that was never communicated, and frankly, I would not have moved ahead with doing the work at that cost. He said that he could do the handle for $59. Again, this is a cheap handle, that has paint chipped on it already, and only needed two screws. That is a rip off, in and of itself. He said that if I paid him in cash or through Zelle, it would be cheaper. He said he needed to pay the other guy, so the price was justified. He agreed several times that he had made a mistake and had not communicated with me what he was doing and what the price would be. I was still under the impression that this was part of the special that was placed on Facebook and still had the comment from this chat that they would come out and check it free of charge. He ended up taking a little bit off but still having to pay over $300. So to get him out of my house I put it on my credit card. I didn't feel safe at that point. After he left, I found multiple things that concern me, and are not professional . 1. The stool that he used and put tools on now has a bunch of scratches on the top of it that were not there before. If the company knows that height can be a challenge, that should be a piece of equipment that is brought with the tech. 2. The handle that was installed already has paint chipped on it. 3. They moved all the furniture on the lanai and then afterwards did not put it back how it was. This includes chairs, the sofa, a table and two mats. They also left trash outside on my lanai. 4. The sliding door because of being put down on the concrete has scratches and roughness all over it. 5. I have two inside rugs by the slider door, and they now have dark stains all over them. If the techs knew that it would be a mess, they should have moved those out of the way. I now need to buy two new mats. I feel like I was very much taken advantage of. The only amount that he had told me the whole time was that $89. I should not be having to pay hundreds more, and be put on the spot when I didn't approve that cost. I will be following up with my credit card company and a lawyer, as the company refuses to make this right.

If I can give a 0 I would. My husband used them today to fix the tracks of our sliding doors. For…read morethe service and a handle they charged us $1300.00. if you are looking to get rip off the. Go ahead and called them. When I got home I checked what they did and researched prices for similar work and the most I saw that can go for y $500.00. don't ever called this company unless you are ready to get a poor work done and get blindly robbed.

Clear Choice installed new windows in our condo in August 2018. The installers were very…read moreprofessional, efficient, cleaned up well and were happy to answer all our questions. Due entirely to circumstances outside of Clear Choice's control, my inspections by both Collier County and the Naples Fire Department were unable to be performed until February of 2019. When the inspections finally occurred, we passed them with no issues. I would not hesitate to recommend Clear Choice to any of my friends and family.

We shopped the market for replacement windows for our condo. This company had the best price and…read morethe best presentation at the estimate stage. Work was done while we were away and they did a terrific job. I hope highly recommend them.