STAY FAR AWAY FROM THIS DISASTER DEALERSHIP!!! Primarily the service department, from Sharry and…read moreeveryone at the front desk to Mike the service manager all the way to Mark Roberts the General Manager! Take a read and let me explain why I say this. I bought my 2024 Ford F-250 Lariat in for my 15,000 mile service to them on February 24th, 2025. I previously purchased the Ford ESP program for 7yrs, 100,000 miles, so 20 services done every 5,000 miles. At every 5,000 mile increment there is a list of items that are supposed to be serviced on the vehicle. On February 24th when I bought my truck in, Sharry at the front desk and others and then Mike, the service manager didn't even know what was all supposed to be completed on this service interval. Their computer SHOULD HAVE shown them, but I guess they were looking at the WRONG program. I EVEN TOLD THEM what was supposed to be done, but they simply didn't do it all and didn't complete the service. So I left that day with an incomplete 15,000 mile service. After going home, I pulled up exactly what was supposed to be completed online and made another appointment to go back in and have them COMPLETE the SAME 15,000 mile service. This new date they completed the service was on March 14th. When I went in on March 14th, I even showed them and provided them the exact details that they needed to do and who they needed to call, including the phone number and everything to make sure they got paid correctly and didn't charge me for a 2nd service. THEY FAILED TO DO THAT! And charged me for 2 services! This just shows that they have no idea of their job or what they're supposed to do in regards to Ford ESP's. And who am I? Just a dumb consumer I guess, so why listen to me... I just told them how to do their job twice and they didn't listen either time!! They also charged me for a set of wipers on February 24th that were supposed to be free with this service. After showing them this, they refunded me the fee on March 14th. Time goes by and it wasn't until August, I found out that their service department charged me for TWO separate services (of my 20 prepaid services) for the two different dates, which should have only been one service had they completed it the right way the first time. So I began calling Mike, the service manager to get this fixed. He had no idea how to fix it. I again provided a phone number to the Ford ESP program that he needed to call to have a "charge back" done to reimburse me for that 2nd charged service by mistake. I suppose Mike called them, but got nowhere. I called the Ford ESP myself several times and also got nowhere. That was a very frustrating process as well. So THREE (3) months go by of calling Mike at Ballentine Ford and also calling Ford ESP. I eventually got Mark Roberts, their GM involved, but to be frank, he was useless and never even returned calls as he said he would. I kept making calls to Ford ESP and FINALLY got through to a GREAT customer agent who raised it to her supervisor and fixed this reversal of the service for me on November 12th, THREE MONTHS later. "Funny" thing is, after I fixed the issue, I called Mike to tell him and I suppose he told Mark Roberts and then he had the audacity to call me on November 13th to tell me they got it all fixed for me!! HAHA what a joke! OVERALL, WHAT A HEADACHE this whole process was! From beginning to end, just for a 15,000 mile service! If I could give less than 0 stars I would! STAY AWAY from this place if you're smart. I see some other reviews saying that this place is "Great and only waited 15 minutes for their service". That must be only because the service was not done completely to standard by the book, not in 15 minutes! Sad, sad place this is...

My wife was looking for her first Lincoln and found one she liked for sale at Ballentine Ford. She…read moretraveled the 200 miles to Greenwood from Beaufort to visit our daughter who lives there and met with the salesman Brandon Page. She told me that it was the most pleasant and welcoming experience she had ever had at a car dealership. The salesman did everything he could to make sure she got the deal she wanted, which is a lot more than the dealerships in Beaufort were willing to do. Two days later had an oil change and she noticed a noise from the car after she got it back, so she returned to the dealership. The service department dropped everything they were doing and immediately took her car in to look at it. It took several hours to sort it out, and while she waited, they let her use a car to take our grandchildren to lunch. At the end of the day, they returned her car to her with everything fixed and even gave her complimentary bottle of interior cleaner! Brandon and your service crew are top notch! We will definitely be returning to your dealership when it comes time to purchase again!

Simply the best ...communication, work quality, honesty and service that truly goes above and…read morebeyond. Carter Collision is exemplary in every way!

This was the best experience ever with a body shop. I called on a recommendation and immediately…read morefelt like this was a down-to-earth guy that cared and throughout the process that feeling was maintained. He kept us up to date on the status and was very attentive to any questions we had. My car was ready in record time and it looks amazingly good with no trace of evidence from damage caused by a deer. I hope I never need this type of services again, but if I do there's no hesitation that this will be my choice. I highly recommend this business!

These guys were really nice. Our car was making weird noises when we changed speed and we were…read moreafraid it was the transmission. They looked at it and confirmed, but they didn't charge me since they don't fix transmissions. Instead, they referred me to a great place in Greenville that got me fixed back up in under a week. Love how honest Nichols is.

Terrible. Wanted to give NEGATIVE stars but that's not an option so I gave a 1 and it ain't even…read moreworth that. My car sat in their parking lot for almost a week and was not touched. I was told when I dropped it off it would be looked at the next day, or the next. They never got around to it nor called to inform me they were running behind. I mean it's Clinton, SC. It is not that busy. I'll go elsewhere that actually wants the business.

Greenwood Tire Service is an outstanding business…read more Had a road hazard caused blow-out & didn't want to have to buy a new tire because it wouldn't match the other tires. They were able to match the tire brand on my car with a used tire that was equal in tread depth to the other tires. They mounted and balanced the tire, checked to make sure it didn't leak and installed it on my sedan. Everything was done very professionally and the best part; they didn't charge an exorbitant price. With low profile tires, new tires are unbelievably expensive, Greenwood Tire has an inexpensive solution to your tire problem.

I was whistled at by employees the whole time I was getting my tire. The man who rang me up tried…read moreto short change me. Also they did not offer to mount the tire on the rim so I to take it elsewhere. I won't be going there again. It was an uncomfortable experience.

Yes I understand COVID and the concerns that go with it. Those concerns doesn't give a business…read moreowner the right to be an ass. Junkyards or salvage yards are notoriously busy on the phones. The shear number of items (broken down) at a yard is immense yet drastically different than any other yard. This makes calling to check availability the crux and cause of that need to be on a phone tirelessly. So on a Monday night I was doing some looking around on Car-Part.com. I do this a couple times a week to see if any yards within 50-75 miles may have gotten in a vehicle that I need parts off of. On this particular Monday, I notice that Pollards Salvage Yard in Greenwood SC had a car that they didn't have the previous week. They had a motor that I was very interested in. I did a bit more research and found other parts for the same car. This lead me to believe that the car was still intact. And the engine was probably still in the car. All of this I researched online in an effort not to add to the burden that is the phone bank of a salvage yard. Tuesday Morning I decide to go ahead and drive the 45 miles or so to Pollards. I did not call Gary at all. The engine I wanted is pretty popular, so I just headed there. I knew that there was no way I was coming home with the engine that day if my research was correct and it was still in the car. I had two goals that morning. 1. To confirm that the motor was in fact made the same year as the car(this single year had different heads on the motor). It is not uncommon to find a correct year car with a motor that came from a different year. 2. If all looked correct with the engine, I had ample cash to pay for it and thus keep it from being sold to another person. I arrive at Pollards and there is a sign on a closed gate that states something like "due to COVID you must phone the pollards office, tell them what you want, and they will bring it to the gate. Gary and Pollards decided that is how they were going to do business in the COVID-age, and I had no problem with the way they decide to conduct THEIR BUSINESS. Remember my two goals? Well there was no reason to suspect that even under their version of doing COVID business, I couldn't accomplish my two goals, so on my cell, I called. Exactly like I expected, Gary answered. He did so with a tone and cadence that made it clear he was already up to his eyeballs on the phone LINES. I tried to match that cadence by dispensing with any polite statements such as "how are you." I went straight to it. Told him that I knew he had a new car the year I wanted an engine from. That I would like to just peak at it and confirm the year of the engine, and if all was good, I'd pay for it or leave a deposit. He first words were that the engine was in the car, and it would be two days after I paid for it until I could get it. Fine, I responded, but before I pay that amount I would like to just peak at the 20+ year old car and confirm the pedigree and the year of the engine. He said the car is immaculate except where it was hit. I took that as his belief that the car had the original motor. Sound good but can I just look at the car, because if engine is any other year it's not worth half of that. That's when he repeated that the car was immaculate and said, I have to go and hung up on me. Mind you the entire conversation was well less than a minute but probably around 30 seconds. Picture this if you are still reading. This is a salvage yard, with the emphasis on Yard. It is a rather substantial place that I could not begin to guess how many acres are on his platt. Social distancing would be no problem. There is probably five acre as to every employee, and I did not need an employee. After that 30 second conversation and dealing with the sheer superiority above all others that King Gary lives by, I didn't call back, I didn't decide to email him. I've done business with Gary since he bought the place two handful of years ago. I've dealt with his pompous and frankly arrogant attitude each time. However this time the arrogance, mixed with the COVID mixed with his 30 second dismissal of me and the 1500 dollars I had in my pocket, and I simply decided that if Gary was giving away Mercedes Gullwings, I would not ever again darken his door. He does not deserve any of my money, nor does he deserve that of anyone else that I've seen him deal with. Gary thanks for the parts in the past, but you need not stress over me, because we have seen the last of one another. Perhaps you should take a vacation and get your attitude back to where your arrogance is tolerable to the people who only deal with it because they need something. Good luck.

I strongly recommend Pollards Auto Salvage they went above and beyond to ensure that I was fully…read moresatisfied they have great prices and the staff are very friendly and helpful they were also able to give recommendations for further assistance thanks y'all for everything and I will be sure to bring future business to your place of business

This review should allow zero star ratings, that being said DON'T do business here. First I was…read morelied to about finance options, stating I did not qualify for the special offered but later found out from a neighboring dealership that I did. So now paying finance charges I shouldn't have had to. Then after not receiving my tag for 3 weeks I contacted the dealership and they stated it was still there on the desk and was going to be overnighted and taken care of immediately before my temporary tag expired. Once my temporary tag was expired I tried to email and call the dealership several times always being told the people I needed to speak with were not able to speak with me, including the general manager and they would not respond to my messages or emails. I then had to contact the corporate office to complain. They called the dealership which lied about when they sent in my tag information. Once the complaint was filed then the dealership wanted to get my tag paperwork handled but now that it was a week past the due date the tag office requires a late fee from them which they can't seem to obtain. Now I'm paying for a vehicle with an expired temporary tag sitting in my driveway......again find another dealership

I just bought a new Ford Escape from this dealership & I was very impressed! I didn't feel rushed…read moreor pressured, the sales rep was friendly, helpful, and very patient with me! They worked hard to get me a great deal and I will definitely do business with them in the future! Great place to buy a vehicle!

Awesome experience! I had all new speakers put in my challenger and it sounds 100x better! He even…read morepopped a couple tweeters in. Sounds and looks awesome! I will definitely be back.

Despite short notice, Mr. Gilchrist took great care of me and repaired a problem with the…read morecrossovers for some speakers on my bike. I also wanted to upgrade my speakers, but he noticed the way my speakers had been wired up and corrected the issue to give my system a better output instead of taking advantage of me and up charging me for services that weren't needed. I would recommend Pro Audio & More for anyone needing audio services for their bikes or vehicles. JC Strong

Quality crew and service! David Rosa give clear quotes on the service you vehicle needs. The…read morepricing is more than fair. The job is done quickly and you're back on the road again. I wouldn't even consider using someone other than Lakelands Tire & Auto. Extremely impressed and satisfied customer.

I have used them ever since I moved to Greenwood to service my Hyundai and have always been happy…read morewith the excellent service.