I have 3 kids and have used other facilities before especially with my first child. After coming…read morehere with my first child being in kindergarten I have sent my other kids here since birth and have referred other moms here. They have staff that have been there a while and I feel like even some of the staff that have not been there long have treated my kids with care. Its nice to not have to worry about how my kids are being treated while I have to work.

If you are looking for a quality daycare to send your child, RUN. Parents, the owner, TAMMY HART is…read morevile, rude, disgusting, has cursed me out, etc. Please note, I am not referring to the teachers as they were very kind. -My daughter would be left in wet underwear/pullups as the teachers leave around 4 and I'd pickup around 5:30. From around 4 they just sit in front of the TV like zombies -No one EVER answers the phone no matter the time of day -If I ask any staff a question, the answer is always "I don't know" and that is not acceptable for people caring for babies who can't speak for themselves.

My daughter loves to go to school everyday and it means a lot to her. She loves to be herself and…read moreat the same time she understands there is uniqueness in everyone. The activities she does at Headstart at times with great interest she continues them at home too! Teachers are very dedicated and maintain a lovely bond with kids and the community. Thank you!

I would highly recommend headstart Montessori, a great place for practical education, alongwith…read morediverse classrooms, skilled and lovable teachers. A streamlined curriculum for kids of every age and passionate teachers. My kids love headstart Montessori and it's amazing to see how much they have transformed.

I can't say enough good things. The staff is amazing. My daughter is always welcomed with a hug and…read moreI plan to keep her here

Interior of daycare appears outdated & we have noticed that faucet in preschool-1 bathroom…read morefrequently did not work, which raises concerns about children's ability to wash their hands properly. There are several safety hazards in both early preschool & preschool playgrounds, as well as multiple blind spots that make it challenging to adequately supervise children. Placement of thick plastic barriers has caused numerous children to trip & fall, leaving us puzzled about their purpose. My son experienced a significant chin injury when he fell from a slide, resulting in a deep cut that required 4 stitches. Medical treatment cost us $1000. It is distressing that other children continue to fall & trip due to insufficient supervision. Luckily my son did not fell on his teeth and eyes. This all happened since there was no teacher monitoring on the playground. Several times we found bruises on his back and arms which eventually turned black in few days. It hurted badly but no incident was reported to us. We reported the safety hazard issues to Georgia's Department of Early Care and Learning but still no action was taken by management. Somehow my son was made a target since Feb 2023 ever since nnew management took over, coinciding with Mrs. Rachana's arrival in the preschool-1 class. Mrs. Rachana's conduct has been consistently rude & unprofessional often involving her shouting at children. Our conversations with other parents & teachers have revealed that they share same sentiments. While Mrs. Rachana provides false feedback directly to parents, her communication with management differs significantly. Her bossy behavior has led to several teachers leaving daycare or requesting transfers to different classes. Despite claiming to have several years of daycare experience, Mrs. Rachana lacks practical skills, genuine care, & compassion for children. She does not actively participate in essential caregiving tasks such as changing diapers, yet she asserts her role as lead teacher, leaving a single teacher responsible for managing entire preschool class. As a result, children with soiled diapers or accidents may have to wait longer for assistance due to limited staffing. excessive workload has led to other good teachers leaving preschool. My 3yr old son was subjected to mistreatment, & he frequently complained about pain in his arms & shoulders. When questioned, he revealed that Mrs. Rachana had forcefully pulled his hand, causing injury. Her constant nagging & belittling of my son resulted in his feeling sad & lonely, gradually slipping into a state of depression due to her harsh & unsympathetic behavior. Additionally, she submitted a biased assessment of my son, providing negative feedback based on irrelevant & nonsensical questions. assessment itself raises doubts, as it includes queries about a child's sleep duration within a 24-hour period & whether child enjoys hugs or cuddles. Mrs. Rachana failed to apply common sense to these questions, as my son has always been affectionate towards his teachers & friends, a fact confirmed by other teachers. assessment contained several other irrelevant & nonsensical questions. Mrs. Rachana fabricated complaints about my son's behavior, such as biting, self-harming, purposefully damaging objects, & prolonged tantrums. However, we have never witnessed such behavior at home or in other environments. It seems that Mrs. Rachana is only holding her position to receive a discount on fees, as her own children attend same daycare. In terms of incident management, the Primrose School of Cumming West daycare lacks proficiency. They do not promptly report injuries and take at least an hour to notify parents. In my son's case, he was bleeding for 15 minutes, and they failed to contact us promptly, demonstrating poor handling of such situations. Ever since new management took over, there have been negative changes. They have increased weekly & registration fees while reducing number of hours. Several competent teachers have been let go, while questionable teachers like Mrs. Rachana are retained. Before my son's last day at daycare, we had a meeting with Mrs. Rachana & Ms. Anu. Mrs. Rachana changed her answers & portrayed herself as innocent, pretending to be genuinely concerned about children. Ms. Anu expressed a lack of concern for my son attending daycare, stating that there were already 100 kids on waiting list. Greedy & unprofessional!

Such an amazing experience so far. Our little one has been there for a month and we've been so…read moreimpressed by the facility and the teacher. Our LO's teacher is Ms. Richa and she has been so patient, understanding, and supportive of his needs. We've noticed him speaking up more and making friends already. He loves his school! The front office director and their service has also been excellent, specifically, being extremely responsive. While childcare costs are generally pricey, we appreciate the level of care (including the cameras) and communication from this site. I would 100% recommend and all the kudos, specifically, for Ms. Richa

I am very disappointed with my experience regarding my child's time in Miss. Abi and Miss. P's…read morePre-K class. Unfortunately, we have faced issues with unfair accusations that have caused unnecessary stress for our family. My son's teacher approached me with concerns regarding my son and as she's telling me these concerns i pulled my son out of class to question him about these accusations. He did Admit to Miss. Abi and myself that he in fact did pull his pants down on the playground. So as I'm disciplining my child based on this accusation, his teacher is there just watching. Later on that night my son's father and i are questioning him again about this accusation as he's never done this before and now hes admitting he didnt do it. The next day I requested video footage of this incident that apparently happened on the playground because when I questioned the teachers, whether or not they seen this incident happened, they both denied seeing this accusation take place. (So why are you telling me this happened when there is NO PROOF) Finally, I got the footage and my son in fact did NOT pull his pants down. He was trying to pull his friends legs down the slide and accidentally pulled his friends pants down a little bit in the process which the principal stated looked purely innocent and non-intentional. No apology has been made to my son nor i for this accusation being made. It truly shows their lack of professionalism. Rather than approaching concerns with open communication and understanding, the teachers made assumptions without fully investigating the situation or considering our child's perspective. This has created an uncomfortable environment where we feel unheard. As parents, we expect educators to foster a nurturing and supportive atmosphere, but instead, we have encountered miscommunication and a lack of professionalism in handling concerns. I would not recommend this classroom to other parents unless significant changes are made to ensure fairness, proper communication, and a more compassionate approach towards students and their families.