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    Sunsouth

    5.0 (1 review)

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    4 years ago

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    Tractor Supply

    Tractor Supply

    3.7(10 reviews)
    2.7 mi
    •$$

    I wanted to give a shout-out to one of the employees at your Opelika location, Christian. I…read moreoriginally called the store to check on an online order for a cone for my puppy because I had not received a notification that it was ready for pickup. I was then told that the order had been canceled because the item was out of stock, which was frustrating since the website had shown it as available when I placed the order. I called the store back, and this time Christian answered. He was very helpful and gave me the help center number to get the refund started, but he didn't stop there. He also went out of his way to look for an alternative cone that was in stock and helped me find a solution for my puppy. I really appreciated Christian taking the extra time to help me. In an already frustrating situation, his willingness to go above and beyond made a big difference. Because of his efforts, I ended up purchasing another cone from Tractor Supply rather than taking my business elsewhere. It's employees like Christian who can really make a difference in a customer's experience, and I wanted to make sure his effort was recognized. Thank you, Christian!

    Patricia a very old white lady with white hair was very rude as a cashier. I get it the line was…read morelong when I walked in and even longer when I left but when spending your money in a place you expect folks to act with decency. She might need a new job. I'm sorry for her being a cashier but jeez no one wants that negativity. Do better and heal. She applied to work there and mad that she has to do her job on a Friday also someone could have came to help out with just one cashier in the place. I won't be back, Academy for the win!!!

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    Beshears Tractor and Equipment

    Beshears Tractor and Equipment

    3.0(2 reviews)
    6.5 mi

    I don't normally leave reviews but I was so impressed with Beshears Tractor that I wanted to share…read morewith others. I live close to Savannah GA and my local dealer quoted me a package that charged more than MSRP for the tractor and loader. I shopped around and found Beshears Kubota, and Joe gave me a very fair deal. I drove over 250 miles each way to purchase the tractor package and it was worth every minute on the road. I definitely felt like I was valued as a customer. If you are considering purchasing a new Kubota, I highly recommend Beshears Kubots.

    Bought the L4701 hydrostatic about 3 years ago at the Opelika store it's a great piece of equipment…read morealso have landpride attachments bushhog finishing mower and bought rotor tiller 9-26-21 have at most 6 hours of use tilled up dove field this year done great my ground is hard and has rocks actually hung a rock in tine's and slip clutch worked great went back plowed up again for deer plots got almost done was coming up small incline and tiller just stopped turning I did not hit anything but dry hard ground the front section of driveline the female end had split and was slipping over the male end. Called Beshears in opelika the lady over warranty she talked to service manager he said bring it down landpride was good on warranty took to the service manager he immediately said what did you hit . He was the rudest person as a manager that I've ever dealt with and even insinuated I was lying he called me the next day and said that land pride was not going to cover it was my fault that the slip clutch didn't work but it worked 2 weeks before. Other people that have seen the driveline think the metal just had a flaw in it. Either way I think it should have been covered under warranty but that's their choice. I am paying for about 40 000 bucks of equipment I got from there and they can't cover a 107$ part that's what it cost me to order the oem part. l have had 2 more problems down there where people were rude or short with me. It's just my opinion that the customer service there is awful. If I had it to do over again I would buy the same tractor somewhere else. This is the first time I have ever been so upset that I have left a bad review. I know customer service has gotten bad most everywhere but I have just never been talked to and treated unfairly like I was there. I don't want anything from them but maybe this will help the service manager to do better and maybe help another customer. Thanks

    Sunsouth - farmingequipment - Updated September 2026

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