Have not been happy since I added them. Over an hr wait for…read morea jump on 3 occasions, website bad, fees high, came through once in 4 years. Customer service horrible.

I was using Geico insurance, and had come to Gainesville for auto in 2000. I was given various…read moreinsurance quotes from the various insurance companies including State Farm. Everything was horrendous for these people to cover my cars. Then I had an experience that included home and car insurance with AAA. Where the auto insurance was usually for a six month period. AAA provided 1 year policies. I had the standard AAA insurance policy for a car emergencies since 1992, But I didn't know that they provided regular auto and home insurance. Then about ten years ago I found AAA provided Auto insurance and Home insurance. In 2014 I had a car crash in the rain and the damage to my car was about $1,400. The other car was not badly damaged. They covered it without any problems subtracting my $250 deductible. The house insurance was also not seriously significants. For both I paid last year $2, 400 this covered two cars with $300,000 insurance for two cars a 1997 Chevy 1500 van equipped with wheelchair lift. Also a 2019 Ford four by four truck 4 wheel drive. Also the house is a forty year old house in the county, but not the city. Will the latest hurricane damage in south of Ft. Myers and the recent hurricane Idalia wiping out Perry, Florida may make my home insurance even higher. I don't know. But so far my use of AAA insurance has been a very positive experience.

Horrible, horrible, horrible! Do yourself a favor and find another insurance provider. I wish…read morenegative stars were an option for this rating system. I transferred my account from a wonderful State Farm agent in Arkansas and it was all downhill from there. Since February 2021 I have fought with the Mark McGriff office to have my bill corrected. Practically every month it was wrong and I even went in person to meet with Mark and still no resolve. My account was small (e.g., car insurance and renter's insurance) and they certainly made me feel insignificant. The Mark McGriff office could not even cancel my account the right way!!! They canceled it a day earlier leaving a gap in my coverage which also needed to be corrected. Absolute nightmare. Run in the opposite direction!

I recently moved to Gainesville. This place welcomed me with open arms. As a young adult who was…read morehaving a lot of questions and concerns, they were able to put me at ease. I'm so happy with this office. And happy to be part of the State Farm Team. Courtney is always a pleasure.

I've had auto and rental insurance through McGriff-Williams for 3 years and am very pleased with…read morethe level of service and attention to my policy from the staff. In addition to the great service they are always willing to rewrote me with different companies to ensure I'm getting the best deal. The staff is always to helpful and friendly and whenever I have to call or visit. If you are in the Gainesville area and need insurance I would highly recommend contacting McGriff-Williams to get a quote.

My parents have purchased both their home and auto insurance through McGriff-Williams for as long…read moreas I can remember. I recently switched my auto insurance from my families policy to my own, and it could not have been easier. I was very pleased with how polite the staff was, as well as how wonderful the service was. I would highly recommend McGriff-Williams Insurance

Easy to work with. Made the transition very simple. Quick response with any question or concerns I…read moremight have had.

I got charged double one month, I asked why and they said "oh my bad it was a mistake." so if I…read morewouldn't have called i'm sure they would have just continued. they literally randomly put charges in it's so scammy.

Very helpful. I had never shopped around for insurance before and didn't realize the benefits of…read moreworking with a professional. Even before their quote came in, David noted that my current policy had an admin error that will save me at least $700. I'm optimistic that he can save me even more.

Solid! Reliable! Knowledgeable! Helpful! Pleasure doing business with them. Client for nearly 3…read moreyears.

So happy we found John's office in Gainesville. We have never had an issue with their service even…read moreafter my wife was rear ended they called to make sure she was doing well.

John is my agent for more than 10 years. His advice is expert and the service is excellent. His…read moreoffice staff are courteous and professional and friendly. They always suggest the best coverage at best rates. It's easy to have peace of mind with his agency

Couldn't speak more highly about Jes and his team. I switched from Progressive, got four times the…read morecoverage and paid hundreds less. Got the whole process done in less than 10 minutes and couldn't be happier.