Floor pro started good but cannot seem to complete the job…read more I am thinking i will need to hire someone to finish up! Very disappointing

DO NOT USE THIS COMPANY!!! I hired Floor Pro to perform a…read moredeep cleaning on my hardwood floors. The service was contracted with the understanding that the work would involve only a steam/deep cleaning and no resurfacing or sanding. The agreed-upon price for this service was $450, which I considered reasonable given the scope of the job. Unfortunately, the quality of the work was severely deficient. Upon completion, the floors appeared incomplete, with visible damage in multiple areas. Specifically, the protective coating was stripped away in patches, and there are at least four sections where the wood itself has been excessively abraded or sanded, resulting in exposed flakes, splinters, and uneven surfaces. In contrast, other portions of the floor showed no evidence of having been cleaned at all. I contacted Floor Pro to inspect the damage and requested a resolution. In response, they proposed to repair the issues by buffing and sealing the entire downstairs floor at a discounted rate of $6,200. This offer raises serious concerns about their business practices, as it appears to escalate a simple cleaning job into a far more extensive and costly repair. I cannot help but question whether the initial damage was intentional, designed to coerce customers into additional, higher-priced services. This experience has left me with damaged floors and a significant loss of trust in the company. I am available to provide any additional details, including photos of the damage, upon request.

We had our kitchen cabinets painted by this company. At first glance, the cabinets looked good, but…read morethe quality did not hold up under closer inspection. Upon closer review, we noticed several flaws and areas that were not properly addressed. After we initially reported issues such as a cabinet door being re-installed backwards, paint on the floor, and missed spots, Mr. Hernandez promptly sent his crew back out to correct them. We appreciated the quick response at that time. Unfortunately, we have since identified additional areas needing attention, and despite assurances, those issues have not been addressed. Mr. Hernandez has not responded to my husband's most recent message, which has been disappointing. We also never met Mr. Hernandez in person, even though he mentioned he would be present at the start of the job. Juan and Geronimo, the crew members who worked in our home, were respectful and professional throughout the process. That said, the overall attention to detail falls short, despite the cabinets looking "good" at a glance. The last three photos highlight unresolved issues, and the remaining show what required correction after our initial request for Mr. Hernandez's team to return.

Hernandez and crew painted my bathroom, hallway and ceiling. The ceiling required priming prior to…read morepainting due to a stained spot. They applied two coats of Sherman Williams paint to all areas. The results were transforming. They were professional, thorough, and did an excellent job. I would highly recommend this company to anyone looking for a great, quality paint experience. I will use them again if I ever need any painting work done.

I had a great experience with Midlands Roofing and Exteriors. Dan was amazing throughout the entire…read moreprocess, taking the time to explain everything in detail and answer all of my questions. The entire staff was friendly, professional, and easy to communicate with from start to finish. The work was completed as promised, and I couldn't be happier with the experience. Highly recommend!

They came out and fixed some siding on my Mom's property. The communication was great and they were…read moreon time and very professional and polite. Thank you!!