Justin took the time to find out exactly what I wanted. He was very knowledgeable and kind. This…read moreis going to be my go to hair salon as long as he's there. It's a very clean and friendly place with a very nice vibe.

Justin was amazing! This was my daughter's first fancy haircut and he nailed it! I didn't know…read morethere was such a thing as "Wispy Bangs with Layers" but obviously our stylist did, and he sent us on our way with smiles. There was a slight Hiccup in the beginning of our appointment, but once the "Karen" left everything went great! We will be back and we will recommend this establishment!

Ustena was very kind and certainly knowledgeable about her craft. Hilarious to boot. I knew going…read morein that it was going to be unconventional as others had put it, so I came in prepared. Pictures upon pictures. I have extremely curly hair and it looks wildly different when wet than dry. I had pictures of what I wanted, and what I didn't want, how it shrinks when dry, and so forth. I appreciated her tips and tricks, however, when it came to the actual cut I feel like I did not get what I wanted. I specifically asked for a stacked, inverted bob. I don't have that and I feel like at this point I am going to have to grow my hair back out to get what I wanted. The cut is even, looks nice and I have received compliments, the problem is it isn't what I wanted, so I feel let down.

Ustena is fantastic! She's not just a stylist, she's a hair artist…read more I wish I'd discovered her sooner! After several bad experiences with stylists here I gave up and only got my hair done when I flew back "home" to Los Angeles. Meeting Ustena changed all that. She's just as good (maybe even better, especially with doing color) than my L.A. stylist who I'd loyally gone to for 7yrs. Ustena knows hair better than anyone I've ever met... she's so passionate about it. She's also full of great advice and won't fry your hair just because your heart is set on a certain color (I find this commendable). Ustena genuinely cares about her clients and while her methods may be a tad unconventional, all appointments involve lots of talking so be prepared to spend some time here, she takes a personal interest in her clients and really gets to know you. While I like her approach and love spending time here, it's the few moments/hours of "me" time I get I can see how this may not be for everyone. (However even if you want something fast, I highly recommend you give her process a chance and then make a decision based on your haircare results, it'll be worth it!) Your first appointment you actually discuss your hair type/needs/desires/etc...you're definitely going to spend the better part of a day here but it's well worth it.... besides how many people can say their stylist cares enough to teach them about their own hair care? It's not just hair care either, Ustena showed me how to use bobby pins correctly... this may not sound super exciting, but I have silky/baby fine hair so bobby pins have always slipped right out. Ustena showed me how to use them the "right" way and it's transformed my daily styling options. Since I've met Ustena I won't go to anyone else for hair color. No one else could do it as well. When I wanted to transition from highlights, to a more blondish color, I brought in a bunch of photos to show her. She looked at the photos with me, asked questions and then came up with a color that was better than anything I'd brought in. Ustena is brilliant. A master of her craft. And I don't say that lightly. I'm so picky that I used to fly to Los Angeles to get my hair done and I'm thrilled that not only do I have a stylist I love here but I didn't settle either - she's awesome :)

What a great find. For almost four years Jenn was my go-to hair stylist in Columbia. The prices are…read morefair, the cut is exceptional, and Jenn is a really great person. She also did a great job helping me find a style that fit my face shape which is a struggle to find for a lot of men. 10/10 would recommend.

I love going to see Jenn at Shear Soul! After a soggy, rainy week of weather, I decided I needed a…read morepick me up - time for a fresh hilite and haircut! Shear Soul is a small salon tucked away in the funky art district in downtown CoMo. It is far removed from the crowded, impersonal "fishbowl" mega-salons where you feel "on display" and overcharged for services you're not always thrilled with! Jenn listens to your preferences and delivers expert services. She discusses options, approaches cautiously and is not "scissor-happy" - you won't ever leave feeling like you got a chop job! Her coloring process is on target and timely. I'm done in half the time with better results than other salons that take twice as long and cost more! You are never waiting and feeling "forgotten" while she is working on another client - that does NOT happen here. If all of this sounds appealing - go see Jenn at Shear Soul - you won't regret it!

Don't trust this business with your information…read more I booked a haircut for my husband at Nefisa Downtown after getting a haircut there myself. After his haircut, they asked if he would be returning, and he said that he may return in a few months. They then asked if he wanted to return a month from that day. He said he might be back sometime around then. (Really he just didn't like his haircut, and he had a hard time communicating that. That part is NOT the salon's fault.) Here is where things went wrong with the salon: They booked him for the appointment, which he DID NOT ASK FOR. Received 0 texts confirming this "appointment" in advance, and they charged us $34 to my card for a no show appointment HE DID NOT ASK FOR. Receiving this charge, we were obviously confused. I emailed directly with the owner to settle this. First they "don't have any record of this charge". Then they "do have it on record, and say it was for his haircut he went in for" Not true. He paid for this haircut in person the same day he got it. Then it's "Well he had an appointment, and he didn't show up. We can't issue you a full refund." Dealt with this for WEEKS now. Don't go here. Jesus fucking Christ.

I came into my consultation and appointment knowing my hair would be tough to deal with and care…read morefor, and my assistant Rylee did an AMAZING job helping me! All staff I interacted with were very kind, made sure I was comfortable, and throughout the appointment Rylee kept me consistently updated with what she was doing, how long it would take, and what was next. I also really appreciate that she seemed to understand I wasn't a big talker! I would definitely recommend this salon, although understand that its not going to be a cheap price if thats something you are concerned about

I wish I could give a hundred stars!! called on a wednesday to see if they had any openings the…read morenext day to fix my hair after being completely botched and I had engagement photos monday. Victoria told me they didn't but she could fit me in between clients. I got there and instantly Victoria got to work and we kept a nice conversation the whole time. She was so sweet as were all of the other stylists that were there. I have never found a stylist who has done such an amazing job!! I cannot fully express how appreciative I am for Victoria and her amazing salon!!

All these ladies are experts! I never have anything specific I know I want, but I completely trust…read morethem to do what looks good and I always leave there loving my hair! Tori, the owner, is amazing and hires only the best :)

My hairdresser was late and she rushed through my haircut. Didn't ask about my bangs and I bet it…read morewas only a couple minutes. Usually a stylist will give you a mirror to see the back but she just said, "done" and took off the robe. Not satisfied at all and won't return.

I thought I had pedicures before. Pedicures with Katie are a whole different level. My feet feel…read morenew after seeing Katie! My polish looks stellar for 4 weeks and Katie is a sweetie.

Tabitha was friendly and did a great job with my shoulder length bob haircut. Will be back!read more

Got my hair cut and highlighted here and it was a great experience. Stevi was so nice. I was very…read morepleased with the experience.

Made an appointment on line with Tabitha. She did a fantastic job with my haircut. Highly recommend…read moreTabitha at Cost Cutters.

I have been going to this Cost Cutters location for a while and have always had good experiences,…read morebut unfortunately my most recent visit was extremely disappointing. I walked in around 2:15 PM for a haircut and was received by a middle-aged African-American man, approximately in his 40s. From the very beginning, the interaction felt unprofessional and uncomfortable. When I tried to explain the type of haircut I wanted, he did not let me finish my sentence and immediately started trimming with clippers. I repeatedly told him that I did not want a fade and only needed a mild trim to make my hair neat, but he kept cutting until I had to insist several times before he stopped. Despite this, he continued cutting and ended up giving me a much shorter buzz cut than what I had asked for. At no point did he ask what length I preferred. His manner throughout the haircut was rushed, dismissive, and borderline aggressive. His body language felt intimidating, and he smelled strongly of smoke, which made the experience even more uncomfortable. Because of how rude and abrupt he was, I didn't feel safe confronting him directly during the haircut. To make things worse, the edges and lines were uneven; the very reason I came in for a trim in the first place. When I pointed this out, he attempted to fix it, but only in a half-hearted, careless way. He removed the cape in a rude manner in the and remain unprofessional, without asking if it was good or not, just walked away from there, as if he own this world, and doesn't care about anything. This was, without exaggeration, the worst haircut experience I have had in my adult life, both in terms of the haircut itself and the behavior of the stylist. I hope Cost Cutters management takes this seriously. I strongly recommend improving hiring and screening practices, as service from someone with this level of unprofessionalism can quickly drive loyal customers away. I have always trusted this location, but this experience makes me reconsider returning.