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    SERVPRO of Bloomington / Pontiac

    5.0 (1 review)
    Open Open 24 hours

    Services - SERVPRO of Bloomington / Pontiac

    Damage restoration

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    11 years ago

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    Healthy Homes

    Healthy Homes

    4.5
    (8 reviews)

    I had just bought my first home and found out that my attic was filled with mold, old wet…read moreinsulation and material from prior work that was done on the roof. I was dishearten but Healthy Holmes; specially Caleb, Payton and Harley went well and beyond to make this house safe. Not only did they remedy the mold, but they remove the old debris so I can later install insulation. I am truly grateful for the work they've done and is confident they will continue to do amazing work for others!

    I asked him to send out a plumber due to the damage to the pipes. He agreed, only two get…read moreclarification that his team actually was responsible due to what the plumber found And was strictly told to report back to him and not me, from what I have already told him happened. The plumber discovered that there was in fact, debris, loose installation, wood chips, nails, drywall, and particles of other materials that were torn out from the demolition of the mold remediation project. The plumber left telling me that the lines needed to be jetted and that he would talk to Caleb about the follow up during that time. I asked Caleb to send me the report after spending hours of flushing, the sewer line out with my water ,which height my water bill $200 more than average.. I also had to call some heating and cooling assistance to do a vent cleaning which cost me over $1,800 along with all of the miscellaneous personal property that was flooded in the basement cost over $2000 which included yard tools, lawnmower, dining room table and chairs two twin size metal beds, a line, leaf blower, electrical weed, whacker and other miscellaneous tools. Caleb never sent the information about the follow up or evidence from the plumber and did not go forward with completely clearing out the debris his team had carelessly forced down into my sewer pipes. Caleb is very deceptive and his team has absolutely bad customer service . Caleb did not want to follow through with resolving the issue. His company has created Thousands of dollars of damage-during that period of them doing that tear out. They also ran off with my ladder and I had to complain to get it back which was It was a thief. Caleb completely ghosted me after I called him back after my basement flooded again almost a year later after a heavy storm. I was requesting the report from the original plumbers inspection, which I discovered that Caleb and the plumber had discussed father jetting of the sewer pipes to get all of the debris out, but Caleb did not go forward with the work, not taking responsibility for what his workers did and cost me detrimental property damage a year later . Caleb is very untrustworthy and does not keep his word after his workers causing damage to your property. He rather you take him to court after trying to resolve the issue with him He ultimately did not resolve anything. He chose to ignore the damage they created for me . His company has forced me to endure Financial hardship and had not continue to be a professional to simply resolve the original issue his company created.

    Chem-Dry Of Central Illinois

    Chem-Dry Of Central Illinois

    5.0
    (1 review)

    I had Chem-Dry come out to clean a 30+ year old sectional and loveseat. When scheduling the…read moreappointment, Deb was very helpful with identifying the upholstery material and identifying the cleaning options that would work best. On the day of the cleaning, Todd was on time and very professional. He thoroughly examined the furniture, explained the cleaning process, and verified the quote. Half way through the cleaning, he showed me what had been cleaned and how they were able to lift the stain. I was very happy with the quality of work, friendliness of staff, and price point. I would confidently let Chem-Dry back into my home for another cleaning.

    From the owner: In 1999, we began proudly serving our community superior Carpet and Upholstery Cleaning services…read more 20 years later, not only are we are still proudly offering you the same great services but they're better than ever. We also offer more for your home, like Tile, Stone & Grout Cleaning and even Water Damage Restoration. Have your carpets and upholstery spot cleaned first with our Special Stain Removal service, it's so effective that our motto is: "If we can't get it out. No one can.". For our pet owners out there, get any pet accidents erased with our Pet Urine Removal Treatment. We remove 89% of airborne bacteria and 98% of allergens, dust mites and grime from your home. Give us a call today to experience the Chem-Dry of Central Illinois difference, we truly clean with your health in mind. (309) 661-9830

    ServiceMaster KRS - Bloomington

    ServiceMaster KRS - Bloomington

    1.0
    (1 review)

    About 3 years ago we had water damage in the attic. These guys came, inspected, fixed the issue and…read moredid all the insurance stuff. I was thankful. About 3 years later the issue returned. A trusted roofer friend of mine came to inspect and told me what the issue was. The issue was EXACTLY what they supposedly fixed. ServiceMasters sent some people to check and brought "their own expert" who said it wasn't their fault. And told me it would costs a lot to fix the issue again. We compromised to where they were going to fix some of the issues because of "good customer service." Getting ahold of them is a nightmare. Never returning texts, never returning calls. Finally after many many phone calls (nearly 4 months worth) we finally got in contact, they agreed to come out and help. Then no-call no-showed at time of appointment. They have won and I have given up. Will find a new solution. These folks cared a lot about me until they checks were in their hands. Then lost all interest. With all the options available in town, I'd be careful using these guys.

    From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.

    SERVPRO of Bloomington / Pontiac - damagerestoration - Updated August 2026

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