This Inn has 3 floors with about 18 guest rooms on the first and half of the second floor. Other…read moreunits are private residences with the third floor a private penthouse. Our room was very spacious with a seating area in front of the TV and had a gas fireplace, ceiling fan, and balcony. Nice spacious bathroom with a waterfall shower head. The front desk had a good supply of chocolate cookies, warm and crispy. Yum Yum. They have basic breakfast options but we chose to walk 3 blocks to Betty Genes for a full breakfast. Also, The Sinclair is a great option for specialty coffees & light breakfast. This is a great option for a nice stay in this beautiful antebellum Southern city.

We came to Madison just a visit for the day because we have never been here. We heard good things…read moreabout this place we decided to come in. Cindy greeted us at the desk and Ashley gave us a lovely tour. We saw the regular rooms, as well as a suite. Extremely cozy and clean and inviting. Highly recommend if you're ever in the area to stay here. We will be back.

Definitely a pretty gross hotel, but if you have to stay in Madison, I'm afraid this is the best…read moreyou're gonna get. I stayed here last week for work. The front desk was very courteous and efficient. The room I had on the third floor was very very humid and had a mildew feeling- wouldn't be surprised at all if there was mold in the walls. With the condition of the carpet and walls and the humidity etc, I had to try my best not to think about the germs that must be around. My best advice is to stay a night, bring some sort of disinfectant with you, rack up a few IHG points, and get out of there before you catch something.

Overall this hotel satisfied my need for a place to stay, it was a very average experience. My…read morefirst room had an overwhelming smell of mold so I had to change rooms, which was done without an issue.The rooms and lobby are clean (except for some nasty stuff on the hair dyer in my second room). The breakfast was definitely a highlight of my experience, there was a great variety of items and had a reasonable window for visiting. A few things were broken which included the laundry machine and the printer in the business center. If you are part of the loyalty program, they won't acknowledge or care about that. Personalities are lacking here, no warm southern welcome here!

We were just stopping here one night on our way north. Staff was nice, gave us some good dinner…read moresuggestions (even though it was Sunday and all but one was closed). Room was decent (we've had worse). Really REALLY grinds us when water slowly dribbles out of the showerhead. Ugh. PUH-lease, take the restrictor out of the dang showerhead! We wish we would have stayed closer to downtown but this was just a quick stop. Breakfast was the usual eggs 'n sides.

The front desk staff is pretty unwelcoming. Especially the grumpy old woman who thinks she owns the…read morehotel. I've stated many Hampton Inn and this one I will not stay at.

Excellent location. Courteous & knowledgeable staff. Most of all the room was comfortable, safe,…read moreclean & within my company budget. The hot breakfast is a savings as well. Highest complimentary praises to Amber Dixon (front desk agent) and Alexis Cosby (assistant GM). Dr Sonja Henderson

It is a nice facility, but the elevator was not working. There was not clear direction on what…read morestaircases went up to the second floor, and which ones just went to the first floor. The rooms were clean and had very nice air conditioning. I would not recommend this hotel for people with breathing issues after a long day. Having to go up and down the halls, not knowing where the stairs are is exhausting and frustrating.

Salish jagtap showed awesome compassion to our family during Helena! thank you for your willingness…read moreto help my family! your willingness to provide our family a place to reset and get our lives back together. you are awesome!

We spent a night there and were very disappointed. Not too sure about safety of the place…read more Cleanliness is very average, and we were told there was no breakfast while it was clearly offered in the price we paid. The manager refused to discount us saying that we booked through Expedia, but we did pay him directly at the location so he could have. The next day, the manager lied to Expedia telling them that we could have taken a breakfast to have to in our room, but that was never offered to us. His second lie was to tell Expedia that we left after breakfast hours (9am) while we left at 8:30. I guess he did not want to bother arranging breakfast just for us as we may have been the only ones counting on it. Disgusting!

It's a budget motel and looks it…read more There's a coffee maker, a hair-dryer, a fridge, a microwave, a television, a phone charger. The room is clean except in the details: there's dirty along the window-sill, the paint-job on the bathroom door is shabby (the rest of us remove or tape the knob before slapping on paint), and there's some mold in the bathroom tile. The free breakfast is bad even by motel standards; they don't have amenities like toothpaste or a razor, which most motels will provide. So-so.

Don't stay there!! If I could give a negative 5 for this Hotel, I would. This place is simply…read moredisgusting, dirty and cheaply maintained. The carpet is ancient and gross. You don't want your bare feet to touch it. The chair was ripped up. The bed/room stank. There was no floor-mat to step onto from the shower. I rarely complain. I'm not demanding or feel entitled, but this was almost beyond words. We travel frequently and often stay at Quality Inn, because they maintain a standard of cleanliness. We naturally expected that when we booked. What a shock!