Here on a business trip. I've stayed at multiple Drury Inn's across the country. This one is top…read moretier. My flight was three hours late and they were ready for me when I got here at 11 PM. I also had to have a company credit card shipped to the hotel and they had it waiting for me at the front desk. So bravo to the management and staff here! Thank you for making my chicken after a very long day so easy. I have a two queen room, with very comfortable beds. The room has a dresser, mini fridge, microwave coffee maker, hairdryer, and Desk for me to work at when I'm not in the office. There's a spacious closet and the bathroom is large and not cramped. The continental breakfast has everything you need or want and is included in your room price. And I love the social happy hour, the pool, the hot tub and gym are all great amenities. Their toiletries selection, snack and drinks selection are more affordable than some convenient stores. That saved me when I didn't have a car and realized I forgot several items. Saint Charles location is in the middle of its own little town and there are restaurants and stores all around it so you really don't even need a car. I was able to Uber to and from work and then find whatever I needed at the hotel or right around it

From the get go, Staff greeted us wonderfully from the front desk; all personnel, wherever they…read morewere serving, no matter what time of day, were extremely friendly & cordial ... Am definitely checking out all Drury Hotels in any City i travel to! They made CPE and even better event. Thank you... thank you Erika Kelly Rochester, MN Christos Bookcenter

Great stay after a long drive from Minneapolis Minnesota. Free drink before bed and hot fresh…read moreomelets for breakfast made to order. Breakfast included! Accounting office even credited me for my first reservation which I didn't make because my brakes went out! They have my vote.

For a 3.5 star, $250+/night hotel, the Embassy Suites does not measure up. It looks nice on the…read moreoutside and in the lobby, but the problems started as soon as I got into my room. The first room had a dripping faucet. Maintenance came immediately (awesome!), but couldn't fix it and moved me to another room. The second room smelled funky (smoke? mildew?) and the box spring was full of stains (see photo). So, I asked for a third room. They were nice in accommodating me. But, as soon as I got to the room, there was trash in the hallway, right outside the door. The same weird smell was present within. And, there were some other issues (photos, again). But, by this point, I had come to accept that the hotel simply wasn't that good. So, I stayed put. Had a decent night of sleep. The shower worked. The staff was accommodating. But, I doubt I'd come back, due to the above.

This hotel and their staff is the best I have ever experienced!…read more The front desk lady was soooo nice! She is one of the best, and truly cares about the people who are in this hotel! But, the only thing that is keeping me from rating this as 5 stars, is the pool. The pool left rashes on my skin and so as my family. But, I digress. As long as you avoid the pool, everything is great, and the staff are incredible!

My children went swimming in the pool and all had moderate skin and eye irritation- please use…read morecation

Clean and quiet. Nice place. Ground floor room, nice. Would have preferred full coverage window…read morecovering for night time.

I arrived fairly late on the day of check in, so I went straight to my room using the digital key…read more Man, did it stink! Whatever housekeeping used as an industrial strength deodorizer to mask whatever odor they were trying to cover up was worse than a room full of plus sized ladies marinating in cheap perfume. It appeared they had sprayed the bed with it but at worst case it could have been from the previous guest. No other rooms were available and it was too late to cancel so I toughed it out hoping not to get sick. In the morning, I spoke with the clerk at the front desk and asked that the room be redone without scented sheets and pillowcases The guy took all the info and I also messaged the day manager about it as well while I was working a convention. So, when I returned that evening I entered the room only to discover nothing had been done and it still reeked to high heaven. So I went to the desk and told Anne, the woman on duty about it and invited her to go down and have a sniff. She said she couldn't leave as she had no help, but did get to work right away contacting the manager and arranging an available room for me. She showed me that all the notes were right there and that the morning clerk had informed the manager who subsequently informed housekeeping which is where the ball was dropped. Anyway, I got into another room that did not stink thanks to Anne's patient and persistent efforts. She is a five-star employee, whoever ignored instructions to clean the room a one-star employee. Companies could use more employees like Anne and fewer of whoever the skiver is.

If I could select zero stars, I would. The only redeeming quality of this establishment was a kind…read moreand hard working house keeping staff member. For her I would give five stars.

We stayed at the Boone's Colonial Inn for two nights. There are two sister properties, and this is…read morethe smaller, more expensive one. Boone's Colonial is not a traditional bed and breakfast. First, there is no one on-sight. You must call before arrival and the innkeeper will let you in and give you the keys. Second, there isn't a breakfast, though there are snacks and water. Finally, they do have nightly housekeeping. In regards to staying, there are pros and cons. 1. We stayed in the French Colonial suite. This suite is street level and walks out onto the pedestrian sidewalk. It wasn't overly noisy, but lacked privacy. Lots of people walked by and glanced into the windows of our room. Also, you can hear street traffic at night though that died down after midnight. I thought the "right in the heart of it" location was fun once I got over the initial shock. 2. There was another couple on the first floor with us staying in the Spanish Colonial suite. That room is also street level but faces the back alley. It has a queen bed, the French has a king. We did not hear them at all which was a pleasant surprise in an old building. 3. The room had its own air conditioner but I'm not convinced it worked. Well, it worked, but I don't think it ever got as cool as we wanted at night. 4. We brought our son and they made a little cot up for him which was very nice. 5. The room is missing a few comforts including an ironing board, a safe, lotion, a fan, and we only had two pillows. 6. The room has Netflix. 7. I had read on the Inn's site that it came with French bath products and a Colonial nightgown set. It did not. The bath products and towels were definitely a missed opportunity to make the stay extra special. The products were all mismatched samples and the towels were worn. 8. The bed is very comfortable. We slept well. Overall, at $250 per night, I think the price is a little much for what you get, but it's a very nice room and the location seems safe and fun. We were most definitely comfortable.

A great stay. Staff is awesome in making sure the stay is top notch. Breakfast is spot on. Small…read morebatches are made so all is and stays fresh. The entire hotel is very clean to include floors. Only down I can find is the occasional train that comes by. Once you get use to it, you don't hear it anymore.

I write this with mixed feelings. Holiday Inn are my go to. The hotel was nice, clean, we didn't…read morehave any issues except one large one. We returned to our room exhausted after a concert at midnight. The room was so bright it was as if it were daylight. Outside the windows was a construction site with a spotlight all around the area and there was no way to mov/change the shades. They were completely see through. No black out curtains, nothing to remove all the outside parking lot light. It was like that all night. My granddaughter could not get to sleep. All of use had difficulty getting and stay asleep. I dont know why there is no curtains for the huge window. Surface it to say, the next day 4 hour drive was horrible.

The front desk person was not there when I came here to check in and I had to wait three minutes…read morefor anybody to show up at the front desk. I got to the room and it stunk like crazy. But it was late and I was so tired I couldn't change anything. I previously wanted to cancel and they told me no cancelations and it was at the very end of their listing. Anyway a $75 room they jumped to 144 for the 4th of July weekend and I bought 2 rooms 2 nights for my sister and my self. My sister went back home after the first night. Because IT STINKS.

Decent enough to rest your head but has left much to be desired at the price point…read more We called around on a Friday night after a snow storm completely shut down the highway and this was the only hotel we could find with open rooms in a 40 mile radius - at a whopping $211 for the night. This price included the $50 pet fee but we were also required to put down an $100 deposit, making our total $311 just to book for the night. This price wouldn't be *awful* if the place/amenities matched the price, but unfortunately that's not the case. Stains in and around the bathroom sink, you can hear the people below/beside you talking, the door to the bathroom takes some serious muscle to shut, and their bed pillows are about half the size of a standard pillow. Pros: Beds are firm and somewhat comfortable. Front desk staff is incredibly personable and kind. They had available rooms when nobody else did. Cons: Not at all worth the price. If you're in a pickle and there is nowhere else to go, this place offers enough to confidently rest for a few hours - but at a steep price. Otherwise, book elsewhere.

Amazing spot right off the highway! Staff was fabulous! Loved that it included free dinner and…read morebreakfast buffet style with a few cocktails. I do think the pool and hot tub was a plus but the jets was not functional which was disappointing! Nice snacks to pay at the front and super close to the midrivers mall. Highly recommend!

LOL I made a mistake and thought I was booking a room in O'Fallon Illinois. NOPE! I was in…read moreMissouri. No worries, I was close enough to my destination. I had a very late check-in. 1:30AM and there was someone avail. to ring me in and had very quick and smooth communication at the front desk. Parking for bigger trucks will be found around the side of the hotel. The room was on the 4th floor. Very clean and everything was in working order. No bugs or loud noises. Gym was clean but in high use. Pool was semi indoors, clean and had an open patio area. Breakfast was simple and not horrible. Not like the bigger hotels where they have made to order staffed stations. More like a step above the continental stuff. Hot eggs , breakfast meats, pancakes, oatmeal, teas and coffee, and juice concentrate drinks, as well as soda pop for those who don't drink coffee or tea. Service at the hotel was more than great. No problems all. It's not a huge resort or anything. It's in a mall parking lot area. The happy hour was not that good. Had hot dogs , chili , cheese , chips, salad, Mac n cheese and pulled pork. Wasn't impressed. I tried to jazz things up but I needed to get to sleep and leave very early so that was my dinner. But that's the reason I took a star off. I would stay here again.

I really enjoyed staying here. The location to the historic Main Street was beyond convenient and…read morethey have free parking on site. They had cookies out when we got there, but I didn't grab one. The room was perfect. Very comfortable. Our shower did leak though, but other than that no issues. Breakfast was free in the morning. They had eggs, waffles, fruit, cereal and juices. Cannot beat the convenience!

We enjoyed our three night stay at Country Inn! Kay and Marsha were amazing. Marsha was helpful,…read moreand very customer focused. We would come back to because of her! Our room was spacious and clean. The hotel was very clean, and breakfast had a lot of options and good. The pool was smaller but quiet and we loved that. We will certainly start here again!

I recently stayed at Ameristar while attending a conference and found the hotel and the rooms very…read moreclean and inviting. The staff were very nice and courteous from everyone I encountered while there. I arrived early and my room was available, which I was thankful for; however, the early check in fee was a little steep but at least they were able to charge less due to the agreement with the conference organizer. The last day of the conference I asked to have a late checkout as I wanted to be able to go back to my room after 12 pm and change clothes. I was told that for a late checkout it'd be a charge of half the room rate. That was way too much. I wasn't going to stay long, I just wanted to keep my clothes in the room until I could come back and change before heading out the door to the airport. I'd recommend this resort to anyone looking for a nice place to stay in the St. Louis area and look forward to my next trip...I'll just make sure not to check in early, or ask for a late checkout.

We went to see comedian Andrew Santino in the Brilliance Ballroom at the Ameristar Casino. It was…read morefairly organized getting into the venue. I saw one employee knock into a couple people as he was trying to hurry through the crowd. The Brilliance Ballroom does not have stadium seating which was dreadful. They should have projected the performers onto large screens on both sides of the stage. Andrew was funny and we enjoyed his performance. It got crazy when everyone tried to leave at the end of the performance. That's when we saw Patrick the security person bark at people and we saw him rough up an older man. Patrick should be back office and not interacting with customers. We were going to gamble in the casino but after seeing Patrick's behavior we decided not to spend any more of our money here. I'm sure Patrick deals with drunk and unruly customers all the time but his behavior was way out of bounds.