We are visiting from out of state and really liked this shop. They had a great selection of surf…read morewear to include a new found fav brand of mine, Vissla. I also appreciated that they have out cool stickers to all of our kids during our purchase. I would def shop there again.

Terrible service and will definitely not come back and she was on her phone the entire time. I was…read moreextremely disappointed with my experience at this surf shop. I came in excited to look around and potentially make a purchase, but the customer service completely ruined the visit. I asked what I believed was a very normal and reasonable question about one of the products, and instead of receiving a helpful answer, the employee I spoke with immediately seemed irritated and annoyed that I had even asked. Her tone was rude and dismissive from the start, and she made me feel like I was inconveniencing her simply by trying to get information about something the store sells. As a customer, I don't think it's unreasonable to ask questions before making a purchase, especially in a specialty shop where people may not know every detail about the products. Rather than helping me understand what I was looking at, she responded with visible frustration and an attitude that made me feel unwelcome. What bothered me most was how unnecessary the interaction felt. I was polite throughout the conversation and wasn't demanding or difficult in any way. I simply wanted assistance, which is one of the basic expectations when visiting a retail store. Instead, I felt like I was being talked down to and treated as though my question was stupid or not worth answering. Customer service can make or break a business, and unfortunately this experience left a very negative impression. A surf shop should be a welcoming place where people of all experience levels feel comfortable asking questions and learning more about the sport and equipment. Instead, I left feeling frustrated, embarrassed, and unlikely to return. I hope management takes customer interactions seriously and reminds employees that a little patience and respect go a long way. One rude interaction can easily drive away customers, and based on my experience, there is definitely room for improvement in how customers are treated here. I normally don't leave negative reviews, but this experience was disappointing enough that I felt it was important to share. i think her name was kaylee or something and she needs to learn something.

This is a such a cute beach coffee shop! They are located inside the board walk and have outdoor…read moreseating with a beach view. The service was quick and the employee was sweet. I enjoyed the coffee, but the cinnamon roll did taste like I could have bought it from Sam's. I think this place is mainly for the views, but I'd come back :)

This is a great place to get some shopping done - great selection of casual beach ware! The coffee…read moreshop has a great selection of shot and cold drinks as well as snacks - the staff is very friendly and welcoming when patrons arrive - we have been frequenting this Fort Walton Beach destination for many years - to be sure will be back whenever we are in town!

Surf shop/tourists trap type shop that is sprinkled throughout all beach type cities. This one is…read morelocated on the boardwalk of okoloosa in fort walton beach. Very large and spacious shop compared to other surf shops. Your immediately drawn to the giant shark photo op In the center. My family and I were on the search for a puddle Jumper or life jacket for a one year old (these are nearly impossible to find) and had no luck. Looking around and the pricing wasn't too bad and workers seemed helpful. Overall it was a good time killer why we waited for our table at the rocking Taco next door. Cool decor for sure.

Very clean store along with helpful workers. Hailey was great help finding what I neededread more

States 50%~ 75% off. Maybe one thing on sale. Prices sucked. Not much in knick knacks. Mainly…read moreclothes

Cashier does not want to ring up sales here - or maybe she doesn't want to work. We had to ring a…read morebell to get her to the register and the guy outside blowing up water toys came in but saw that the cashier was coming (at a snail's pace). We made sure to ask about prices on everything as she rang up. No small talk from cashier. Lots of items & stuff on sale. Nicely organized for upcoming spring breakers.

Great service and quality products. Definitely recommend. The staff actually know how to properly…read morefit a woman and they make a not fun task a lot more enjoyable.

Candace and Hope were so wonderfully helpful (they both deserve a raise!!). They were thorough and…read moredetail oriented. Though they didn't have a large selection in my size they still found exactly what I needed. I was also there during the $30/ bra sale and they figured out how to get me the most bang for my buck!! Total was $69 for 3 bras!!! Incredible!!

Needed some pool floats for the lazy river at the Henderson Beach Resort, this place had a large…read moreselection for a great price. But the two women who waited on us made the review. They were kind, attentive, chatty with our boys, and blew up our floats for us. I will always honor great customer service. And these ladies provided just that. Not a fancy place, but grateful nonetheless.

This beach store sells everything from name brand fashions to cheesy souvenirs. They have beach…read moretoys and sunscreen. The store is huge, clean, well stocked, organized, and well lit. The prices are very reasonable. The employees were friendly. I plan to return to shop before we head back home in a few days.