From the moment we met Damon and his team, who are all Denver firefighters, we felt an instant…read moresense of trust and rapport. They designed a brilliant sauna solution that maximized the comfort and utility of our uniquely awkward space. The execution was flawless, with great attention to detail and clear communication throughout. Over the course of several days, I had zero concern about leaving his team to their work - and to befriend my dogs - while my wife and I attended our jobs. The project was completed on time and within budget, and the quality of materials ensures lasting durability. For reliable, skilled craftsmanship, Denver Sauna Builders is unmatched.

Phenomenal service! The sauna stopped working and he was able to come out within a few days and get…read moreeverything up and running again quickly! 10/10 would recommend!

This service was great. My sauna would no longer power on and I didn't know what to do. John came…read moreout and diagnosed the issue and they then researched what could be done as it is an older sauna. Unfortunately it needed a new circuit board but he came out again with that and hooked it up. He arrived on time and was professional. Thanks so much!

I don't know what is going on with this company. We've use their service for a little over a year…read more Things were fine last year but suddenly this year we're getting no communication. You call the office and nobody returned your phone call. We are paying for the top of the line maintenance plan, but nobody is showing up to clean the hot tub. They supposedly replaced a broken pump, but the pump is still not working. Of course they charged the card despite the work not being finished. Look for another company that is more responsive.

I agree w/ Lisa H's post from a year ago. ZERO communication! The last time their sales guy…read morereturned a call or e-mail was when we were still considering a larger, higher-end Hot Spring Spa more than 3 years ago. The installation back then went well, but if you don't sign up for their regular "route service," then it becomes "all quiet on the western front." Their service dept. was not even willing to help me escalate an issue to Hot Spring after a pump failed very shortly after the warranty period had expired. Instead, they just wanted to send out a technician for $245 minimum - including travel time from the Frisco location, even though they have regular route service customers in my neighborhood. If you want to feel like you're getting a pretty decent deal on an entry-level hot tub and need someone to maintain it for you, then sure - consider buying something from the Hot Spot Collection and have Maximum Comfort service it. But if you plan to operate, maintain and service your hot tub yourself, then I'd stay away from these guys and get something better from one of several other retailers in the County that are more responsive, reliable and represent reputable brands such as Arctic, Jacuzzi and others.

Terrible company with terrible customer service. They will bill you after the fact for $1,000 and…read moretry to put on your credit.

Used to be a great company but have become overpriced, rude, and treat their employees like…read moredisposable garbage.