thank you Ter'yasha for all of your help you were super fast and very professional I strongly…read morerecommend that you give this business a chance and asker for Mrs. Jackson

Miss Harris was very nice and she worked with me every step of the way. Was real nice and I…read moreappreciate her & her patience.

***BORROWER BEWARE*** My mother got a loan from these folks…read morein February & all went well, & I gave them 5 stars. HOWEVER, it's apparently afterwards that it all falls apart with these people. My mom has gotten 2 text messages over the last 2 months soliciting her to get more money from them, & this past Friday one of their loan agents, Michael, called & left a message saying that my mom has money available & did she want to come pick it up. My mom has hearing difficulties so I am the one who called him back today, which is Monday, because I was at work too late to return his call on Friday. He wasn't there & the woman I spoke with said that no, my mom did NOT have any money available & in fact did not even "qualify" to renew her small loan from February (even though she's paid all of it back except for the final payment, which is not due until August). After my mom & I expressed confusion about why Michael would've offered her money just 1 business day prior, the woman said her manager would review the account & call us back. That was five hours ago & she never called. So BEWARE before doing business here, because it may go well the first loan you get, but it's painfully obvious that they're not interested beyond that! To offer someone money TWICE via text, then via a personal voicemail message, then to act like they have no idea what the customer is even talking about, deny that there is in fact any money available & tell the customer they don't even "qualify" for more, promise to have the manager call to try to resolve it, & then leave them sitting by the phone waiting for five hours & not care enough to keep their word & call... is a crappy way to treat anyone... especially a current customer (now a FORMER customer, I guess). My mother & I will be retracting all the recommendations we've given you people now that we see how little you value customers. SHAME ON YOU, Kinsmith/Conyers Finance!

I have been going to Conyers Finance for many years. Mrs. Lisa is the best!!! Very patient, kind…read moreand professional. She always takes care of us. And she always lets me know how much I have available for my trips. .

Thier Lithonia location had me fill ouy an online form. They didn't accept it. Wasted my time in…read morethe store and Lithnia location seemed like the didn't want to be bothered. Just your typical I'm busy, I got to get my nails done attitude. Kayla is useless. Don't waste you time here. The manager at this location had ne fill out a form, again, only to tell me this does not work off credit. Wasted valuable time. They could have said all this over the phone. The offer up to $1200 on the web. At the store they say up to $900. When you get there they say up to $400. Kinsmith is a disgusting waste of valuable time. The Cherry on top. Clayton tried to respond for damage control stating Sorry you feel your time was wasted or you feel confused. These people are 100% goofies. Simply ignorant. My time was 100% wasted and I'm 100% not confused about this companies extremely uneducated workers. Good job Clayton, add insult to injury.

As Long as you have a job, you can get approved, but the amounts are very low…read more Paystub and bill is all you need.

Great experience. Great staff!!! Ms. Trisa and Bridgett always help me whenever I need a loan.read more

This location gets a big fat 0 rating I referred a young black male to this location and they…read morewanted to immediately refuse him service because of his dark black skin and height was too short so they instantly profiled him as a criminal just because he needed a loan and when he decided that he had taken all he could take from Trisa Perry racial behavior and asked for his paperwork back she dialed 911 to have him arrested when that wasn't even a crime! She can't wait to have all the blacks in jail even if they are innocent if you want to use the loan to bond out then I suggest you go here she would call the police just because you're Black that's the threat to her!

I am a new customer with 1st Franklin Financial. After completing my loan application they went…read moreright to work. I am over the moon with their wonderful customer service and kindness. A very friendly staff! Thank you again. Ms. Brenda G. Brown

Just got approved for a loan..The service and payment plan were very affordable..They will help you…read morein a emergency..and the service is fast getting you the money..

I had an home fire, and dealing with a stressful situation but Judith was really a blessing and…read moretook a load off thank you for being a wonderful person with great customer service.

The worse teller. 12/04/24 she is so unprofessional, rude, unhelpful and snub. I don't understand…read morewhy she can't do her job properly and have customers service. I'm very disappointed and unsatisfied with her and who she is representing. she should not be in this position.

If you're looking for a finance company that values its clients, I highly recommend Kinsmith…read moreFinance. The staff was patient, knowledgeable, and made everything simple to understand. Thank you for providing such outstanding service! Rokeena was amazing and knowledgeable

I have been a customer since 2011 and they were Lithonia finance at another location however this…read morelast experience was so unpleasant the associate Vontrice was so rude and aggressive toward me from the moment I sat down to the point where i didn't even want the loan anymore. The level of service has changed i probably wont be going back there anymore.

The worst customer service I have ever received in my life. Older lady who can't hear anything. And…read morekeeps asking you the same thing over and over again even though all your information is the application. I have never had to repeat myself so many times in my life just to borrow $300. Please don't go here unless you want to be asked the same thing over and over again.

Jared and Myia was amazing, I have been with them for years and I will not go anywhere else. They…read moreare so fast and courteous. When ever you need quick cash this is the place to go

The people who work here are knowledgeable and very pleasant people to with with. Byron helped us…read morewith dealing with taxes regarding our deceased family member and Carol was very nice. Please don't take your taxes to mindless corporate places, take your business here and support these great small business professionals. You will get a better personal experience!

I've been using the Duluth branch for over 40 years! There are great people here to insure you get…read morethe largest refund possible, and that your taxes are filed correctly! Ms. Carol has been taking good care of me for about the last 10 years now. I've tried other tax companies, but my loyalty is with Townsend Tax!!