I live in Oklahoma, in the Tuskahoma area, and this computer is for my 84-year-old grandmother…read more During a holiday visit and extended work stay, I initially brought her PC to Geek Squad on December 19, 2025 for service. When I was able to return on January 23, I was informed that the workmanship warranty had expired and that I would need to repurchase the service. This did not seem appropriate, considering the issue had not been resolved properly the first time. When I returned to pick up the PC, I specifically asked that it be powered on so I could verify that a fresh operating system had been installed, as discussed. Unfortunately, the computer does not have a completed operating system installation or system restore. As it stands, we are in a worse position than when we first brought it in. I was also told that Best Buy's service line is not connected to Geek Squad, and that because Best Buy refunded my purchase amount during the second visit, this automatically triggered a "stop work" decision. This was never clearly explained beforehand. At this point, I simply want resolution. If the store cannot ship the PC, I am requesting that a carrier be arranged to pick it up from the store. I currently have four open case numbers and have not received a single call or email with a proposed resolution. This situation has been exhausting and disappointing, especially given that this computer is for my elderly grandmother. I am simply asking for accountability and a clear path forward.

I went in to utilize geek squad coverage on something I bought from their website after a year. The…read moredevice had a defect that was unacceptable. I was met by a woman named Amy and an African American male. They were both rude and disrespectful for the duration of my visit. I was quickly shrugged off and it seemed they did not want to help me. I was polite for the duration and gave no word or action that warranted my treatment. I was ultimately told that I could not replace my device due to a third party seller situation set up on their new market place system. This was explained to me by Gerard, who was the only reasonable person I spoke to in my visit. The biggest issue I have is the fact that they still sell the device on their site and even offer geek squad protection (which I originally got) but would not replace it due to the third party thing. Why offer geek squad stuff if you don't want to actually perform it? I was refunded the money I paid in lue of the replacement/repair from geek squad. Overall, I had a bad taste in my mouth. Gerard was nice and respectful, but the others were extremely rude. They didn't seem like they wanted to help anyone or explain anything. This makes me not want to go back.

This guy is genuine! I bought a "certified refurbished" MacBook from a certified refurbished online…read moreretailer. Not long after I got it, there was a little bit of liquid damage. No luck with the online retailer. Philip was recommended to me. Got in touch with him and he is reliable and trustworthy and honest! Fixed my laptop! He also said the online retailer should have never sold the one I have as certified refurbished since it showed previous liquid damage! Very honest and I highly recommend him!

I was told by Phillip that he could fix printers as mine had stopped auto detecting the correct…read moresize docs in a file. He was here maybe 30 minutes and told me that I'd have to select the size on each and every doc in a 200 page file. When I told him that it had worked properly for the past 5 years with no issue, he said that I was being combative. I paid him his fee.... For doing absolutely NOTHING, except insulting me and my intelligence. As it turns out, I fixed the issue myself. The problem was that even though the adobe acrobat reader icon was on my computer screen, it was just an inoperable shortcut. Somehow, it had been deleted from my computer. After redownloading adobe acrobat reader, it now prints files on the correct size docs. if Phillip did not know how to repair/fix the issue, he should NOT have accepted the job and wasted his time nor my time, but most importantly my money for doing nothing and being arrogant, obnoxious, and insulting! since you are the computer expert, why then did you not even offer to look at the computer??? Also, it was working properly up until approximately one month ago, not 5 years ago. You apparently didn't hear that either.

The technician was very helpful and though they took a couple days to get my parts in they were…read morevery prompt to respond to status updates when I called them and the owner was even available after business hours to talk me through hooking my computer back up. Would recommend them and would use them again.

From the owner: We can repair any software issue in Windows and Mac as well as many hardware repairs.read more

I had my phone serviced the day prior at 4:30-5pm on 1/13/26, about an hour before closing, so when…read moreI got the phone I didn't have much time to verify anything and left on good faith that all was good. The day after, I found out they sell "genuine" Apple product parts that aren't actually bought through Apple (yes, I was verbally told this), which means they aren't truly genuine. I contacted Apple while sitting in iSupply to confirm, and Apple told me the parts are most likely not genuine if they're not clearing the second screen. I cannot authenticate the camera or screen now because they cracked my original screen during the camera repair and replaced it without letting me know, so my screen isn't authentic either, which I find unacceptable considering I only came in for a camera replacement due to a busted camera lens. Now my screen has this washed out look to it, and it can't even handle the blacks of the screen correctly as it shimmers, and it gives me a headache looking at it. If you're going in for a repair, be aware: you cannot authenticate, which means no proper calibration and a lower overall phone value. That is my warning to anyone coming here for an Apple repair. Just go to Apple and get your stuff properly certified. Yes, I am irritated, but I am fair. The workers are cool; the experience sucked. Do not claim to sell "genuine" Apple parts if they can't even clear the authentication process. Now I have a permanent pop-up in my settings asking me to authenticate, which I can't do since the parts aren't real. One last thing: it's cool that the owner offered to replace my screen for free again, but it's pointless if the parts aren't real because I still can't authenticate, so I'll leave it at a one-star and move on, looking at my screen as a constant reminder not to go to third-party repair shops. Hope the $230 was worth it to lose a future customer. Don't break people's products and replace them with cheaper, low-quality parts and call it a day.

These guys do great work and stand behind everything they do. Our family will always use them for…read moreall our screen repairs.

After driving 40 minutes to find a clean laundry mat this place was heaven sent. The inside of the…read morewashing machines were clean. The front load washing machines did not contain any mildew, animal hair, or green slime. The facility was fairly clean as well. I dropped a sock and didn't feel like I had to through it away. There are vending machines, an arcade game, laundry supply, ATM, CLEAN BATHROOM, cameras, WiFi, seating, and a coin center. The facility is small but IT IS CLEAN!!!! There are signs to tell you how to wash, what should and should not go in the machine. I JUST WANT TO THANK YOU whoever is keeping this place tidy.

Our Laundry machine broke on Friday night before we wrapped up the last load of laundry before…read morevacation. We saw this laundromat nearby, and it was a great option. Clean facilities. Televisions playing. Tables to sit at. Front and top loading washers available. AtM and Coin Machine available to make change. We are getting a new washer/drier set tomorrow and next Monday - but this was a nice facility in our emergency.