Chris Mayes was not going to give up on helping us find the right wheelchair for my great niece. I…read moreloved that he was not just trying to make a sale, he was invested in our mission to find the right fit for her and he made sure we left happy. Thank you Chris!

I work actively in the healthcare field and would not recommend this business. I had service…read moreperformed on a patient's rolling walker. Unfortunately, I needed to take it back to have it readjusted. This is where the problems started. I made two attempts to visit the store. Both times were early afternoon. There was a sign in the window that they were on service calls. I understand this BUT on my third attempt today the same sign was in the window. This time I called. I spoke to the owner to whom I explained that is was my third attempt visiting his store. His was insolent response was "why didn't you call ahead instead of just coming over again." I said "the hours you have listed on your door are M-F 9:00-5:00 pm are those accurate?" He said "well we are in the shop in the morning, afternoons we are out on repairs and service. You should call ahead before you come." I said, "wouldn't it be fair to your customers to indicate that you are truly in the shop in the morning and that afternoons should be by appointment? I have been to the shop three times now." To this he said, "you are being passive aggressive, call ahead next time." In short, if you want your customers to make an appointment for the afternoons why not indicate that in your hours? We are all subject to hectic schedules, traffic etc. Listing business hours accurately and responding in a professional manner is only good business.

I didn't know where to start...I just picked Medical Department Store Sarasota and was blessed to…read morefind Amber...kind, smart and helpful...rare combination these days! Call Amber with complete trust and confidence!!!!! 941-923-7556 THE BEST! They will deliver! I will recommend to everyone!

My mother needed a powered scooter. We went to MDS and Donna was very helpful in getting her set up…read morewith one. I asked about whether Medicare would pay for it and was told they don't bill Medicare, but I could file the claim myself. I submitted a claim with Medicare and it was denied since MDS does not have a Medicare Supplier number. Now I'm out a LOT of money! MDS does not "guarantee" that Medicare will pay, but what they should say is that they WON'T pay because they don't participate. If I had know this before I made such a large purchase, I would have ordered the exact same thing for the exact same price from Amazon, where I WOULD have been reimbursed (Plus Amazon would have delivered it to my door for free and not charged me a $200 delivery fee-which MDS does) Silly me for trying to support a local company!

I must say if I could give this company 6 stars I would. I had a complicated case beyond their…read morecontrol with an elevator installation. They got done what others would have given up on. Israel Santiago and the crew were more than patient with us. Phone calls and texts were always answered promptly and professionally. The end result was actually better than we had originally hoped for. They made an impossible project happen. They are nothing but the best!

They make it seem like they care about customers but they don't. This company is very rude and…read moreunprofessional. They tried lowballing me on prices. So if you're looking for a professional loyal company... go somewhere else !!! Because they are clearly just out to screw people over and get their money!!

Very knowledgable, very cooperative, and reasonably prided…read more Dave Decker Longboat Key

The owner was incredibly friendly and helpful on teaching my dad how to wear compression socks and…read morefitting him for the perfect size. We both agreed it was well worth the stop for that. Putting them on is a breeze thanks to his help!

My mother lives alone and had a doctors appointment the next morning. I called to make an…read more appointment and they came out the same day. He showed up on time and diagnosed the problem within a few minutes . He resolved the issues and was fair about the price. Definatly use him again and would highly recommend him.. JB

From the owner: At Express Mobility Repair we specialize in the service and repair of personal mobility products…read more Power wheelchairs, mobility scooters, lift chairs, stair lifts, vehicle lift equipment and more. We are factory certified repair specialists with an emphasis on customer service

Super easy wheelchair van rental from this Venice location. We rented from Sarasota previously but…read morethis was closer to us. Bob was easy to work with and the whole process was trouble free.

From the owner: We sale and service Wheelchair accessible vehicles of all kinds. We have new and used Wheelchair…read morevans for sale and we also rent them. We are here to serve and services our handicap community however we can. Please come and visit me in our Venice location. Thanks Bob White.