Highly recommend this Motorsports location above all! Tyler in service is the man! Helped me with…read morean issue, had it fixed in 5 minutes! And Kevin is the best salesman! Their customer service goes above and beyond! Thank you!!

I have had nothing but a perfect experience with Scott and his guys. I have purchased over 50…read moremachines in the past 20 years from him. From the cheapest on the lot to some of the most expensive, every time i was treated the same way. I have no complaints and recommend many people to their establishment. All of my friends use them and always throw my name out because of how i rave about them. They have even delivered many of my machines and never charge extra even tho i live over an hour away. I have always been respected and treated as a valued customer. They have earned my respect and business for life. Thanks guys!!! I've included a few pics of machines i have bought over the years

I've just recently bought a beautiful Ducati Panigale S from this shop. I don't usually write…read morereviews but felt like I had to in this case. I looked at some of the other reviews written and I couldn't agree more. This is a terrific shop; great sales dept. (Dan) and the owner (Dave) are both super friendly and laid back. His daughter works there and is also very friendly. They have two beautiful and VERY friendly Golden Retrievers greeting customers as well. I mention all of this because it puts one at ease when you're there browsing / shopping. Full disclosure: I've been browsing there for a couple of years; I've stopped in quite a few times. I never felt pressured or annoyed by Dan or anyone there; they are super laid back. So I finally decided on buying a Ducati and the whole process was handled so well, from beginning to end. I've also had the service dept. install some mods for me and change out the rear sets, etc. Again - even the guy I dealt with in the service dept. was friendly and helpful. I read in one or two of the reviews that people were traveling pretty good distances to shop here and get service done on their bikes. I guess I'm extremely lucky to be about 7 miles (15 mins) from New Haven Power Sports.

Whatever you do, do not go to New Haven Powersports for service or to buy a motorcycle. At the end…read moreof March, they put a used kickstand on my 2011 Ducati Diavel. Two months later, I got on the bike and the kickstand fell off, causing very minor damage. The bolt was not secured properly, and the kickstand itself was perfectly fine and intact--the problem was their installation. I called the service manager, Will, and he told me I could get the bike towed and that he would find prices for me to replace everything. I explained that the issue was not a failed part, but that it had not been put on correctly. I wasn't satisfied that the discussion would lead to a resolution , so I called the owner and explained what happened. The owner asked for pictures, sent me a text message telling me where to send them, and said they would follow up. Instead, I got a phone call from Will threatening me and saying I had gone behind his back. He told me it was a used part, not to come to his department anymore, that they were not servicing my bike, and that if I came there they would have me arrested. When I asked to speak to the owner, he said the owner did not want to talk to me and that he was talking to me instead. I only wanted the stand fixed so I could ride my bike, but instead I was met with hostility, threats, and refusal to take responsibility. Based on my experience, I would strongly recommend taking your business elsewhere.

They only have a few ebikes ! But staff did say to order would only take 2-3 days! That sounds very…read morereasonable!! They don't have a huge selection but decent. They have a huge room in the back to fix bikes & it seemed busy enough for 3. On a Wednesday!! Staff available to answer questions. Cute store. Lots of skaters equipment as well

The Devil's Gear is a bicycle shop that opened in New Haven, Connecticut in 2001. It was founded by…read morelocal artist and cyclist Matthew Feiner. After seeing the need for a community bike shop in New Haven, Feiner used the last $600 in his bank account to open his own shop. It originally opened in a cramped old Wooster Square factory space at 433 Chapel Street. For his new shop, Feiner chose the name "The Devil's Gear" as a reference to the 1988 Paris-Nice stage race. The French press said that Irish cyclist Sean Kelly was riding "the devil's gear". In addition to selling bicycles, the shop also hosts bike tours, maintenance clinics and weekly training rides. The shop has made a number of moves over the years: first to 151 Orange Street, then down the street to 137 Orange, and finally to their current location at 845 Chapel Street. In 2018, longtime employees John Brehon and Greg Ledovsky came on board as co-owners of the shop. Feiner later stepped down due to medical reasons, but Brehon and Ledovsky continue to build on the foundation and legacy that he left behind. In 2021, Brehon and Ledovsky decided to start selling skateboards at the shop too. Local skateboarder J. Joseph came on board to handle the skateboard department. I've been doing business with the Devil's Gear for well over 10 years. When I first became interested in cycling, I went there to get all of my cycling accessories and helpful tips. I still ride a 2013 Jamis Satellite Sport road bike in a beautiful Tiger's Eye finish which I bought from the shop. I take it back to the shop every year for my annual tune-up. In addition to all of their great products and services, The Devil's Gear does a lot for the local cycling community. They have provided all of the technical support for Smilow Cancer Hospital's Closer to Free Ride for several years. I'm about to start training for my seventh consecutive CTF Ride. Whether you've been cycling for several years or you're just looking to get into cycling, you should definitely head down to The Devil's Gear!

Bought/paid 2/8. Nearly 2 months later seats arrived with poor quality rushed assembly (loose…read morestitching, exposed glue, crooked lines, etc) and damaged during shipping due to poor packing. Still waiting for replacement seats. Never received mounting brackets/adjustable tracks. Overcharged $110 for shipping when told normal $85 shipping charges would be waived/complimentary as part of current promotion. As of today no new seats, no tracks, and no shipping refund. Terrible communication and don't honor verbals/written promises. Excuses have been Covid, materials, suppliers, firing, employees, politicians, China, etc. After nearly 4 months I should have nice seats for which I paid them or full refund. That's excessively long to not deliver on their promises. I normally promote people and businesses I like and when unsatisfied keep to myself about it. But after this negative dealing I am unable recommend and don't want to see other people have their time/money wasted. Sad to see this happen because I was excited to have their seats and promote their business/products.

From the owner: 73 Cycle products are cutting edge styled products with a vintage flair. Motorcycle seats parts and…read moreaccessories for a wide variety of motorcycles. From Haley Davidson baggers to cafe racers, brat style bikes and sport tour. Our seats look great and are extremely comfortable as well. We are centrally located in Middlefield Ct, however we ship world wide. Our custom seat program is catered to each individual riders shape and riding style. We offer seat modification, custom covers , exotic materials gel inserts and comfort packs. We specialize in listening to each riders needs and giving customers exactly what they want.

Had a professional bike fitting for my Trek Domane. Danielle very thorough & professional. While…read moremost was OK, my stock handlebars were too wide and stem facing downward left me in a more stressed state. Now after replacing and with minor readjustment, I am now much more comfortable - less stress on lower back, shoulders & wrists/hands. Also smaller turning radius makes it easier to handle. Special thanks to Danielle, as well as Gary, Bill & Paul for their support & exemplary service over the years!

We were looking for wide indoor cycling shoes for our Peloton and when we kept striking out online,…read morewe figured we would check out Pedal Power. As soon as we walked in, a staff member asked us how they could help and connected us with their co-worker who was "an expert in cycling shoes." She gave us two options, explained the difference between the two and detailed which shoe she thought each of us would prefer based on what we told her. She even explained the science behind what happens to our feet when we're cycling and that we would probably benefit from going a size up. We ended up walking out with shoes that 50% off and they feel FANTASTIC! We had her undivided attention for about 20 minutes. It was truly a wonderful experience, couldn't have asked for better customer service. I'm so happy we went in!