We left this store due to unprofessional staff and management. After at least a year without…read morevisiting, we had the unfortunate need to stop in. The purchase was defective the next day ,but no big surprise and no bigger surprise when they would not replace the item. We are definitely not going to back and do not recommend this place. On the other hand SUPREME VAPOR is amazing!!!!

My husband found this store right before Xmas for some stocking stuffers. I first went in February…read morefor addition juice and a new device. With all the vape stores here I tend to stop in any random store ... Not anymore!! Today I gathered up all my nonworking vapes (I tend to just buy a new one when issues arise) and stopped in to see if they could help me revive any of them. Chad was GREAT and got 4 out of 5 working, the 5th was just a very cheap almost disposable one. He spent over an hour with me, I was so thrilled! When I vented that I get frustrated in replacing coils due to my age he told me just stop by here every couple weeks as needed and he'll replace them for me. Really nice to have a place to go that really knows the products and will help replace parts as needed and not trying to sell you another device. This will definitely be my ONLY go to from now on. THANK YOU Chad!

This place actually has knowledgeable employees who are very chill and helpful unlike so many…read moreplaces in Jacksonville 10/10 recommend especially if you're trying something new or have questions! Also great selections!

My husband and I were top customers of this business and were easily spending 100 biweekly until…read moretoday. We were not satisfied with our product and it was unopen! upon going back to return he calls the hasam who denies the return and talks badly about me as a customer to the other employee. they have a clover system and it easily does returns and refunds as I have had at my last business. nor does it say on the receipt no returns!?!? that being said, we will never be back! and it's only hurting them! poor customer service and prices! The black guy is cool and gives deals and discounts. nobody else is worth a damn! I suggest Kure Vape or Mad Vapes!!!

Want to start by saying this store is now under a new name and management, Beast Smoke. The staff…read moreis amazing and accommodating on the spot and willing to accommodate any potential future needs if there was a product id like to see stocked. Prices were more than reasonable on the products I purchased compared to multiple other stores I frequent. The only downside is i don't really live close to the store so its a little drive but worth the drive even if its just for interaction with the staff! Amazing people. If you're reading this i hope you have the opportunity to enjoy this experience!

I got a "cbd vape" from here and it sent me to the hospital it had other drugs in the vape.read more

Great selection and good deals. My one stop shop! Sam is very friendly and helpful and the store…read moreis clean and well kept.

Amazing product high quality and low price with great customer service.... highly recommendread more

Of all the stores in the area, this one puts their money where their mouth is. I enjoy a particular…read moreflavor of vape juice and every store says "oh, we will order some for you," but they never do, until this place. Not only is the staff friendly and sincere, they make sure the customer leaves satisfied. This is my go-to vape store. The pricing is awesome as well.

I went in and asked for an indica cart. The cashier seemed to have no knowledge of cannabinoids, so…read morethey found a blend and I was like fine that works. They held onto the product until i paid and when i looked at it, it was a disposable, so i asked to get a cart instead. After looking at the options, I did not like any of the indicia strains available and asked for a refund. The cashier then got an attitude and told me, "oh no we ain't doin this today" telling me they do not give refunds and only exchange even though they gave me a product i did not ask for. I asked for disposable back and left as the cashier was becoming hostile towards me.

The name of this establishment has changed to Tranquility. The cigar lounge is very roomy with…read moremultiple televisions all around the lounge to offer a 360 entertainment. The chairs are very comfortable and the vibe is relaxing and tranquil. They have a good stock of cigars for all taste buds and their prices are reasonable. The service is superb too, I can't find anything to complain about about this place. Will def be back to visit soon!

Great club. Bring your own booze. Awesome selection of pipe tobacco and cigars. Nice smoking room.read more

Great service and Kay is polite, knowledgeable and professional in all she does! This is the spot!…read moreI will be coming often...

Great place to grab a stick and.relax. Good customer…read moreservice. Stop in and see for yourself.

Selection was subpar to start with, then the Employee was to busy yuk'in it up with his friend to…read moreanswer a question I had then I went and selected 3 cigars and 2 were so dry that they cracked instantly upon cutting them. And to boot had very rude Treatment at the end while making comment on empty boxes of cigars to choose from. Never going bak