Went in to get annual blood tests and the worker asked when I last ate. I didn't remember exactly…read morewhen and gave a range. The worker kept demanding an exact time and tried dumping me onto someone else when I kept telling her I don't know exactly the time. You need to retrain the staff to learn to count. If I say 9-midnight, how hard is it to look at the clock and count? If the test wants 8hr fast and I'm past that, then just mark down 8+. Never got any "care" since the worker couldn't and/or refused to do basic math. I know that math is hard in Alberta.

I was quite impressed at how quickly I was in and out of my appointment. I had a requisition for…read moremultiple blood tests, urine and a ECG. I would have thought this might take an hour or more. I was basically in and out in about 30 mins. I would however recommend making an appointment as the walk in wait time ranged from 20-40 minutes. The place was clean, my technician was very nice and she was also efficient. I hate blood tests and she did it all pretty quick. And bonus, I did it bruise, so she did a great job. My only complaint was how few appointments there were. At most locations it was at least a 2 week wait. I must have gotten an appointment that was cancelled as my appointment was only a week away.

Went in for my scheduled appt and the rude little witch with an attitude wouldn't let me have my…read morebone density xray. I forgot my requisition in the car.I drove from Edm to the Park.I said just call the clinic and get it. I have mobility issues and was having a hell of morning. Long story short she said you have to rebook for July.I just finished waiting 6 weeks for this appt.They have all the information when booking anyway. All she had to do was check me in and I could have gone back to my car for the requisition This was the prize sitting in the middle.I have been there several.times before. I will NEVER go back there. The next morning I had my xrays at another location. In and out less than 15 min. Service with a Smile.

Extremely unimpressed...my husband was nervous about going for a testicular ultrasound and was told…read morehe could have his wife present. He drove home to pick me up and when we arrived back at the site, they refused to let me go in with him, telling us a student would be in there instead. A) it's a patient's choice whether to have a student present B) you don't have the right to deny a patient of having a family member present, esp given what you were investigating!

Sofia was so professional. One of the best technicians i have had for this extremely personal and…read moreinvasive exam. Cleanliness protocols were in place and followed. One of the first places i have found that were friendly about taking temps and sanitizing instead of treating people like criminals. Jobs well done from everyone on staff. I was impressed.

Technician was very impatient and rude. Will give her the benefit of thr doubt. Perhaps she was…read morehaving a bad day. I will avoid this location. Absolute worst experience getting an ultrasound, and I have had several.

The lady who looked after me was extremely nice, with very fluent English, didn't even notice…read morewhen she put the needle in to draw blood, she knows her job Well, many other experiences it has always hurt, I am sorry I didn't get her name (close to dark blonde hair and glasses) Wish their were more like her. Wait time was reasonable for walk in. Thank you for your Care.

This is a very busy place! Whenever I need to come here for blood work, I try to come super early…read moreto line up. Many times a long socially distanced line develops even before the lab opens. It's located within a mall, so you don't have to risk being subjected to the weather outdoors. I've been impressed with the way the staff have been handling the pandemic. I've experienced where they've done a preliminary check of your lab requisition, at a table set up outside the doors of the lab. They also ask you the Covid screening questions. Earlier during the pandemic, they even replaced our non-medical masks (made us put them in plastic bags and put them away) for brand new surgical masks. Though during my last visit, I've noticed that this practice has been changing to allow for non-medical masks. Of course they also have hand sanitizer to use. The staff are quite organized and efficient, considering the volume of people that use their services. I feel safe from Covid, when I'm sitting in the socially distanced chairs in the waiting room. I appreciate the monitors they have (displaying our first names), so you can anticipate when it will be your turn to get called in. The staff I've met have been friendly to me. This is a great lab to go to!

Been taking my vehicles in here for over 20 years and really don't want to go anywhere else.read more

I have found them to very good and helpful with any work I have had done…read more Had tires installed, oil changes, wiper blade's installed and always found a very reasonable price. Number one in my book. *****

I started to see Dr Swaih after I heard my regular Dr was retiring.He was abrupt,rude and ver…read moreimpatient on my first visit.On my second visit he was much kinder and agreed to take me as a patient stating we would work on a plan for my medical issues.Well I went to see him 4 months later and he was worse than the first time.He was rude,impatient and told me he would not take me as a patient!!..I walked out of his examination room almost in tears.His lack of empathy and compassion will be further reported by myself.

Non stop continuous waiting times to see any doctor here. They book over other books over other…read morebooks. During pandemic you go in right away, now they are back to overbooking and wait times is 1 1/2 hours and that is in the sitting area. You still have to wait when you get in the room. This is ABSOLUTELY THE WORST CLINIC FOR OVERBOOKING. I hate going here so I never make an appt unless the Doctor calls me. Hate this place.

Capilano Eye Centre was once located in Capilano mall next to the food court and just up from…read moreSecond Cup, for those of you who remember when there was an indoor mall! I have been to see Dr. Doz many times over the years, including the bad old mall days, and his genuine friendliness hasn't changed a bit. His availability has, however, as he splits his time between here and the newer, bigger downtown location. This eye clinic is one of 5 associated clinics in Edmonton and area, and some of the optometrists work out of multiple sites. The clinic's "new" digs are much nicer, more open, lots of natural lighting, and with a better selection of frames. I like that the docs have Saturday and evening availability, which makes sense for those of us working rat race hours. The downtown location has a bigger selection of frames and terrible indoor lighting, but good news! You can check out frames there and actually bring them to this location to compare. They gave me literally over $1000 worth of frames in a box and trusted me to transport them to Capilano, wow! Chris the dispenser is our man in Capilano, he'll bend over backwards to help you find frames to suit you, and will research and order alternative versions of frames which interest you. As another reviewer noted, the front end staff leave something to be desired, and I'm afraid that's been an issue for years. Our last visit the receptionists were yakking so loudly (one in that annoying 'omg I know right' valleygirl affectation) that one patron actually went up to the desk to ask them to tone it down. Prior to that there was an older lady who used to complain loudly about her personal issues and who was consistently unprofessional in her attire and demeanour - scrubs with flip flops. Why do you need to wear scrubs to be a receptionist at an eye clinic? I was also unimpressed when my eyewear came in, and they tried to contact me once (from an unidentified number different than that of the clinic) but then never called back. I ended up calling them a week or so later, and did receive an apology that no one had tried to contact me again. Too busy gossiping with each other, undoubtedly. Whoever does the hiring of the front end staff really needs to get their customer service priorities in check. Otherwise it's a great little clinic!

I've been seeing Dr. Doz here since I was 9-10 (I'm 22 now) and he is truly the best. Even though I…read morehaven't seen him in 2+ years, he always remembers everything about me- what I'm taking in school, my birthday, my hobbies etc. - without hesitation. He's almost like a "family friend". He's so friendly, does his job incredibly well, super generous (offered me a student discount a couple times on new glasses), and every time I go in for an appointment he always brightens my day. All of the staff that I've encountered at this location are also great. Super friendly, helpful, efficient, and easy to talk to. If you're looking for an eye doctor I highly recommend this place, ESPECIALLY Dr. Doz as he's just overall an amazing guy.