They get me to my appointments usually early, never late. They come to the building, I don't have…read moreto wait outside for the bus. Maria is amazing at scheduling everything.

the best service co. that I can recommend to. we used the 3 times already. Maria is the best with…read morearranging pick ups and drop offs. They give an extra time for customers. we never had issues with the appointment's. Very professional. I highly recommend this Co.

The last few months have been awful with Prompt care. New staff is horrible. They are nasty, and…read morevery rude. They seem to think they can talk to you any way they want. But then when you give it back, its horrible. Try to talk to the office manager about the issue and she refuses to call back. She has other people do it instead. Very unprofessional.

I never thought I'd say I love an urgent care, but I LOVE this urgent care! I have two toddlers at…read morehome, so we have had to make mannny trips here. I love the staff - they are always professional and friendly. I have seen Keely, Christina, Hannah (I think) and have had a good experience every time. I wish I knew everyone's names because I would call them all out! I continue to be impressed with how good they are with kids. They can always dumb things down for me and are knowledgable with all the viruses that kiddos bring home from daycare and can answer all my questions. The facility is new and clean, and there is hand sanitizer scattered everywhere. Thank you!!!

The staff here was fantastic. I needed a residential transfer to Glenbrook hospital for my husband…read more. A team of very professional guys came and got him out on a stretcher in no time at all. My husband is NOT a small man ! From now on this is the ONLY company i could possible recommend.

As an employee, I know the staff and owner. All are very caring and honest people! I put my trust…read morein this company and look forward to more years helping others through the service I provide for wheelchair bound patients.

Front of office staff have a REALLY hard job. Today when I was making an appointment the computer…read morewould not let SONIA allow me to make an appointment because I allegedly have 5 no shows on my record from 2018. Long story short SONIA straightened it all out and I have my appointment for Friday. This took her a considerable amount of time and patience. She also updated my insurance info. Competent office staff is very important. Shout out to SONIA.

New patient was 1 minute late literally and did NOT take us in. Very unprofessional, staff was not…read morecommunicating the day prior everything has to be ready by the time you come. No 1 minute past. Is this really what you want.

I've been going here for years and I have had great experiences with every provider. I mainly see…read morePA's and every single one has been great.

Dr Sallam is the best doctor I have had in a long time. He is professional, kind and very…read moreknowledgeable! He handles your needs and concerns efficiently and gets to the root of the issue. The office staff and PA's are awesome, welcoming and make you feel at ease. I would highly recommend Dr Sallam if you want all of your questions and concerns handled efficiently! Thank you Dr Sallam!!

I was very pleased with the NP and entire staff. They were very pleasant and professional…read moreespecially given I had a fever. They took the time to listen to me and prescribed medication that was badly needed. Would go back.

I recommend this Urgicare over all the rest of Urgent cares. The Staff here actually care for and…read morecare about the people they treat. There is a difference between just getting treatment and being cared for. The knowledge and professional courtesy the staff treat you with stands out from many other health care providers. On a more personable note, I have been in a doctors office with a health concern and was told directly by a doctor he doesn't have the time to address the issue to make another appointment. Never has Urgicare told me or any family and friends this. They make sure you have the treatment you need and address any concerns that might have. I no longer go to a clinic where I sit and wait forever to be seen by a doctor that rushes through an appointment because he is to busy. I will always go to this Urgicare! Health Care that actually cares. Ahmad Fuad is the best!

Mobility transportation is a wonderful family owned business…read more Providing excellent customer service. Ron & Jason provide you with a very pleasant riding experience. Barbara & Henry

EXCELLENT service . From the phone and reservations , to them being exactly prompt . It is family…read moreowned and it shows in all accepts . Also great safe driving from our driver Jason. Super courteous friendly and safe . Will use again, and recommend .

Date of visit: September 11, 2025…read more I brought my friend here for a colonoscopy and while I wasn't the patient, it was an overall good experience for me as his transport and emergency contact. The staff were communicative and friendly, letting me know when he was ready and sharing updates along the way when he took extra time to come out of the twilight sleep. The office is a bit hard to find, tucked back in an office park where all of the buildings look the same and we found the patient pick up parking a lot easier than the drop off parking! The area for pick up can be a bit tight, so be mindful that you aren't blocking anyone's parking spot while you're waiting for your patient. The waiting room area seemed a bit tired and ready for a refresh, but otherwise it was a positive experience for me--which is probably easier to say since they weren't sticking anything inside me! Pro tip: Head down the street to Pepper Park Coffee while you wait!

I just had a procedure done by Dr. Gordon in the Lake Barrington office, and all went very well!…read moreShe is efficient and answers every question in details and easy to understand. She is a professional yet very kind and comforting, and so was her entire team! The entire experience from the minute I called for an appointment until I walked out of the building, after the procedure, was well monitored and tracked, I was very impressed and would give them a 10/10!