We love love love this place! It is so hard going back to work as a new momma and especially as a…read morefirst time parents but we could have not been more at ease with CLH Helotes. Our son has been here around 6 months now and he loves all of his teachers. He smiles when he sees them and gets so excited to see his friends and classmates. All of the staff here is wonderful and so nice. We live in Alamo Ranch where there are tons of daycares but we drive all the way to Helotes to bring him here. I would definitely recommend them 1000 times again and again.

BEWARE, this school is only out to make money and are neglectful to the children. Theres too many…read morechildren per teacher ratio, individual child's belongings are mixed up or not used (I provided pillow, sheets, and blanket for my child and they never used them or gave them to another child!), my child would come home with dried snot and filthy hands. I understand they are children but there must be some form of hygiene standard at the school! And the kicker, they will take your money even if you child has already withdrawn from school! They give you the phone runaround and everyone in management seems to always be on vacation, then act like they've never spoken to you before! Do yourself and your family a favor, take your children and your money elsewhere!

I am writing this review almost a year after my child's disenrollment because I wanted time to…read moreprocess what happened and ensure I was sharing this experience thoughtfully. During that time, my family genuinely loved and appreciated the teachers and staff. We intentionally built positive relationships with staff and regularly showed our appreciation through small gifts. My 17-month-old child was disenrolled effective immediately following a disagreement between Ashlee and me regarding paperwork that I was told needed to be returned the following day. After 14 months of enrollment, I was informed that the center did not have paperwork on file, including documents containing my child's medical history, emergency procedures, and other important information. I expressed confusion and frustration because this was the first time we had ever been told anything was missing. I was then informed that if the paperwork was not returned the following day, my child would not be allowed to attend. As a parent, I found this concerning because the missing paperwork was not something we had knowingly withheld, nor had we previously been informed that it was missing. When I questioned the situation and expressed my concerns, Ashlee responded by saying, "Maybe we're not the right fit for you. I can go grab your kid's things and we can disenroll right now." My husband and I looked at each other in complete disbelief. I told her I felt that response was excessive and respectfully asked if I could wait to speak with Megan or Christina as they had historically been the individuals we were directed to when questions arose. Ashlee told me that the decision was final because she was also in charge. The conversation continued for approximately 30 minutes. I repeatedly tried to understand the rationale behind the decision. I even apologized if I had offended her by referencing Megan and Christina as the individuals in charge. I explained that my understanding came from prior interactions in which Ashlee herself had deferred questions to them when she was uncertain. I also sat down & began completing the paperwork. Despite my efforts to resolve the situation, I was repeatedly told the decision was final. During the conversation, Ashlee stepped away several times to make phone calls & also referenced a prior misunderstanding I had with Megan regarding medication, claiming that I had previously been "warned." This characterization was surprising to me because Megan had never approached me in a manner that suggested I was being reprimanded or warned. Every interaction I had with Megan was respectful, and understanding. The same was true of my interactions with Christina. It is also important to note that I was 8 months pregnant at the time, and this occurred around 6:00 PM on a Monday. Most daycare centers in the area were already closed for tours, yet I was suddenly being told my child no longer had childcare because I questioned a situation involving missing paperwork. What made the situation especially upsetting was that Ashlee stated she had been having a hard day. To this day, it is difficult not to feel that an uneqquiped lead had an emotional reaction and played a role in a permanent decision that significantly impacted my family. The following day, I spoke with Christina and confidently asked that they review the security footage because I knew I had never yelled at Ashlee, despite being told that was reported to management. While frantically touring new childcare centers and taking unexpected PTO that I had hoped to save for my upcoming maternity leave. Christina did call me back after watching the surveillance footage & she didn't see my yell at Ashlee either (no audio just visual clips) but understandably like any professional company, they had to go through with the decision. It would look very poorly on them to backtrack/ not support a teammate. At that point, I informed Christina that even if my child had been welcomed back, I would not have returned. The trust had been broken, both by the immediate disenrollment and by the allegation that I had yelled when I had not. Fortunately, all four childcare centers I toured with all the same perks as this center, accepted my child. Three were prepared to enroll us for the very next day. Several administrators I spoke with expressed concerns with how poorly the situation had been handled. Today, both of my children are thriving at their current daycare. However, I feel compelled to share this experience so that other parents can make informed decisions. My recommendation is that any communication, questions, or concerns be directed to Megan or Christina ONLY. Lastly, I was informed that I would receive a follow-up call from corporate customer service regarding the treatment my family experienced and the circumstances surrounding the disenrollment. Despite being told there would be further investigation, I never received that call. This whole experience was extremely traumatic.

We couldn't have asked for a better experience in any of the classroom's our son was in…read more More specifically, we want to thank Ms. Jennifer and Ms. Ashlee for taking such great care of him as an infant. As any parent that has put a child, especially an infant, into a school knows, it's hard handing that child over and it takes a lot of trust. Both of you provided just that in how you took care of him and constantly communicated with us. We could see how much you cared for him and the other babies. We also want to thank Ms. Miranda and Ms. Kat for the care they show to all the kiddos in their classroom's and for giving our son a great experience. Each day, he is excited to go to school (he literally runs to the door when we ask him if he's ready) and that is because of both of you and how he is treated in the classroom. And lastly, we want to thank Megan and Ms. Christina. It is very apparent to us how passionate you are about the kids that come into La Petite. You both show great care and love, and fiercely protect them. We never saw this kind of care from the precious school he came from, it was all business to them. And while this is a business, you both make it clear that the kids always come first. We can truly see the love and care that the entire facility gives each of the children, so thank you for everything!

The first impression upon entering was positive. The tour was great, and the Director sounds and…read more appears knowledgeable and capable. However, storing cots in bathrooms(major red flag)completely unacceptable! As an early childhood educator with over 20 years of professional experience, this practice has never been allowed and raises serious health, safety, and licensing concerns. Programs should strive to exceed minimum standards--not settle for what is considered "acceptable" in Texas. This mindset is part of why Texas ranks so low nationally in education. Parents need to pay close attention to these details. Additionally, communication with assistant teachers needs significant improvement. The level of care and oversight from the lead teacher to assistants in the afternoon is lacking and needs immediate attention. After school care providers never seem to know what going on. Get to know your kids, on an individual level, know their needs and pay attention. Toddlers/preschoolers should not be without water especially during snack or meal times.

This school was a terrible experience for my family. While other parents were getting regular…read moreupdates and pictures of their children, I received almost nothing. Communication was constantly a struggle -- I was often called at work about missing items even though I always asked ahead of time if anything was needed. When I did get updates, it was usually last-minute, leaving me scrambling within an hour to fix things. What hurt the most was when my child was hit in the face by another student, and I wasn't told until more than three hours later. No parent should have to find out something like that long after it happens. As a foster parent, I work hard to give my children stability and comfort, but this school made that transition so much harder than it needed to be. I truly hope no other parent has to go through what we did. Please look for a different preschool where your child will be cared for, and where you'll be treated like a valued parent -- not an afterthought.

Beautiful preschool. The people here are awesome, very…read moreaccommodating to our particular needs. Potty trained my little one..very loving and caring facility. Do not hesitate to check them out and let them care for your loved ones ! One of the few things I will miss from San Antonio.

I have been a staff support teacher at NPDS for 8 years. One of the main reasons I chose to work…read moreat NPDS is the high quality of teaching that is expected from all our teachers. NPDS has reached the highest level of accreditation because the teachers are the highest trained in the business. The concern, care and love the teachers have for all the children make NPDS a warm, secure, safe and faithful school where all our children learn and thrive. I am also greatly appreciative of the parents who entrust their children to us and work hard to support and make NPDS a top-tier early childhood learning space.

Finding a great facility that genuinely cares for your child is hard to come by, but this is…read moredefinitely it! I spent over 18 months playing Goldilocks with my little, we've been through it all. The staff is trained well and very very informative, they always openly communicate and show so much love to my child. I cannot express how wonderful it feels to finally not worry for my child's safety while I'm working. THANK YOU!

My girls have been at little engine learning center for 2 years now and are treated like family!…read moreThey live it there and the owner is an amazing woman and treats my children great. I would reccomend this place to any and everone for their children!

Lil Cherubs has been great for us! They keep the kids involved. Helped potty train my son, and have…read moreteachers who are very patient with the children (I should know, mines a handful). We look forward to starting back up after our summer break!

Both of my grandchildren have gone here since babies and I could not be more pleased. They are…read moretreated like their own children. No matter what time you stop by, the kids are happy and occupied. They are happy to help with potty training and any other issues cheerfully. Been going here almost 3 years, very very happy

it was a big mess! like a pigsty! it was bad when my kids were there, they did not take care of…read morethem at all I was paying about $300 a week and the little workers at the front desk kept asking for fees! and the employees had no respect for the children they were calling my son, fat boy as a nickname! and I do not respect that, or a aprove that! it was very disrespectful and they were so many bullies they were making my son cry! my son is only 9 years old! and for crying out loud this kid threaten my son to bring a glock 19! AND SHOOT HiM!!!!!!!!

Used the "chat" feature to ask a rep how much the Timber Path KinderCare costs per month. $999 a…read moremonth for full-time in San Antonio?! In California, Bay Area (i.e. one of the most expensive cost of living/housing in the US) it's $225 a week, or roughly $975 a month if you use 52 weeks a year (and no one does). I can't see paying that much when equivalent day cares are less.

We absolutely love LSP! My husband was very hesitant about putting our child in daycare, but has…read morebeen blown away with the care she has received. Miss Lexie made the transition much easier as our daughter absolutely adores her! She loves going to daycare and seeing Miss Lexie everyday, which makes leaving her a lot easier. We also love getting the pictures and updates throughout the day about what our child is doing. We have had a wonderful experience at LSP!

Little Sunshine Playhouse is truly special. Could not be more impressed with the organization,…read morefacility, and teachers. All of our son's teachers are fantastic but his morning teacher, Ms. Gianni has been particularly impressive. Our son has cried for the past 3 months at daycare drops. After 2 weeks with Ms. Gianni he is excited to start the day here. She's been beyond patient, kind, loving, and absolutely masterful at managing his emotions with his transition to the school. Perfect blend of distraction, reassurance, high touch and positive reinforcement. Every bit of everything that happens through the rest of the day with outdoor and indoor teaching and play is amazing as well. Ms. Gianni and the school set that tone right from the drop and we could not be more grateful to her, the leadership, and all of his truly wonderful teachers.