These people are horrible. They are in a SERVICE industry and act as if they are doing you a favor…read moreto let them to clean your pool. It's insane. I signed a contract wanting good service and he actually said to me " if you want to go somewhere else that's fine" insane disregard of customer service. Called another pool service and they were lovely and very responsive. Don't use this company. Too fat and happy.

Poor customer service. Called and was told a product was in stock and that they physically had the…read moreitem and the Item was put on hold. Drove over and was told we thought we had it, but we don't. Was then told a sub par product was the 'same thing' even though it was $300 cheaper and clearly not the same thing. Asked them why they told me they had it in stock and the manager said "I don't know what you want me to do about it." Embarrassing customer service abilities of the team. Also, please put prices on your products. Was also looking for a Traeger grill but most didn't have pricing.

My pool was green. Threw $1,000 worth of chemicals in my pool that Leslie's computerized analyzer…read morerecommended. Nothing changed, my pool was still green. Every time I had the water tested and it recommended a chemical I needed, they would run to the shelf and grab the chemical without asking me if I already had the chemical. I even tried their home analyzer. Once I figured out how to use it, it seemed to do a good job of analyzing. The problem with Leslie's is that they only treat the current issue, they don't give ways to maintain a pool. They also don't look at other things that might be causing the problem, such as a filter that needs it's sand to be changed. They only want to throw chemicals at the problem. I also find their chemicals higher priced than other stores.

Went to the store at 5pm on Monday, 10/14. Walked in and was the only customer I n the store. The…read moreemployee working the counter was annoyed that someone came in. Told her I had water to be tested. She let out a big sigh and her body language let me know that she did not want to be there. I decided to take my business elsewhere. We all have bad days, but I think this Team Member should find a job where she does not have to deal with people.

We drove in from about an hour and a half because we heard they had lots of options and we found…read morethat to the case! Fred helped us in the store and he was very nice and knowledgeable. Spoke to Joey over the phone before our visit and she had one of the owners promptly email me information on the tubs we discussed. Lots of tub options and more! Prices are fair and there are lots of in stock options but they are happy to special order as well.

My father needed a better way to get in and out of the shower, his old bathtub was not working for…read morehim. He had trouble getting out of it. I decided to look into a walk-in tub with several companies and found that the prices were through the roof. I drove up to Luters and found what we needed for a third of the cost. A contractor put it in for me and it was still less than half the cost. The Luter's owner was so helpful with suggestions about how to choose the proper product. My dad, being over six feet, needed an extra-large, heavy-duty seat. Mr. Luter told me how to have the valve located near the seat for ease of control. We ultimately bought a low lip, step-in shower. Dad loved it and told everybody about it. Dad did not live long afterwards. The last thing that I did was help him take a shower with dignity and comfort. Thank you.

The guy answered the phone like a pro and was busy but took my number and called me right back. I…read moredon't care if they have the best price or the product in stock or not they know how to treat a customer.

From the owner: Leslie's is your trusted neighborhood pool store in Slidell, Louisiana and a go-to destination for…read moreall things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way -- in-store, online with easy in-store returns, or through the Leslie's app. And don't forget to join the Leslie's Pool Perks Rewards program for special offers and savings every time you shop.

David Billiot is the manager at this Houma location. He's offered me expert advice at no charge…read morerepeatedly. David is extremely knowledgeable and professional in every way!! I expected to drop at least 100.00 today on chemicals, and per his advice I spent nothing but I cost him his time to educate me!!! I will be back and overspend going forward to deal with David alone!!! He's truly a customer first advocate and honest unbelievable person to deal with!!!! Five stars are not enough to express how awesome it was to do business with David and Leslies Pool in Houma, LA!!!! Sincerely, Owen

From the owner: Leslie's is your trusted neighborhood pool store in Houma, Louisiana and a go-to destination for…read moreall things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way -- in-store, online with easy in-store returns, or through the Leslie's app. And don't forget to join the Leslie's Pool Perks Rewards program for special offers and savings every time you shop.

Excellent!! Beautiful service always and always great…read moreservice. Yelp has you down for the incorrect closing time!!!! Thanks, Elizabeth

Jeff and his crew are the chick fil a of pool places. They are professional and friendly…read more Knowledgeable problem solvers. I appreciate them.

I am new to owning a pool and they have been very helpful with testing water for me and helping me…read moreto balance the water. They are very informed about the products.

From the owner: Here at Cart n Swim LLC, we provide in store water testing with detailed instructions on how to…read moremaintain your swimming pool and chemicals for purchase, along with pool and golf cart parts. We also provide pool maintenance and repairs.

used to be good a couple years ago. my mother went in to get some chemicals and some lazy idiot…read moreworking there resented having to help her get the chemicals and grudgingly helped her load four FORTY POUND bags of salt into her car. She's 75 and has had a hip replacement. This guy expected her to not only carry everything to her car but also gather $350 worth of chemicals from around the store when she has no idea where things are kept. Watch it pal next time you'll be talking to me! Complete trash.

What terrible customer service. James Gill, the employee at the counter, was incredibly rude to my…read morechild and I. He had a terrible attitude and was completely unhelpful. I will literally never go to this store again. If you need help go elsewhere as this guy's bedside manner was the worst. Also, who upsets 6 year olds on their birthday? We won't be back.

I needed a few parts for my very old Big Green Egg. When I went to the Outdoor Living Center to…read morebuy a kit to get the few replacement parts needed to make my egg whole again, the lady at the counter said "we have a box of spare parts, let me see if we have what you need." I would gladly have purchased the expensive 'kit' to get the parts I needed but these people are so customer oriented, they just gave me the bolts I needed and wouldn't accept any money for them. This is the hallmark of a great company - putting the customer first. I will be doing all my shopping for outdoor equipment through the Outdoor Living Center from now on. And they have a huge section of the store filled with Big Green Egg accessories that I'm telling my wife about in case she need any ideas for father's day and my upcoming birthday. Mike in Metairie

The Outdoor Living Center is the place to go for the Big Green Egg…read more In addition to the Big Green Egg grills, there are other high end grills, charcoal and grilling accessories. These grills aren't cheap, but the quality can't be beat. While I have yet to purchase mine, this is where I will get it once I am ready. In addition to grills, this shop has a large variety of high end outdoor furniture, hammocks and decorative items. The products can get very expensive, but they do have a very good selection. The staff were very friendly and helpful and will be a great resource for all of my outdoor needs. If you're looking to improve your outdoor living, this is the place to visit.