11/6 edit: yes when i initially saw the damage i was asked over the phone to bring it back, i told…read morethem i would AFTER speaking to a manager first. I still had another garment with them and when i went to pick it up i just didn't have the damaged garment with me. I never refused, he's lying. I said i needed to understand the process and what they would do (I'm nervous about it getting further damage) but he kept repeating that i refused to bring it back which never was the case. When i spoke to him he referred to using other chemicals to determine the cause of the issue and I'm not necessarily keen on them doing stuff i don't understand at this point. He wanted to overtalk me and not listen. Thats why i don't feel comfortable anymore. Why wouldn't i bring it back if that's how i get made whole? He's not making sense. I feel completely let down by these guys after using them exclusively for at least 4 years. They didn't call me back for 2 weeks after damaging a very expensive garment, insinuated that I'm making it up, and accused me of refusing to bring it back. I would've had no problem doing so had i understood the process/remedy but i don't really want them messing up my stuff even more. When talking to Brett about my apprehensions , he was very dismissive and unprofessional. He even stopped listening and it turned into a confrontation bc he would laugh at me while I'm talking as if my situation is funny. I don't feel comfortable working with him/them anymore. Since he said he doesn't care about my review, here it is.

Old time, friendly, priced right. Receive text…read morenotification when it was ready for pick up

Joyce was amazing and so sweet. She was able to alter a beautiful vintage dress to make it fit my…read morearms with a very delicate material. I honestly didn't know if it was possible but she made it happen. She also did great work on taking in another dress and two hems for length. I would definitely use her again! Prices can't be beat and you can truly tell she puts her heart into the work. Thank you Joyce!

Timely, accommodating, skilled, & professional. I needed my piece ASAP and SHE DELIVERED.read more

Peter from Cotswold has been our quarterly guy for about 6 months and every single visit has been…read moregreat. He checks in about any new concerns before starting, always on time, always professional. We had a spider issue early on and he came back between visits for an extra treatment at no charge. Haven't seen one since. The quarterly plan pricing is really reasonable for the peace of mind. Office line was busy a couple times when I called but once I got through everything was smooth. Glad we found them.

Peter has been servicing our home quarterly for about 6 months now. Always shows up within the…read morescheduled window and always checks in with us about any new concerns before he starts treatment. We had a spider issue a couple months ago and he came back within two days to do an additional treatment at no extra charge. Thats the kind of service that earns loyalty. We havent had any bug problems since starting with them. Really happy with the quarterly plan and would definitely recommend Peter and the team.

Excellent service. Personable, professional, knowledgeable, and affordable. Highly recommend and…read morewill be using their services again, although I think they did such a great job that my pests may not return!

They showed up on time. Clearly articulated service offerings based on our situation. Knowledgeable…read moreand helpful. Will use again.

Great service for my dryer that just stopped heating up. They were prompt and just such wonderful…read morepeople.

I have used these guys twice and am about to call for another service on my microwave. They are…read morevery good and are professional and responsive. They also don't charge an arm and leg. So if you need an appliance fixed I highly recommend them!

Great service! Very knowledgeable! I would highly recommend! Mr. Osborne came at promised time, and…read moreeven did a little extra work when asked. Price as quoted and I considered it a great value!

From the owner: Osborne’s Plumbing, LLCread more

it was a difficult and huge Crepe Myrtle - Niz did a great efficient , good priced job and cleaned…read moreup afterwards - Nice People too

From the owner: Niz Tree Service & Lawn Care is your locally-owned solution for complete property care. Based in…read moreWilkes County, we serve Boone, Hickory, Morganton, Statesville, and surrounding areas. Our services include tree care, landscaping, excavating, gardening, forestry mulching, painting, and pressure washing.