So many amazing things to buy for the home, gift giving, one of a kind clothing. Love this store.read more

I love Redoux, as I can always find something unique to buy for myself or as a gift. Most gifts…read morethat I give come from this store. Lately I have found that the two ladies who work there are less than helpful or friendly. They act like you are bothering them. Also, Redoux always did free wrapping for you in a white bag with some tissue paper, nothing fancy. Now they charge 2.50 per gift. I totally understand that with the cost of supplies. I asked the lady with gray hair at the register if I could at least get the Redoux sticker to put on my own white gift bag and she told me it would be 2.50 for the small sticker. I explained I liked for the person to know that the store is wonderful so it might encourage them to shop there. I wasn't looking for a freebie but a way to advertise their business. Oh well, I will continue to shop there to support local, but the customer service could use some improvement.

I've been to Retreat many times, bought many items, sold a few items there, and have always…read moreexperienced awesome customer service. I find that their items are in great shape and at reasonable prices.

I came in on a Saturday to browse and there is a large selection of furniture and home decor…read more Employees were friendly and helpful. The prices seemed reasonable.

Great prices on furniture and household items. Lots of framed art and yard art. The staff are very…read morenice and willing to help you find what you need. If you are looking for something they have a book people are looking for items and will call you if it comes into the store. We have downsized our antiques and they sold quickly. Thanks to Chris!!

This has to be my new favorite store. We found the chest one day and when I went to pick it up, I…read moregrabbed a few pictures. They both look great in my breakfast room, overlooking our pool.

I was given a present of a Armoire that was purchased from AFD. It has defects (cracks top front…read morecorner), not far from the upper door hinge. I did not complain or contact anyone to voice my complaint, since it was a gift. The Comeaux family who owns and operates AFD can't be blamed for it. It must've happened during transportation and went unnoticed. I don't know what it sold for but I got it for free and delivered. I use it regularly and appreciate the gift. Maybe it was discounted and you don't look a gift horse in the mouth. I know the Comeaux's and they're good Christians and very honest people. I know they'd extend a hand to me if I asked them to. Most people only use online sites to complain but in this case I have no complaints with AFD. Disclaimer: I'm not related to the Comeaux's or had any contact with them. It's totally unsolicited!

Absolute trash from bottom to top, from salespeople that will lie to your face and sell you cheap…read moreTaiwanese garbage that they bought secondhand so they could save money to go on vacation, and that is not hyperbole. They will use God to sell you furniture and laugh at you when they hang up the phone

Cute items and the staff is helpful and caring , I love coming here and wandering around . Some…read moreitems are shocking with the historical practically museum quality treasures available here

Visited this place today looking for furniture for my new build and the vibes were off. None of the…read morestaff greeted me or even acknowledged me even after I passed the sales desk. There was a white woman that walked past me and they greeted her and asked if she needed anything but nothing to me until I cashed out. I really should have not purchased anything but I did find something I really needed. I probably won't recommend nor visit again.

Beautiful home decor. I always find new and interesting things to purchase. Recently found a buffet…read morethat fits right in with my current furnishings.

Love this local gift shop! They have beautiful gifts and home decor…read more I was quite appalled by the treatment given to me on my last visit though. I was greeted very politely by a sweet young girl when I entered the store. However, another more mature lady came by me while I was shopping and just seemed like she was eyeing me up and down and suggesting I didn't belong there. (I was in my work clothes.) She also checked me out when I was done shopping and gave me that same impression. If I hadn't been here before, I would've just walked out. It's a shame that I was treated like this because I wasn't dressed to the nines.

Great furniture. Lots of real wood (without veneers). I purchased a very well-made bedroom set and…read morea dining table and chairs. I am very happy with AFD!.

I will say I have bought many of pieces of furniture from this store and I have never had any…read moreproblems. Until however this last time and it wasn't the stores fault. it was a supplier issue and the Chinese new year shipping delays. But American factory made if right. They know when they have a regular customer and how to keep them coming back. Courtesy, service, and quality for price is what I experienced I do t give many 5 stars but this is probably a 4.25 star rating.

Absolutely gorgeous pieces at a price that is immaculate. Debbie is so amazing and wonderful to…read moreanswer questions about the types of wood and the origins. I mean this stuff is GORGEOUS!!!!! She is super helpful and sweet as can be and I can't wait to come make a purchase here !!!!!

From the owner: Rustic House is a family-owned furniture store in Covington that has been providing high-quality…read morefurniture to our customers for over 10 years. We specialize in solid wood furniture imported directly from factories overseas including India, Indonesia, and Poland. Our wood furniture is made from the finest Mango wood, Pine wood, Teak wood, Acacia wood, and Reclaimed wood. We are passionate about creating beautiful and affordable luxury furniture! Rustic House was founded on the belief that high-quality and unique furniture should not have to be expensive. Our wood furniture is beautiful, but also affordable. We specialize in solid wood furniture, made from the finest sourced woods by the factories overseas. We work directly with the factories to create stylish and practical designs. Because we buy full containers and purchase directly from the factory, we are able to provide you with luxury furniture at unbeatable prices!

I purchased $13800 in furniture and floor rugs. The $400 mat to fit the $2839 dollar rug is a…read moremismatch in that the mat is too small. I requested an exchange or simply remove the mat charge from the bill. The incompetent sales person tried to pin the mistake on a non employee. They were willing to sell me another mat for $300. If you are looking for ignorance , incompetence and poor service this is your furniture store. This edit is being posted 5/20/24. After registering my complaint with BBB I was contacted by a customer service representative. The owner refunded cost of the rug mat. I had since purchased the appropriate size. Delivery personnel were sent to pick up the old mat and put my new mat and rug back into position. The owner ultimately did the right thing. I was pleased with the ultimate resolution. 4 stars for the owner.