Nice hotel, you can tell it has been remodeled. Excellent breakfast options and of course it is all…read moreabout the good morning coffee. Woke up refreshed and ready to continue on our trip.

This place was genuinely awful if you are looking for a hotel to stay at go here at your own RISK!!…read moreFor starters when we got to our room there was an bad smell in our room and the air conditioning wasn't working properly since I adjusted it 10 times and it was hot and all the soda/drink machines aren't even working and the pool water is just disgusting there was a price of underwear in the water and we found roaches on the floor

1 overnight stay to get out the storm. Typical Holiday Inn…read moreExpress. Clean room, easy check-in and quiet. Ample parking in their lot This hotel is local to many stores and restaurants. Has a nice pool that I could not enjoy because of the storm. Definitely a worth the $$$ hotel. I am sure I would stay here for a nice weekend or week.

Me and my wife stayed here during our visit of family. It was definitely 4 stars. No complaints…read more Our stay was good. Didn't come across anything to the degree of what some of the lower reviews stated. Overall hotel and lot was clean. Our room was clean as well. The couch could've been vacuumed better but other than that our stay was good.

I stayed here last night with my 8 year old on our way down to Florida from Missouri. I chose this…read morehotel because it's right by Bucees which is our favorite road trip stop! We checked in sorta late, about 8:30 and the hotel was easy to find parking at and check in was really quick. The front desk employee was really kind, and the lobby and hotel overall was spotless. Our room was really nice and clean but what I liked best about it is what was listed on the booking site is exactly what I got. When we checked out this morning the breakfast was going on, while we didn't eat at the breakfast there was a good variety of foods and the area was really clean. I'd absolutely stay here if I was in the area again.

Really nice, very clean, quite comfortable inn, albeit a bit farther off I-65 than we would like…read more (Took us about 18 miles each way off our itinerary.) But the overall quality outshined the inconvenience. Ample parking. Great electronic key via iPhone App - worked flawlessly, both to enter building and our room. Courteous staff (although we had very little interaction. Nonetheless, when we did they were polite, respectful, and helpful. Room was more spacious than we anticipated, heat/ac controls were easy to adjust. (Will be nice when that is upgraded to the App as well.) TV controls worked from the App...another nice feature. Only drawback for us was the very, very soft mattress and extra-soft pillows. Some people might prefer those, but health conditions made this part of our stay one star less than perfect. Shower and bath, towels and linens were top-rate. Breakfast was much better than most hotel buffet offerings with nicely cooked eggs, savory sausage, home fries with peppers (delish), and several cold cereals and more. Coffee was very good.

This hotel is okay. I mean... it's fine. It's fine for a one night stay passing through town on a…read morelong road trip. It's fine if you're okay with a little bit of ick (light bathroom mold, dirty walls, maybe a stained sheet). We survived the night and nothing bad happened. It was quiet. The beds were really, really comfy! I slept great here. It's also conveniently located off I-20 with plenty of restaurants nearby (recommend Guadalajara Mexican Restaurant if you stay here). Would I stay here again? Probably not. But it's a decent low-price option if you need a quick sleep on a long road trip.

our extended family stopped in on a recent trip. We got 2 rooms at a good price. I normally excuse…read morewear and tear when staying at budget motels, but think I should warn others. The good: our rooms were clean, the grounds were quiet. Hot water was readily available. More than a continental breakfast - sausage and eggs available! The bad: Mold was spreading over he tub caulking. This will put off most travelers. More minor - a floor lamp was unable to be turned on (no switch and it wasn't connected to the wall switches); The freezer had a noticeable hum.

I attempted to check in at the front desk and had my (vested) service dog with me. The clerk asked…read moreif the dog was a service dog, and I said yes. She then asked if the dog was a "certified, trained service dog". I told the clerk there was no such thing as a "certified" service dog, and that anyone with a certificate got it off of Amazon. I also told her the ADA does not require training, and that all that is required is for the person to have a qualified disability that the dog can mitigate. The line of interrogation was not consistent with what is allowed by the ADA. The only thing businesses are allowed to ask is, "Is your dog a service dog" and "What task does the Service Dog Perform"? The additional line of questioning agitated me and triggered my PTSD, causing me to start screaming obscenities. While the clerk proceeded to sign me in, I told her I did have another dog (a pet) with me. At which time she told me they do not allow pets. My husband found this hotel while searching for dog friendly hotels in the area. I am not sure why this place populated. Be mindful that this establishment is not dog friendly (pet or service dog). I am a disabled combat veteran. I trained my dog through a veteran service dog non profit organization. I am debating whether or not to report this establishment, since I did use profanity after the unauthorized line of questioning. They usually recommend that we remain calm.

Mediocre accommodations & indifferent, unfriendly family/staff. On our way to Ashville, NC for our…read moreannual girl's trip, we stopped off north of Birmingham at The Comfort Inn in Leeds. Our wall air conditioning unit had a combination of rust and what looked like whiteish gray mold all in the grate where the condensation gathers as the cooled air blows out. Scary. If it hadn't been 10:30 pm and we were already unpacked, I would've asked for another room. Then a shower with hardly any water pressure...;( neither of these things would've rated a review from me, but after the 'Continental' breakfast I decided to share my experience. The 4 of us made it down to the breakfast area at exactly 9:50am . Breakfast was offered until 10. We were the only people in the entire place. We made two waffles for the 4 of us. I got a banana and a bagel w cream cheese w coffee. That was all we chose to eat, we weren't starving. Another couple of ppl came in right behind us to make a waffle, etc. We finished eating and I decided I wanted to drink a little cranberry juice to follow my coffee and when I pushed the fountain drink button, nothing happened. Take in mind, we were still at our table finishing up & chit chatting about our trip, so we obviously weren't ready to leave the breakfast area yet. I looked at my watch and it was 10:10am. I asked the breakfast attendee lady that had been briskly walking around putting up the food if the machine was off and she stared at me and curtly in a strong voice said 'Yes Mamn'! The woman had TURNED OFF the juice machine so I couldn't get juice because 'Breakfast was over'! I thought it was so rude. Yes it was 10 minutes past 10, but what kind of service is that? I've been in the retail/service business all my life and would have never been that stingy and uninterested in a patron. Good Grief! To top it off, she started putting chairs up on the tables all around us right after that. The other couple was trying to rush and finish too. We felt so unwelcome by that point, we left.

Arrived late and staff was friendly and it close to restaurants and interstate but the house…read morekeeping in not great, paper in peep hole, hair pick in floor, shower head and curtain road could use a cleaning the tv has about 20-25 channels- only 1 kid channel (Disney) gave it a 4 star maybe should of gave it a 3 because of house keeping, since I unsure how they missed a hair pick in floor.

I've stayed here twice since May, the last time in July for almost a week. The staff is very…read morehelpful and friendly. The hotel is clean, and the bed is so comfortable. I love that they have lemon water available all day - just a nice touch. The breakfast is okay. I did find out that even though they said it starts at 6 am, I found if I waited until then the bagels were gone since the workers staying there eat earlier. So I just came down before 6. I also liked having a refrigerator for snacks and extra breakfast items I picked up at the local Publix. If I'm ever in the area again, I definitely will stay there.

Nasty on top of filthy!!! On March 14, 2027, I checked in around the 4 o'clock hour, Room 213,…read morewhich was PLENTY of time for my room to be cleaned. The tub was nasty as if it haven't been cleaned in 3 months. The bed was filthy. I wasn't the only guest that had the same complaints. Nothing was done about it and I had to go to Walmart to get my own supplies and clean my own room. Someone should have told me that hotels do this now. David Coram, regional director of operations, is constantly lying about having meetings with his staff and that none of my claims are accurate. But I understand that you will say anything to protect your establishment, but I also know that the truth hurts. David, put a bandaid on your wound and clean up place. You are not under direct of iHG but using their brand name and giving iHG a bad reputation.

elevator not working for 2 weeks . had a broken ankle and the front desk lady with reddish hair was…read morevery rude . was not told the elevator was broken b4 reservation was made . no accommodations were made for handicapped persons . it was absolutely ridiculous. no reduction in rate offered . one of the beds was still wet from it being steam cleaned . not worth the money . horrible

The Holiday Inn has been a reliable choice for us over the years. The hotel is clean. The staff are…read morefriendly and the breakfast gets the job done.

If you book through a third party, the hotel manager will hassle you regarding the final night of…read morestay. You will need to call them (3rd party) dispute, THEN the hotel will cooperate with the final night being paid. This incident occurred on two different occasions within 3 years. The man was middle aged, thin, & balding both times. The second time, we actually got sick after eating the complimentary breakfast. (Which was kinda gross, anyway.) There are some features that are edible. The fruit, pastry, cereal, etc. The rooms were clean. On both visits, in the middle of the night, the fire alarm went off, the entire hotel was evacuated, & no compensation was offered or given. The website had said that this facility allowed smoking. This is for the hotel property. Not the facility. In other words, you gotta go outside to smoke. However, this rules isn't enforced.

We had been on the road 12+ hours and just needed beds. Found this on the app. Front desk lady that…read morechecked us in was very nice. Right after we got in our room (maybe 20-30 seconds) fire alarm goes off. She was able to turn it off (false alarm) and let us know it was a false alarm as she was going down the hall to do something else related to it. Room was clean and I like to sleep In a cool room. A/C definitely got it cool. Bed was ok. Not hard but not soft either. Shower was warm and decent pressure and you can adjust the shower head for a concentrated stream. Breakfast was ok. Eggs look like instant eggs and were a little runny. Potatoes and gravy were ok but not great. Plenty of other options like scones, waffle station, fruit, yogurt and bagels. Juice was a little watery. Would stay here again if needed.

Terrible beds. Bed frames sticking out the side of the bed and mattress sagging to the right. 30…read moreseconds in the room and my daughter was badly cut and punctured on the shin by the frame rail. Took hours to suppress the bleeding. Horribly dangerous, needs to be rectified immediately. Reported the injury to Managment and placed a call to corporate, no one called back. Apparently they don't care (seemed like the front desk didn't care as well). Not worth the stay. Other hotels in area better, cleaner and nicer. Still waiting for the call back I was promised next I'll turn the injury over to someone who will take action.

THERE IS NO ELEVATOR. I was not told there was no elevator. I have a disability, and can't climb…read morestairs. They put me on the 3rd floor, and just said there was nothing else available. If I would have known there was no elevator, I would NOT have booked here. The hall smells like urine. The bathroom smells like dirty feet -- I think it might be the shower curtain, but it is almost unbearable. The room is hot and stuffy -- air does not work well. Bed not comfortable. There is only ONE outlet by the bed -- my husband and I both use c-pap machines. Do NOT stay at this hotel. It is awful. Go somewhere else.

I was immediately hit with the smell of urine and mildew when I opened our door. It was midnight,…read morewe had been driving for 11 hours and we had a pet. Our options were limited, or I would have turned around with a big hell no! The list goes on. Ants in the bathroom. Mildew on the shower curtain. The dingiest white washcloths I've ever seen. Stains on the bed spread to the point we didn't use it. There is nothing quality about this place. They even charged us an extra $27 for our small dog. i hope I have helped some other weary traveler from making the horrible mistake we did. Sleeping in your car will be better than this experience. Save your money.