Petstock is like the bunnings of pet supplies and accessories. As it's around the corner from my…read morework and I have two dogs and a cat, I have stopped in quite a few times. They have bulk food in huge bags that you nearly need a forklift to carry; a wide range of collars, toys, harnesses, bowls, beds, water dispensers, flea and worm treatment, and a plethora of pet pampering products. They even have a dog washing station that we have used one Saturday. It was a bit traumatic for our little dogs though, so may be better for a medium to large dog. Petstock also have a rewards program of some sort. I think we get a discount there.

I have a secret. When I need a big furry hug, I run into PETstock. I really do…read more The resident Border Collie, Cork, is a sweetheart and is pretty popular with the customers. Apart from Cork, I shop here often for my cat. I'm pretty sure he's put a spell on me, as every time I step into PETstock, I aim for the treats and cat nip shelves! It's a great one stop shopping venue for all your pet needs. It has friendly and helpful staff, aquariums with majestic reptiles and gorgeous fishes to look at, huge range of pet accessories to pamper your pooch and best of all, there's free furry hugs for all!

Pet Stock is a store that encourage you to bring in your four legged friends to help you with your…read moreshopping. The store is huge with a concrete floor that seems to be very common with large pet stores. If you do decide to bring your best friend in with you, you can give him/her a bath at the back of the store. This is quite commonly used and it's quite cute seeing dogs enjoying their baths. They really do have a large range of stock here, hence the name I suppose. Dog treats can be found at the front of the store, with housing options for dogs, fish, birds etc scattered throughout. You don't have to bring your dog though. I've seen people walk into the store with parrots on their shoulders. I assume these birds have their wings clipped, but the staff are always ready to help with your pet and like to make a fuss of them. It's one of the friendliest pet stores I've ever been to.

A paradise of snacks and accessories, it's like a department store for pets and pooches. This shop…read moreis stacked with aisles of meaty bites and other pet treats, all displayed in tubs to appeal to the animal lovers, shopping through the eyes of their pets. This place also stocks animal costumes, collars and leads, pre-made mince, dry food, and pet food friendly desserts by the kilo. Other natural products such as pet shampoos and medicinal products are also available. The Pet Deli also supports local animal shelters which is also a good thing.

This place is cool..........if you are an animal! Or even for an animals owner it's kind of cool…read more They have everything you could need for an animal of any kind, especially heaps of dog stuff. A lot of their stuff is fresh food and they have heaps of cool and different treats. They are a little expensive compared to maybe making your own food but seriously, who has the time nowadays. When these people do it all for you. They also sell all the best brands of flea and worming treatments. The ones you usually have to buy from the vet or maybe a fodder shop. You can get them all here too. We have a dog with some skin allergies and I can get much better shampoo's for her from here than from a supermarket. They also give great advice on such things. They are starting an online facility for ordering soon as well so keep an eye on the website or their facebook page for an annoucement. Great specialty store!

There's something about a stainless steel cold basin filled with soapy thick bubbles. Get someone…read moreto scratch your ears and reach for those tough undercarriage spots and step out bearing the finest fur in town. Yes, this place is strictly for pooches and a man's best friend surely deserves an hour of pamper session here. With a DIY session, it is easy to scrub your four legged mate here and bid his fleas farewell. The staffs are friendly and helpful, and will offer you some good feedback on shampoo selection and flea free tips. For those who aren't dog owners, you're stil welcome to come here for free dog hugs.

I'm not one to name and shame when it comes to small business, many small businesses are doing it…read moretough so I have thought long and hard before I leave this review. However, my recent experience with the Adelaide Hills Pet Resort was so terrible that I am sharing this as I would not want my friends or family to be treated the way we have been treated. We have been loyal customers of theirs since 2009 and in that time we have easily spent in the order of $10,000. We've always supplied our own dog food as our dogs have a special diet, and never once asked for a discount on their fees even though they are not supplying food (which is a part of their fee). Their customer service has never been anything to write home about, but I always felt confident that my dogs were well looked after so I overlooked it. In January this year we made a booking for our dogs to stay for 25 days across June and July (the last few days fall in school holidays). I rang in May to confirm my booking and to advise that we were going to be home on a Thursday rather than a Saturday. They advised they have a strict no change of booking policy in school holidays so I accepted I'd have to pay for the stay, however I asked during the phone call whether we could make negotiations about the Saturday as they are charging me for a full day but required me to pick up the dogs by 1pm due to their business hours on that day. They advised they'd get back to me. What followed was an email exchange which still leaves me stunned (I've included parts of it below). The first part I was ok with... "Yes, Clients certainly can, and do, utilise the full day boarding fee on Saturdays. They pick up on Sunday morning at no charge for Sunday if pets are picked up between 8.30 a.m. and 9.30 a.m". My first thought was, fair enough, we'll pick them up Sunday morning. But then I kept reading and was genuinely shocked. I've copied part of the response below... "No business can please or cater to 100% of client requests 100% of the time and we apologise that our open hours, our peak season terms and charging system do not meet your expectations. Please forward your bank account details to me : your bank's BSB number, your account number and the full name of the bank account by email today. We are refunding your deposit and will issue you with a copy of the bank payment by email and you will be able to make a booking with another facility to suit your dates". They cancelled my booking. No discussion entered into, no phone call, no nothing. After 7 years of custom they decided to terminate our booking because we asked a question (we were not nasty in anyway, just simply asked the question given we had to return early due to unforeseen family circumstances). We never suggested we'd cancel our booking. In fact, we had accepted we'd be paying for the extra two days. Clearly they don't feel they need the business and I can only guess that they took this stance in hope we'd not find anywhere else and we'd be left without care for our dogs. I can't imagine any other business operating like this. I think it's fair to say we won't be recommending them anytime soon.

This truly is a pet resort!…read more 1) Care in custody - I am confident that the staff truly care for the pets that they look after. My pets (one dog and two cats) are always well adjusted and happy after staying there. They seem calm and well cared for - including healthy and happy. 2) Clean and well maintained premises - an excellent indicator is the state of the premises. And the Adelaide Hills Pet Resort is in top notch condition, clean and well maintained. 3) High end - If you are looking for high end premises for your pets then look no further. They have suites which are a luxury for your pet - rooms in the main building with all the things you could wish for your cat or dog - like actual beds with plenty of space and play toys and scratching post and extra hidey-holes (and so much more!). And if you are on a budget they have roomy and well maintained and clean spaces undercover at more reasonable and budget conscious rates. 4) Loads of extras - I love the extras they offer! They will give your pets daily walks, grooming, games, obedience lessons, special attention and more. 5) Diets - Plus, they cater for special diets and will make the extra effort to cook special treats. 6) Staff - But I think the best thing about this business is the staff. They really know what they are doing and the genuinely care about animals. They have helped me with handy tips and suggested things I might want to raise with my vet. Further, the staff have been constant for the last 6 years I have been taking my pets there, so they know them very well and can provide insight that spans years. This business has my highest recommendation. 5 stars!

Dr John the vet on site is an absolute gem, good with animals and he seems to answer all your…read morequeries and concerns. I brought Chester here for his annual vaccination ( proudly adopted him from the RSPCA) and John immediately took over Chester, talking to him calmly ( too cute!) and did the basic steps of taking his weight, checking his eyes, body and so forth. Booster shots given and with a clean bill of health, we finalised the necessary payment and commended Dr. John for a great consultation. The reception is usually manned by one staff who is well trained and I was extremely happy when she displayed knowledge on booster shots for adult cats. Clean and spotless premises with a great doctor and friendly staff on board.

I got my pup from here. Well I say pup but that was in fact 6 years ago now! She'll always be my…read morepup though.We went up there for a browse. We saw her and her brother in an enclosure. They didn't have heaps of little/young puppies and these were the only 2 we really liked. So a lady that worked there opened the cage and let us go in with them. She came up to us stright away and was so inquisitive. So we decided to get her. Well apparently since we had a dog already we were required to go home and get our existing dog and bring it up to the RSPCA to be put inside a larger enclosure with us AND the new puppy we wanted. If all was ok THEN we could buy the dog. Well all went well and we walked out with a new puppy :-) Considering you get a desexed and vaccinated animal, and in fact mine was even microchipped (which also saves money on dog registration each year with my council) it is really cheap as there is a set price for a dog, cat and rabbit. So it doesn't matter which one you choose or what breed it is, which is great. They have an excellent website where you can view pets they have available at the shelter. They also have boarding kennels and a cattery if you have to go away. I even noticed a horse in one of the area's this time I went.

Always had exceptional service with this centre, but I'm not in favour of their upscaling model of…read moreconduct - ie I always feel like I'm being asked to provide more for the dog even when it's not essential. This somewhat confuses the issue as to what actually is essential and what is a "normal" procedure. I'd rather not be asked if I'd like IV fluids for the dog during an operation! I guess this is their way of saving costs for us, but hey...I'm not vet trained! That's why I think their Total Wellness Plan is worth considering for $393pa for dogs 10-20kg. It's a twice yearly checkup, includes worming, flea and heartworm treatment monthly and use of their dog washing facility. Hoping it will relieve the stress of looking after our favourite canine.

I've owned my doggies for no more than two years and this has been my vet since day 1. I've taken…read moremy pups through puppy pre school through Adelaide Animal Hospital as well and which was a great success and a lot of fun. These guys give me the option to take out a Total Wellness Plan for each of my dogs which includes for 12 months their shots, worming, flee treatments, first consultant free, and a variety of other benefits at the set price of $295. They generally post out your treatments in the mail shortly before the due dates. Something I that has given me peace of mind and saved me a lot of money. The staff here and very professional and attentive. I've been very happy with how they've handled my pups, their spoken knowledge, and their good use of calming ways of talking to my dogs. They also generally provide treats for the dogs in times of restlessness, which is extremely helpful! Some criticisms I have for Adelaide Animal Hospitals are a couple times I've come for appointments they've been understaffed where I've had to wait up to half an hour past my appointment time, but never mind. I also find some of their prices a tad bit expensive. I think I pay $30 for nail clipping per dog.

My partner is a vet nurse, so I get to see a fair few pet stores when I'm out and about with her. I…read moresuppose you could say that I am somewhat of a pet store connoisseur. Pet Goods Direct really is a super store. The place is massive!! Needless to say there is a massive range of stock. The floor is plain concrete which seems to be a staple of pet stores these days. People tend to take their pets into the stores so that would make sense. One thing that makes my partner happy is that they don't sell cats or dogs. She is of the opinion that people should buy pets from breeders. Hey, it's an opinion, we all have them! What they DO stock are live birds, fish, rats and rabbits. Maybe other small animals if they have them in stock at the time. There are two big problems I have with this place. The first thing to mention is the pricing. Most items can be purchased cheaper elsewhere, and you don't even really need to shop around that hard to find the same item at a lower price. The other issue is the staff. If there are 3 people working when you walk in, I guarantee you every single one of them will ask you if you need help. This happens every time we walk in. Once is OK, twice is a bit irritating, three times is just plain annoying and feels pushy. I actually find it quite off putting. It seems like one of those irritating customer service policies businesses put in place that I absolutely hate. With that being said, the biggest thing I noticed about this place is the large range of cages. If you want a cage for anything you're sure to find it here. With the prices though, I'd make sure you couldn't get it elsewhere cheaper first.

I've been to this pet shop a couple of times now, the first time I thought they had some nice…read morestock, a little bit different to that of other pet shops but I can't see them lasting too long if they don't look into their pricing. WAY OVERPRICED!!! I would actually never buy anything from here because I know I can get it cheaper elsewhere. Pet shops already put a 100% mark up on their goods so it's just plain greedy to increase anymore. Pet barn and Pet stock are so much better for pricing. I was very disappointed to go in there the other day to find they have signs up in the store actually asking for breeders of cats and dogs to contact them ..... not a good policy in my book. Pet shops shouldn't sell pets full stop. I actually don't find the staff to be all that friendly either, just seem to be after the buck. For me I wouldn't bother going again, there are much better pet shops out there.