This was about halfway between our travel stops, so we booked for one night…read more The rooms are spacious and designed for longer stays. They have a bbq area, small fitness center and a large dining area where they serve the usual buffet breakfast - eggs, sausage, the malted waffle maker etc. Staff we're friendly and helpful. Bathroom is split into shower & toilet behind a door with sink and mirror open & adjacent to the bedroom. Dislike that arrangement as you're guaranteed to wake up your sleeping partner. Our bathroom door hinges were partially out of the wall. There was black mold behind the shower soap/shampoo bottles. Fingerprints adorned both edges of the TV. Clearly cleaning could be better. Shower water pressure was poor. The a/c system put out a shrill whining noise when it started up - an unwelcome noise in the middle of the night. Bed was comfortable but for $228 a night I expect better.

Was here for a business trip and I was very impressed. Every single staff member was kind and…read moreprofessional. They made me feel welcomed and appreciated my business. The room was perfect. A beautiful fireplace with a small kitchen. Breakfast was a great variety. This was one of the best places I've stayed.

I am shocked by the reviews on Yelp here because we had a great time! We stayed for one night, and…read moreit was $95 for a room with two queen beds. Everything was very clean. The shower had great water pressure, and the bed was so comfy that I looked up where to buy it. It was a BeautyRest Hospitality St Chapelle X Plush, if anyone is wondering. The carpet looked a little dated, but I think we got one of the rooms that was recently renovated. Breakfast was good as well. Small selection, nothing too fancy, but it was good. I thought the coffee was the highlight. It had this fancy touchscreen machine that would grind the beans fresh for each cup of coffee. Next time we want to go to Boston, I think we'll stay here and catch the train in to avoid staying in the city. Conveniently located by a Market Basket and different restaurants. We personally liked the Santa Fe Burrito Grill in Rockland.

This motel is being renovated and should close down until finished. The carpets are stained and…read moresmelly. Housekeeping does a good job with what they're given. Our room, and rooms of others we spoke to, were not handicapped as advertised and requested. The rooms had many hazards. The breakfasts were fine with some corners cut

So I booked this reservation over a month ago because my grandmother is here in a nursing home and…read moreshe is very ill and I have been staying at this hotel for a while now.This is not the only time that I have given this hotel a bad review but today put the icing on the cake. I called in twice yesterday to verify and ask if my family, and I could check-in early because we were driving a while and we were going to be arriving very early. I was told yes, that a room that I booked would be available. So I get here and the man that was at the front desk was rude and disrespectful. Telling me that there's nothing he could do. He couldn't check me in until after 3 PM and that I needed to wait when I was already acknowledged by the previous employer that I would be able to check-in. So he tells me that the other employer told him that I had called in numerous times I didn't know calling in 2 times was numerous. It's just to verify, and one time it was actually on my way here. So again, I get here and I am denied access to a room that I had booked over a month ago. The customer service was awful. The management was awful. She didn't care about what was going on. She didn't care that I was here to see my ill grandmother. And that we had driven a lot of hours to get here while my whole family myself included my husband my children were all exhausted. So all we wanted to do was sleep. So I said, ok, well, we checked into a different hotel, and that hotel welcomed us with open arms and was actually very apologetic for what this hotel had done to us. I do not recommend this hotel to anybody. The food is disgusting.The hallway and the lobbies are never clean.The employees are rude all the way around like again.This is like my fourth time having an issue with this hotel and the employees, so I recommend nobody stay at this hotel unless you want ignorance and lack of communication.

Overall 3/10. This hotel is basically a quick truck stop…read moremotel. Conveniently right off the freeway, but not in the best shape. Front desk is covered with plexiglass from 2019, hallways are dark and small, with poorly laid carpet. The rooms are awkwardly shaped, small, paper thin walls, and decorated with mismatched furniture. Almost as if they found them and placed them in the room. Carpet is covered with stains along with the chairs and couch that is also torn in multiple places. Smells of smoke are everywhere. Small outdated TVs, mini fridge and microwave that barely work, and an old creaky bed. On a good note, the front desk lady is really nice. Long story short. This hotel is best for a one night stay if needed.

Okay okay..so I may have spoken a little too soon (SN: While making my previous review I had 2…read morepleasant stays in the same exact room but this current review is based off my next 3 stays) 3rd Stay: Upon entering the room my boyfriend and I discovered we had no fridge, no microwave and our beds were super low to the ground. We had gotten there around 3:30 and decided to ask if we could switch rooms. The man was polite but informed us that there were no rooms available. Okay fine, so we asked if we could switch perhaps later on once the other rooms were finished being cleaned. Again we were told that there was nothing he could do. I was slightly annoyed but we went on with our day having to heat up our food in the lobby microwave and grabbing a bucket of ice to keep our beverages cold. Okay, fine...worse things have happened. 4th Stay: It was a Friday afternoon and I had decided to call at 2 PM to book a room. No one answered my calls so I had decided to just give up. I called again at 5 PM and lucky lucky due to someone canceling I was able to book a room. Everything was smooth sailing until I was quoted "$160". Mind you..the most I had ever paid was $120. When I questioned the price I was told that the prices do not stay the same. I paid the $160 and when I got to the room the picture on the TV was going in and out and when we requested maintenance we were told there was no one on site. 5th Stay: this was the most recent stay. It wasn't bad but again the picture on the TV was going in and out and I had accidentally booked an accessible room and once again when asked if we could move we were told they were all out. I'm finding out that is it a little wishy-washy...especially depending on which clerk is assisting you at the front desk

What a dump... Me:…read more Business traveler with 100 plus(yes that reads 100) nights a year. This place was by far the worst for 2017 and probably 2016 too. While the FB page shows remodeled rooms, my room 236 looked nothing like that. Upon entering couldn't get the lights to turn on. When I finally got them on I discovered my room had 4 lamps but only 2 were plugged in, there was no outlets for the other two. That included the one on the bed nightstand. Guess spending $5 on an extension cord was asking too much. The a/c is an Emerson(thats OLD) window unit(see photo) that took a long time to cool down the room. Wifi is non existing the connection was beyond slow and never connected. The bathroom(see photo) is beyond small one lightbulb was burned out. Glad I am short and skinny. After my bathroom adventure, the shower works fine, I went down for breakfast at 6.30AM. The coffee thermos in the lobby was empty and then taken away by the night clerk(see photo) and never replaced. The breakfast area was dark. The only sign there said closed at 10pm. As all I wanted was a bowl for my self brought breakfast items I entered. Thats when the night clerk who claimed to be the owner had a fit screaming at me and one other guy that the area doesn't open til 7AM and no one tells him any different. So we waited til 7AM so much for an early work start. When the area opened at 7AM there was no hot water for tea, no decaf coffee or sugar. It did have regular coffee but not very hot. The attendant maybe spoke and understood 5 words of english. By the time I got to check out the night clerk/owner? had left so thank God didn't have to deal with him again. My advise stay anywhere else but here...

Honestly, not great. Got a non-smokers room and couldn't sleep the first night because of how…read morepungent the room smelled of cigarettes. The towels were not clean. Didn't stay the entirety of the reservation due to feeling unsafe. They did refund me the remaining 2 days though.

Was an alright place to lay our heads. Immediately checked the bed for bed bugs and we were in the…read moreclear. I didn't realize I had to check the walls and areas in the room for roaches!! I went to the bathroom after being in the room for an hour and a roach ran right next to my foot!! Immediately took all of our things and left. Called the front desk and they told me the manager won't be around till the morning. I called in the morning and now it's the manager won't be in till Monday. Ridiculous. Do not come here.

Wish I could give zero stars, I have never seen a more run down place. The room I was given wasn't…read moreeven cleaned. There were empty Nip bottles under the bed and the toilet was disgusting. Had to buy my own cleaning supplies. There are no electrical outlets, there are wiring coming out of the ceiling and wall that goes into a lamp with two outlets and a switch for the lamp. There is a radiator, but no controls. You have to call down to the front desk if it's too hot or too cold . Only reason I'm here is shelter. I'm at sent me here while waiting for my studio apartment to be ready. This hotel also has people had a long-term and have a kitchen area vending machines for water and snacks as well as an ATM and lottery machine. You can have Two guests in the hotel and on the website and it says no kids or pets but I've seen kids in here This place needs new management and an overhaul of the entire building. Wouldn't recommend this place to anyone.

Negative 100. Mouse shit everywhere, lost a battery out of the clicker and there was paraphernalia…read moreunder the mattress. It smells like animal urine and stale cigarettes. I just wanted a clean safe place to stay.

The owner is an angry man with very little patience. After hearing a woman in the parking lot being…read moreyelled at by him, I heard her call him a "f***ing d**k!"I was asked how my visit was going, and I mentioned that my room was cold. I was asked to leave the next day for complaining. I actually didn't complain even, I had only answered a very nice woman's question as to how my stay was going. Unbelievable.

Yesterday my company deciding they wanted to save money booked me into this Motel. I had a…read morepremonition and my premonition came true. I was not even in the bed for two hours sitting up doing work and I was severely bitten by bed bugs that upon initial inspection we're not evidence. Needless to say I checked out and slept in my car and now today I'm going to spend the morning looking for an exterminator to treat my car and my luggage as I dare not enter my office or bring this home with me. When I first walked into the room it smelled heavily of chemicals and vocs which i attributed this to overzealous cleaning products but in hindsight they must have been self fumigating to treat it. The fact that they let me take that room when they know that they have a problem is beyond me. it's beyond words. this place should be burned to the ground or profeasiinally exterminated. When I went to check out and confronted the owner he acted all dumbfounded like he couldn't believe it, which is absolute BS. My company trying to save a buck just cost me extermination costs that must be undertaken as i dare not bring any hitchiking parasites with me in my clothes or lugggage, in my var.