Amazing nail salon that I 100% recommend! Would go here all the time, the vibe was nice and the…read moreplace was very clean. Everyone there was the sweetest!

Stay away!!! They book appointments and then take walkins while you wait. As a former customer i…read morewould advise to go to another salon who cares about their customers. The last straw was my daughter and I went for manicures. We waited 45 minutes even though we had an appointment. Lyly the owner started the shellac removal in both my hands and one of my daughters and left the other. We tried to get her attention however she was answering the phone and doing nails for customers. She came back and we told her and she chastised us for not letting her know! Really!!!! We finally got into the manicures we each picked colours based on the examples. Lyly did my daughters nails and she picked a light colour almost neutral. As it was being done it looked like prom dress pink my daughter a young adult said something and Lyly did not address the issue. My daughter continued to tell her that the other girl put two colours and Lyly demanded my daughter tell her which two as she must know in order for her to do it. My daughter ended up with bright pink prom dress( turns out that's the colour Lyly used) on her nails. She left in tears as she had a function that night and was so embarrassed. We are now 2.5 hours invested and Lyly has no resolve for this. We will never return and we were loyal 3 year customers monthly manicures and bi monthly pedicures. That will be the last time Lyly will get my money as we left there and went to the brand new salon passion nails. Wow they were so helpful they fixed my daughters nails for a small cost but that smile when they were fixed was priceless. If you want bad service, long waits and nails that are not what you wanted then Lyly is for you. If you want service and quality go to passion nails. A former Lyly customer

My nails turned out well, but I felt rushed throughout my experience. They took in many walk-ins…read moreeven though people had appointments. It was my first time at this salon and I rarely get my nails done. I was not putting my hand in far enough for the UV light to go off and this seemed to frustrate one of the workers (unsure if it was the owner), as they were busy. I apologized and told them I had never been here so the lights were new to me & the nail tech still seemed frustrated. Overall, it was an okay experience, my nails turned out how I wanted them. I just wish there was better customer service.

The worst pedicure I ever got. Had a apt, but they were 15 minutes late attending to me. The staff…read moreis rude. Especially the girls. I had a male (didnt catch his name) that spent a total of 38 minutes on my feet. I can go on and on, putting this place down. From the cleanliness to staff to everything!!!! Definitely won't be going back.

I always enjoy my apts here. It is a quiet atmosphere. The appointments are quick, always done well…read moreand charged fairly. I haven't written a review until now because I choose the Ferrari Red shellac for Christmas and my nails glow!!! I've never been this excited about my nails. we went glow in the dark mini putting for a Christmas work party and I couldn't stop looking at these pretty nails so today I thought I'd share!

I've been coming to this salon for about two or three years now and I always come out satisfied,…read morethe staff is amazing and friendly they will give you a good experience and make sure you like what they give you, I've brought pictures of designs they haven't done and they still made them for a cheap price and the way I wanted it, they are very affordable and their work gets better every time I come. five stars for me here are all the sets I've gotten here(I get acrylic)

I LOVE these guys. I didn't want anything super artistic, though I know they could have done…read moresomething like that as well. I just wanted a really toned down sheer nude and they were like "say no more fam". They did exactly what I needed and were incredibly kind. I'm so grateful they were there and did such a fantastic job.

From the owner: Full Set Bio Gel, Full Set Acrylic, Pedicure and Manicure, Waxing, Tinting and Hot Stone Massage…read morefor Pedicure. Design for nail.

I was there yesterday and had a pedicure , she dug too hard on my oarge left toe and now its all…read morered and infected , what can they do for me now I had to soak it for an hour to relieve the pain..not sure if I want to go back there , never had this lady who did it and I won't have her touch my toe anymore.

I love the care for cleanliness at Pacific nails. I see the same friendly girl each and every time…read moreit have my nails done. the best part is that you can make an appt and not have to wait to get your nails done. i highly recommend Pacific Nails!

Extremely dissatisfied. Was cut on my finger during a manicure. Fairly large cut continued to bleed…read morethroughout the rest of the manicure. Offered no apology. Had to argue for a discount and then was only given $5 off. Will never go back.

I had my hair done for my cousin's wedding last weekend. I have naturally curly and very healthy…read morehair. The stylist used a straightening iron to curl my hair which I've had done before and turned out fine. The updo she created was great, but it wasn't until I took out the pins, washed my hair and tried to style my hair curly when I realized the damage done to my hair. The stylist must have used too hot of a setting for now when I let my hair dry naturally it remains straight as a board. Since I don't reside in Welland and flew in to attend the wedding, I can't go back to the salon for a refund. I'd look elsewhere if wanting a stylist as the girls were rude to some of the people who had appointments to get their hair done for the wedding and unfortunately, the other party members had to get their hair styled elsewhere.

This place is so popular among the ladies that the owner has even opened a second location. Having…read moresaid that, my wife thought she would treat our son and me to a pedicure. Straight up--I don't need to go back, thank you. When I say "don't trim my nails" and the next thing I feel is ouch and see a cut--nah, I don't need that. That being said, my wife and many other women love it here and keep going back. I would definitely recommend this place for women, but for me--I'd much rather go for a facial, a good massage, or even a chiropractor adjustment/tweak. Pretty much anything else, lol. P.S. Parking is tight and limited, but paying cash gets you a discounted rate. Saluti

It was Stellar Service by Nikki and Brier. I can't think of a more welcoming place for hair,…read morepiercings and waxing.

Came here for my first Brazilian and the provider was so nice and made it a really good experience…read more Plan on coming back in the future.