I highly recommend Superior Glass Block & Egress! Logan and Victor do great work, have excellent customer service and great pricing. We are so happy with our new windows! read more

Superior Glass Block & More - Windows Installation Near Me - Canton, Michigan

I needed a very large shower glass block window replaced in my shower. Searching on Google., there are not many companies that deal with glass block. I found Superior Glass Block & More and called. They were WONDERFUL! My calls were always answered quickly, promises they made were kept, and the install went better than I had hoped for. They do great work and they clean up after the job was over! I could not be happier with the finished window. It looks beautiful! It was a difficult install with tile and trim inside and out but Superior handled it like the experts they are. Thank you to the team at Superior Glass Block for making my shower look amazing once again! read more

Superior Glass has done work on my house twice now. They installed two glass block windows in the basement and replaced an old basement window from the 40s with a full egress window. The egress window was in a really tight location and had drainage issues that added complexity to the job. I was very impressed with the team from the initial conversations to the additional consultation needed to confirm an egress was possible to the full completion of the job. They completed the work as they had outlined, on time, and left the property in great shape. The windows and the egress look great. I would highly recommend them. read more

Superior Glass Block came out to a rental property I own that I was fixing up to get prepared for tenants. The basement windows were in sad shape. Their installation specialists, Garrett and Victor were on time and very professional. They got right to work and installed block windows that look great. They even put a middle vent in one of them for me that they custom cut to size. Superior's prices were more than fair. I would definitely recommend them and plan on calling them for any window work I ever need. I was treated great by their people on the phone when I first called. They are family-owned and made things easy for me during the whole process. Everyone there - Kurt, Kate, Amy, and the installers, Victor and Garrett were absolutely top-notch. read more

The men who did our 4 glass block basement windows were Victor and Garrett. They were on time, pleasant and knowledgably corrected the problem areas in our home. The price was right and job was completed in a timely fashion. I would recommend them to people considering having this type of work done. I will anticipate having them do more work at our home in the future. read more

Superior Glass Block was great. We had 6 vented glass block windows installed in our basement. They were able to quote me right over the phone. I live close by so we only waited about a month for installation. Took about 3 hours with a crew of three. They did a great job and cleaned up after themselves. Highly recommended. read more

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These guys are the best. They are polite and friendly. They arrived on time and finished timely. They cleaned everything up and checked with me that I was happy with the grading. Most importantly the work is beautiful. I love my new egress window. read more

Unbelievable They called me out of no where! I get a call at 9 am one day from this company saying that i have an appointment With them to check out my basement glass. They some how have my first name and phone number I dont know why or how they got my info But i couldn't really understand why they called becuase it was kind of early and i did'nt have to get up for another 45 mins ive never spoken to them in my life When i had time to call back , i called around to see if anyone told them to call me And no body did.... I called them back to tell them to put me on a do not call list or something And she started to get an attitude with me and getting all up tight about me asking to be placed on a do not call list And says i have to figure out how they got my number myself Not a big deal until she started showing me major attitude Ive never been a customer to this company, nor have i dealt with anyone except the receptionist who was in charge of the phones that day Ive never seen their work And i never would like to after what happened today Its funny because its like they called me looking for a bad review read more

I've had Kurt and his guys out a couple of times and I think they're great. They first put in an egress window, digging out two window wells and installing one window and new wells. They did a nice job with a minimum of disruption to the rest of the lawn and basement. I absolutely love the window they put in and hope to eventually have another installed. Today, they put in two glass block windows with vents. It's a huge improvement to what I had in there before and they were in and out rather quickly. It helps when the guys you hire know what they're doing and do it well. I have a few more things I want done and it's a sure bet I'll have these guys out to do them. Their prices are very reasonable, their work is good and besides, Kurt's a hoot. read more

Similar experience to Bill B from 2014 Yelp review. Appointment was scheduled 5 months ahead; I was requested to send pictures of the current windows in Email, which I did. (Two windows are fully or partially under a deck, so those were photos from inside the house.) Important to the story : in those 5 months leading to the appointment, NO ONE came to the house to look at the windows, or called me to ask for more information, or provide a copy of the contract, etc. Forward 5 months: It's now 24 hours before the scheduled appointment, and there's been no call to me to verify day and time, no contract, no indication of any prep needed on my part at the house. So I Email the company with these questions. In Email, I get the time they're coming, copy of invoice (front, not back with terms of warranty), and my only prep needs to be access of arms length around the windows. It took 3 Email exchanges to simply get all of the answers. Bad sign. The team of 3 shows up to start the job and immediately says there are issues. Two of the Windows are framed inside by paneling and molding, and they say are going to have to damage some of it to get the windows in. What? Since when? No one told me this prior. I started putting options on the table. Can't get the glass block in from the outside? Nope still have to wreck the paneling. I call the office and then the whole tone at the worksite changes - oh yeah, they can do it and will be able to get the frame out without damaging now (although I will say person at the office said they would call me back after they talked to the crew and they did not). Jeez. Then I hear the inside install on a window under the deck can't be put in all the way. Ok, why not? Well ma'am that plastic on the deck side is in the way. well buddy it's a $2 piece of plastic trellis - so cut it and I have another in the garage to replace it if I need to. Again, show some problem solving skills to come up with or even suggest options, or even just ask me if you can cut the plastic to do the install right. it's all no - no have to wreck the paneling, no can't install right since there's plastic in the way. Argh. Then, well I won't be able to trowel here I can't get at this window by the paneling. I will have to trowel with my finger. What? I go to my storage room, grab a step stool, take in to the window, stand on it - hey look buddy, I can get at all the corners of this window, so if I can get at it, then you can trowel it. There was a kind of "pat the little lady on the head" kind of tone to it from one crew member. Well ma'am, yknow 90% of installers don't trowel their installs but I always do mine. listen bud I'm not a dufus - I've had this project done 4 times at different homes and its troweled every time. And I'm the one proposing options on all of your seemingly insurmountable issues. Again this is important later in the story. Then it's look out for shards of glass on stuff after we leave . No pick your scraps up. He was brushing glass off a box onto the floor behind the box. Dude, look, you can pick a box up and move it - presto! And then sweep the floor back there. I picked the box up and moved it. Again, just ask if you can move the box to clean up, or ask ahead of time to move it before you start. Simple problem solving. OK they're done - time for the walkaround. Remember Mr 90% of companies don't trowel but I trowel everything? His window half under the deck was not only not troweled, it was not even filled with concrete around the perimeter outside! Nice job buddy. His crew member finished the job. On the plus, the windows look nice. And The one guy who seemed to be the crew lead was the most responsible - worked the hardest on the job, assured me it would be right, handled the walkaround and payment, shook my hand at the end. The third guy seemed only there to be outside, mix concrete, and be on his cell phone - maybe he felt he had to watch the truck. Mr Trowel should get himself a job somewhere else or go to school to learn problem solving and customer service. Product: 4 stars. Install: 1 star. Customer service: 1 star. read more

This outfit is efficient, cheap, and thorough. Extremely happy with every aspect of this transaction from the initial call to the review of the completed work. read more

I recently had 3 glass block windows with vents installed last week. Both the sales staff on the phone and the installers were very helpful. The job was completed quickly and the quality of work is good. I would definitely recommend the company and will use them again when I decide to install an egress window. read more

This company is the SINGLE most accommodating and professional company i have ever worked with. We were doing many remodeling projects this winter and had Kurt and the team at superior put in our egress system and glass block windows. These people know their stuff. The job was precise, completed in one day, they pulled permits, they did EVERYTHING! Honestly, I cant hardly believe anyone else gets any business with them around. read more

Very accommodating. Straightforward, professional, clean, and smelled fine (big concern for me, and the competitor I had come to price smelled like an ashtray). Very happy. Easy egress job. In and out in about 3 hours (I already had a window and well there, they just replaced the window). read more

So our good experience has turned bad. During installation the crew broke one of our irrigation lines. When I approached them about the damage they did, they pointed me to their policy of not being responsible for any damage they do to irrigation lines. Since that time we've now had about $500 of additional cost fixing or irrigation system due to that damage. This company does great installing windows, but has bad policies relating to damage that they do. read more

When we started to remodel our basement, we knew we wanted egress windows to add to the safety, appeal, and of course, resale value of our home! I was considering doing the egress window myself, as I have worked for my father on many of his carpentry jobs. After speaking to him abou the depth of the job, I decided to start looking for a contractor. What really drew is to Superior was the fact that their website displayed package prices, (allowing us to manage our budget before we even started), with links to the manufacturers specs for the window wells, etc...I had to call others for this kind of info, which isnt normally an issue, but no other company had anywhere near the freindly and helpful staff of Superior. The owner Kurt is very knowledgable, and I knew right after speaking with him at the estimate that Superior was the right choice. My father has been a contractor for over 30 years in Grand Rapids, and I know that talking freely about experience and other customers is a sure sign of credibility. Kurt and crew installed the window on the coldest day of the year (10 degrees for a high!) and acted like it was 75 degree and sunny. Kurt's daughter Kate was super friendly and worked with our schedule 100%. When we got our estimate, I asked about the one remaining non-glass block small basement window, and they threw in the glass block on that one, no charge. The install is beautiful. They use a masonry system, securing the window to the foundation wall directly with mortar, elimiating the need to cut a larger hole in the foundation for a wood frame (which might rot over time), and keeping the window as the focus of the whole thing. They made sure we were in on the whole process too, showing us how high the window well would sit, and adjusting the install to fit our preference for how high it sat in the ground. That's customer oriented service. Oh yeah, and they were the best price we could find. Bonus! Now we have beautiful natural light filling the basement, and we can have another bedroom downstairs, thats what I call it now, because it definitely does not feel like a basement anymore! read more

Three week ago they installed the Egress window at my home. When they start working the very first thing they did, their owner Kurt broke the pipe for my sprinkler system. He didn't realize that how to protect the system. They just want to finish their job regardless how the other surrounding items are effecting, After completing his job he said to me "don't worry ". One of mine friend will fix this but he will charge $150.0 to you. What is this why I pay extra money in the staring Kurt said to me that they will take care of all this kind of problem. I am not happy with his job not at all read more

Had glass blocks installed this morning in Farmington Hills. We were very impressed with the professionalism of the young men. They did a "SUPERIOR" installation and kept the job very clean. Thank you! read more

I had five basement windows replaced with glass bricks. In the company's favor is that ordering their pre-assembled blocks of bricks for standard-sized windows is cheaper than paying someone to mortar them in one brick at a time. And from talking to several people I got the idea that glass bricks are preferable to other options. Be advised that you may have to request the work several months in advance; I did. There were some major negatives. It turned out to be an all-day affair, because they forgot to bring out the fifth window replacement. One crew member came back late that afternoon to put in the last window. That fifth replacement wasn't done with adequate finesse. A large hunk of concrete was ripped out of the foundation; an attempt was made to patch up the resulting hole. There was extensive damage to the wooden paneling under the window from ripping out the tape that held the previous window covers. Not only were large strips ripped off of the veneer on several of them, but one panel was itself ripped out of its backing. Repairing this will be a pain or impossible. I didn't catch it right away because most of the damage was hidden behind bookshelves. Neither problem occurred with the other four windows. When I spend $550 upgrading my windows, I expect it to increase, not decrease, the value of my home. For this fifth window in particular but for all of them, the cleaning up outside the house was adequate but inside there was a great deal of spilled concrete and cement, from one-inch sized chunks down to dust, left on the window sills, book shelves, rugs and floor. I was told that they used to have a vacuum, but "somebody stole it." The company could, of course, come with sheets to cover the work areas, and other clean-up equipment and practices adequate to the task, but this might increase the cost because of the added effort. I of course can't say about that. Both the owner himself and the telephone message confirming the installation stated that it would begin at 9 AM on Monday morning. When the crew finally arrived at 10:20, I was informed that "9 AM" means "any time between 9 and 11." I suggested that they instruct the owner to stop giving out false information. As the first job in a stack they were already behind on, the crew chief complained a bit about the poured concrete foundation he would have to deal with and not liking such surprises on houses he hasn't seen. There's a simple cure for that: the company could request this information up front. If nonetheless you do use this company, I recommend that you at least sign up to have the work done on some day other than Monday. read more

As a contractor I'm always in need or a reliable source for pre assembled windows. Called chuck at superior glass block within the week my window was ready to pick up and exactly the size I needed. read more

Last year I had a broken small window in the basement so I decided to replace with glass block as well as replace a garage window with it for safety concerns and because I like the way it looked. It took about 10 days to have them come out and have it custom made and install. The service was great and I was very happy wih the pricing, a good company to use. read more