I never leave bad reviews on this app because everyone deserves to have an off day without their entire livelihood being ruined, but I don't want anyone to have to go through what I did.
First, he was supposed to install tile in my living room/kitchen the first week of April. He called me the week before and said he could come tomorrow but I needed to order a dumpster. Something he could have mentioned sooner. I scrambled to get a dumpster only for him to text me at 9:30 at night and to tell me all of my furniture needed to be moved off the floor. I had LVP installed in 2021 and was never asked to move furniture. I told him I wasn't going to move furniture at 9:30 at night so he rescheduled me for three weeks later. Whatever, I don't care. I had some inkling I should cancel the project but didn't want to be out of my $1000 deposit. I should have anyways because he ended up costing me more than $1000 unnecessarily later.
He then calls me the week before the project starts telling me he can come tomorrow. I told him that didn't work with my work schedule and he continued to argue with me over the phone for a while about it. Finally he starts the job on the correct date. We moved as much furniture as we could. Left behind 2 things we couldn't figuring they could move it room to room as they wouldn't be doing both rooms at the same time, this was a three day project. After his first day there I text him to tell them I am on my way home and 15 minutes away. He says ok. Tells me a few other things. I get home and the furniture and all our appliances are outside. He never mentioned moving appliances and when they put the dishwasher back they damaged it. After an hour of being home he texts me to tell me I cannot walk on the floors for 24 hours. It is impossible to enter my home without walking on these floors. Maybe I should have known this, but I am not a tile installer and this could have been mentioned weeks ago. So, now my husband and I have to find an airBnB to stay at last minute, grab what we can and go. Normally I would have been able to stay at a friend's home but my son's pack and play was buried behind a bunch of furniture. The following day he tells my husband we won't be able to walk on the floors till Thursday. I have to book a second AirBNB and pay all their fees. Between the two AirBnBs I paid over a thousand dollars. Then, Wednesday he tells us we can walk on the floors so the second AirBNB was pointless. This entire process has put me in tears multiple times. When I let him know how stressed he made me, he said."I know, I am stressed too. I am working till 9:30 at night."
The quality of the work is too soon to tell but maybe he should stop taking so many jobs and focus on the ones he has. read more