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    Superior Grounds Keeping

    5.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Superior Grounds Keeping

    Gardening

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    11 years ago

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    11 years ago

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    Native Gardeners

    Native Gardeners

    3.0
    (10 reviews)

    I received my order of 8 Horse Herb plants and was very disappointed in what I received. What I…read morepurchased looks nothing like what I received. Two of the plants were totally out of their plastic pots when box and bag were opened. I placed them back into their pots. Most of the plants are very wilted looking and a couple already have half their leaves turning black from dying. The condition of these plants caused by the form of packaging and shipping method used is not appropriate for the product. The charge of $93 is not worth what was shipped to me and the condition that are in. Plants were planted in hopes they will live and grow into what I thought I had purchased. Again, very disappointed in product sent to me and damaged condition they were in. $93 for dying plants. What I purchased https://nativegardeners.com/products/horseherb?_pos=1&_psq=Horse&_psid=bac8d28dd&_ss=e&_v=1.0

    Buyer beware. Native Gardeners sold me multiple separate, tiny trees crammed together in 5-gallon…read morepots and represented them as single, multi-trunked trees. This happened twice--once with a Texas Mountain Laurel and once with a Texas Kidneywood. When confronted, they hid behind the botanical excuse that these are multi-trunked species. To be clear, what they actually sent me were entirely separate individual plants with independent root systems tangled together. Over time, independent root systems crammed into a tight space are guaranteed to compress, compete, and strangle each other out. Even if this is disputed, the site clearly represented the product as a single plant. I called them the day after the first order arrived, (the day the second arrived), to report the issue and was promised a callback. While waiting, I gently teased the root balls apart and carefully potted the separate seedlings individually to try and save them. The callback never came. The Mountain Laurels eventually died from the stress of being repotted. When I followed up, customer service told me they didn't believe me, blamed me for separating the tangled root balls, and refused a refund because I didn't provide pictures within 24 hours of arrival. I did eventually find that policy buried deep in their website, but I don't remember seeing it on the papers in the box as they represented it to be, (I actually dug a card out of the trash), and here's the kicker: they never mentioned that on my initial phone call. You'd think that would be important. (Unless they were waiting for their own ridiculously short recourse period to expire.) If there's a problem and you didn't photograph it within 24 hours: You're lying; no there wasn't. The individual I talked to essentially dared me to write a bad review. Personally, I hate seeing people act like they are unaccountable once they have your money. It might be a decent place to get native plants, and your experience might be very different as long as nothing goes wrong, but IMO, they don't deserve your business, and you can do much better. For instance, try EcoBlossom (ecoblossom.com). They are local, sell amazing natives, and as far as I know, aren't arrogant enough to think they can shaft the odd customer now and then. Best of luck if you do though; definitely "bring receipts". May the odds be ever in your favor.

    Grow Wild Greenery

    Grow Wild Greenery

    4.6
    (10 reviews)

    This is a note regarding my experience with the owner of the location when she sent a private…read moremessage and invited us to come back in spring when their inventory is larger as well as to request that I remove a photo that I had placed on the original review. The photo wasn't of anything bad or wrong, it was not misleading or a misrepresentation, it was a legitimate photo of the outside area of the location that she says is shared with a landscaping company, tho what landscape company I do not know. The reasoning stated to me was that the landscaping company didn't want the photo of their area published. The photo was of the locations surroundings just as any Google maps search would provide, so it's not anything that can't be seen anyway. It showed their "shared space" which being "shared" still makes it part of this businesses space which serves as sort of a parking area. The rating on this review is based on the point of contact by the owner to manipulate the initial review by requesting removal of a photo that is a true representation of what is surrounding the business, part of their "shared space", this removes what is also a visual to allow others to find this out of the way place that is not on any main road. I don't feel it is appropriate for a business to private message a Yelp member for the sole purpose of manipulating what is on the review.

    The man who helped me gave me some good information and guided me to some good plants and good…read moredeals.

    Superior Grounds Keeping - landscaping - Updated August 2026

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