Update: Initially Elite called back quickly. Repairman…read morearrived on time. Seemed knowledgeable. $150 for a house call & "minor" (as he called it) repair. We were happy... seemed reasonable. After he left, wife tried to use Dryer... no heat. He hadn't even checked to see if it was working. I called... no answer. Left a message. No reply. Called again next day.... no answer, another message. Later that day I sent a text... still no reply. VERY UNPROFESSIONAL. DO NOT USE. I guess he's really only in it for the initial call and charge... not a repeat customer or recommendation. Would have been a 5-star review, then a 2-star. now a 1-star.

So,I agreed to a $95 service fee ,he answered his phone promptly after my call,came over,assessed…read morethe need for a computer part(mother board) as he leaves he asks for a $360 check and says the part should be here b here as soon as Friday(3days away) or the following Monday July 3rd.July 7th he calls to say my parts are in a warehouse in kingsport( but he will call this company,who he has used 5 yrs .with only 1 other problem) and that he will follow up with a call to this company in Chicago to reorder if necessary.We are now 4 days from 2weeks that I am without my repairs and $360 is not in my bank account. Later today,Sat.7/8/23 I will again attempt to hear from this man. I am appalled at such a no care attitude,when a simple text message to keep me advised would've made me happy.Its 3am Sat.and thinking about this has kept me up planning next step. I read another customers complaint and it seems this is how he operates sometimes.He was referred by people onMr.City in the know,he and one other guy. ..hoping he has some sense of conscience to make it right. I care for my infirm wife(which is exhaustng) and added pressure at this time of our lives(we are both in our 70's).

This is a very reliable company. We have a second home in Todd and needed service for our ice maker…read moreas well as other appliances that needed to be looked over. I called and was given a very swift response. The following day Brad Scott came at the time scheduled and solved the issue. He was friendly and courteous as well as extremely professional. Thank you for the amazing service look forward to using the services in the future ( if needed).

Brad was very quick to respond and repaired our dishwasher promptly. It is working perfectly now.read more

Prompt response, excellent work, very reasonable price, professional, and courteous, always arrived…read moreon time.

First time I use Yelp. Received a very front response. Very reasonable quote And an appointment…read morewith Denny a day or so. Well I booked this company but nothing happened. Unable to get in touch with this company And they totally ignored any messages I sent to them. Sounds like a good deal but turned out not to be. Brooklyn see Mr. looking for help.

Grayson and Justin have saved us at least twice - Once when we had a well pump problem and once…read morereplacing a very old water heater just in time! This company is friendly, hardworking and so reliable. We highly recommend Blue Ridge Waterworks and will call them again without hesitation when needed! A & D Smith Boone, NC

Smart, willing to explain issues kind of staff (shout out to mike) . And fair in their charges…read more You will not be sorry if you use this company for your well needs.. all around A+.

Dobys Plumbing used to be a great company, but I sat around for five hours today (unable to go to…read morework) waiting for one of their service men to come and repair something on the water heater they had installed for me. He claims he came and knocked on the door, but didn't have the common sense to call my phone number. When explained by text that I was here the whole day in my house waiting, the guy stonewalled me. Won't answer! The dude's name is Steve. Don't hire him. I'm pretty damn pissed off that I lost an entire day.

Knowledgeable professionals and very friendly. They replumbed our entire doublewide in fast time…read moreHighly recommend this company

Boone Well Services is OUTSTANDING! Earnest came on short notice and fixed our problem very…read morequickly! I highly recommend this company!

J&M did a great job. I would recommend them for any work on the yard. Big jobs or small ones. They…read morehad no problem giving me what I wanted and stayed below my max. budget. I will have them doing more work in the future. Kathie

Super responsive. Reached out to me in under 30 minutes and was out at my house within a few hours…read moreto give a quote. Price was very reasonable so I pulled the trigger and the work was completed same day. The pro emailed me pictures and everything. Good work, great price, and you can't beat that response time.

Excellent service and Knowledgeable. Have your septic pumped its the best thing for it. Craig is…read morethe new owner of A-1 and hes great!!

Not reliable. Called and scheduled appointment approximately 2 weeks prior to appointment date…read more Service did not call or show up for appointment. Repeated calls went unanswered and voicemail was not returned.