Please save yourself a complete headache and aggravation. -- Do not go to this place. I went in on May 23 to get my eyebrows waxed, and I asked Emilie if she could do a color and a cut. She indicated that they didn't have enough staff to do it then because they were closing for lunch. She gave me her card and told me to call her for an appointment. I went back in on the 28th but was told she wasn't working that day, so I was told to call her and make an appointment, so I did. I asked her if I could get an appointment, and she told me she could do it on Thursday, the 30th, at 10:30 am. I explained to her that I was on a very tight schedule. When I arrived at the appointment, I was told that she had scheduled 2 people at the same time for the same service, and I was asked if I wanted to reschedule for later in the day or another. I said no, I won't be back. read more

The worst service I have ever seen . Point blankly staying in back room while customers waiting . I walked in 2 was there . One cut one head of hair then first one went in back room to never return then as Second Lady finished her haircut she. Went to back room door cracked standing talking First Lady . That is when I got up and left.would not Give this group my time little alone money.first haircut they did poor guy had to get up like a dog get his hair of his head. Bad bad read more

I've never had a problem with them. I go there because there reasonable prices and they are friendly to me and I leave satisfied with my hair cut. read more

Do not go here, I brought my son for a haircut before a big day for him. When I picked him up he walked out and we went right back in. When I pointed out the flaws in his haircut the lady said oh I see it. Then why did you let him leave like that. Then she proceeded to continue to destroy his haircut. I had him pull the Cape off and we rushed around salem trying g to find somewhere to have it fixed. Luckily the lady at Hollywood Nails is an artist and fixed his haircut. read more

I was definitely blessed when I stopped in the shop for a quick haircut. I am from out of town and desperately needed some help. Olivia listened to what I wanted and I got an amazing haircut. I got some tips from her on what product to use and bought that product. I am home and I really am enjoying this haircut. Exactly what I wanted. When we are back in town I will be back Olivia!! read more

Save yourself a bad experience and DO NOT GO HERE!!! My hair was broke in several places and the color was wrong. Said they would try and fix it but cancelled my appointment day before and said the BIG BOSS would not let them touch my hair. So they screw up and they offer you conditioner as a solution?? Called their # for customer service and receive a refund but when I called about getting my hair fixed dead silence! The manager completely ignored me when I was there and when I left in tears just sat on her rear talking to a customer. Ended up having to pay $100 to get it fixed!They should really look at how they treat their customers because I was there for over 2 years.#DONTGOTOSUPERCUTS!! read more

Not friendly at all. They don't even say hello when you walk in. It seem like people in there are being force to work. And the service was horrible I didn't get what I want it. If I were you I keep looking else where. read more

Would like to give negative number. Worst haircut ever. Overcharged me and once discovered next day they refused to correct problem. Said manager would call never did so went back and then waited another two days to be told my fault and not refunding my over charge. WORST CUSTOMER SERVICE EVER!!!!!!@ read more

I had just gotten out of the hospital after about a month in patient from surgery and went in for a quick easy high'n'tight hair cut and a easy shave. First off the staff was not very welcoming. Then the woman who did my hair cut had less personality than a rock. This woman couldn't even pull off a simple fade. And I just asked for her to run the electric razor over my face to get rid of my beard and she left patches I had to clean up when I got home. This was terrible. I could've done a better job with my eyes closed read more