I asked him to send out a plumber due to the damage to the pipes. He agreed, only two get…read moreclarification that his team actually was responsible due to what the plumber found And was strictly told to report back to him and not me, from what I have already told him happened. The plumber discovered that there was in fact, debris, loose installation, wood chips, nails, drywall, and particles of other materials that were torn out from the demolition of the mold remediation project. The plumber left telling me that the lines needed to be jetted and that he would talk to Caleb about the follow up during that time. I asked Caleb to send me the report after spending hours of flushing, the sewer line out with my water ,which height my water bill $200 more than average.. I also had to call some heating and cooling assistance to do a vent cleaning which cost me over $1,800 along with all of the miscellaneous personal property that was flooded in the basement cost over $2000 which included yard tools, lawnmower, dining room table and chairs two twin size metal beds, a line, leaf blower, electrical weed, whacker and other miscellaneous tools. Caleb never sent the information about the follow up or evidence from the plumber and did not go forward with completely clearing out the debris his team had carelessly forced down into my sewer pipes. Caleb is very deceptive and his team has absolutely bad customer service . Caleb did not want to follow through with resolving the issue. His company has created Thousands of dollars of damage-during that period of them doing that tear out. They also ran off with my ladder and I had to complain to get it back which was It was a thief. Caleb completely ghosted me after I called him back after my basement flooded again almost a year later after a heavy storm. I was requesting the report from the original plumbers inspection, which I discovered that Caleb and the plumber had discussed father jetting of the sewer pipes to get all of the debris out, but Caleb did not go forward with the work, not taking responsibility for what his workers did and cost me detrimental property damage a year later . Caleb is very untrustworthy and does not keep his word after his workers causing damage to your property. He rather you take him to court after trying to resolve the issue with him He ultimately did not resolve anything. He chose to ignore the damage they created for me . His company has forced me to endure Financial hardship and had not continue to be a professional to simply resolve the original issue his company created.

I had just bought my first home and found out that my attic was filled with mold, old wet…read moreinsulation and material from prior work that was done on the roof. I was dishearten but Healthy Holmes; specially Caleb, Payton and Harley went well and beyond to make this house safe. Not only did they remedy the mold, but they remove the old debris so I can later install insulation. I am truly grateful for the work they've done and is confident they will continue to do amazing work for others!

It's been 5 yrs since our fire and Paul Davis has not finished. 17 months in a hotel after they…read morepromised 8 months to be done. When we moved back in we were told we should be happy we are back in our house. Then bullied to give them another check They lost items of ours including my great grandmothers plant stand that I specifically said to be very careful. They broke one of the Mable pieces on it before they even left our house. They have to repaint because the job that was done was horrible. We had to call in our insurance rep to get them to do that. Which is not done yet. My husband was the one that actually had to keep them in tow Most communication we have to initiate. Promise to be here and not show up. Items not ours delivered here. I would not recommend them at all could continue telling problems but so tired of dealing with them

We received no call back regarding a situation of sugary syrup dripping down our kitchen register…read more I don't know why they didn't return our call.

Great, professional service. Explained thoroughly process. Showed me what they found. Actually…read morepraised me for my work trying to rip out dry wall on own. I am so happy they came and got the job done. Cleaned whole area where had to rip into the wall. I recommend them to anyone.

From the owner: SERVPRO of Bloomington/Gibson City/S. McLean County has been proudly serving central Illinois since…read more1975. We are locally owned and for over 40 years we have been a reliable local leader in the restoration and cleaning industry. Our highly trained staff understands the stress and worry that comes with fire, water and mold damage and the disruption it causes your life and home or business. We are perfectly positioned and equipped with the training, equipment, and experience to complete all of your restoration or cleaning projects in a timely and professional manner. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." Our staff regularly attends SERVPRO's corporate training facility for IICRC-industry certification to better serve all of central Illinois.

Mark and his team took great care of us! I am grateful my neighbor recommended him. He was very…read moreopen, honest, and helpful throughout.

From the owner: We provide fast response and rapid remediation of your loss. No matter how large or small the job,…read moreyou will get 100% attention to your needs. Professional and honest communication with you about your situation at all times.

Chem Dry always does an excellent job. The carpet looks like new. Friendly people. Show up on time…read moreand are efficient. Good value for the money. Since it was raining I appreciated the drop cloths they put down. I've been a customer for years and plan to be in the future.

I had Chem-Dry come out to clean a 30+ year old sectional and loveseat. When scheduling the…read moreappointment, Deb was very helpful with identifying the upholstery material and identifying the cleaning options that would work best. On the day of the cleaning, Todd was on time and very professional. He thoroughly examined the furniture, explained the cleaning process, and verified the quote. Half way through the cleaning, he showed me what had been cleaned and how they were able to lift the stain. I was very happy with the quality of work, friendliness of staff, and price point. I would confidently let Chem-Dry back into my home for another cleaning.

I've worked with owner Jordan in a couple of projects now, and I wouldn't want to call anyone else…read more Patrick and Anthony were great, taking away about 3 dumpsters of ceiling & drywall, and I can't even tell they were here the place is so clean. They made a basement demolition a Lot less scary than it sounds.

They saved us! 3 inches of water in entire apartment - 1800 water damage was there in 25 minutes…read morefrom call to help! They were quick, calm , professional. The follow up care was amazing. The staff are hardworking and honest - easy to work with. You'll be in good hands with this company!!

Just WOW! We normally use a higher priced competitor, but went with Pace Pro this time to clean a…read morefew high traffic rooms that had very old and heavy pet stains. The carpets look like NEW after Pace Pro! They got every stain out, were courteous and polite, moved heavy furniture around (then back), and the customer service support from Cassandra in the office was phenomenal! I can't recommend this company highly enough, and they are our new GO TO carpet cleaners from now on. They also have amazing coupons on their website.

PacePro is fantastic! Definitely professionals. They have cleaned our very old carpet 2x now and we…read morehave been extremely pleased both times. They even got rid of cat odors! They are a family- run business, experienced, knowledgeable, show up when they say they will, trustworthy. They explain what their process is and what your price options are very clearly. They are price competitive.