I am a local who shops at mountain high here and in Atlanta. Buy on clouds here because of the…read moreselection, however, went today and my husband and I were going to buy a pair each and 2 pairs for our grand kids going back to school. Went to Grand boulevard after not being helped for over 20 minutes. We were never greeted and stood at the shoe display waiting to try on shoes while we watch employees behind the counter just talking to each other and another group at the fitting room laughing and never offered to help they made eye contact and went on back to talking. Not sure where the manager was but this is not good for business. We ended up at sun set shoes bout 4 pairs of shoes and socks.

A store employees called security on my 14 year old kids because she felt they stole something…read moreafter leaving "weird". The security guard followed my kids around the outlets until I got there and told me Mountain High Outfitters had them on video stealing something and they were going to prosecute. I allowed the security guard to check all receipts and look through all bags. He found no evidence of theft. The security guard escorted me and the kids back to the store at which time I looked at the security footage. My son (mixed race) entered the building and she showed me him exiting the building and looked back at my other son and left. That was what she based her assumption that he had stolen something on. I told her it was because he was black that she was accusatory. She replied, "I knew you would say that". He did not steal from this store and the footage shows that as well as the security guard going through all of our bags. Racist.

I had an extremely uncomfortable and disappointing experience at the North Face store in Silver…read moreSands Outlets near Destin, FL. An older woman with salt-and-pepper hair (around 5 feet tall) followed me around the entire store as if she believed I was going to shoplift. Not discreetly. Not casually. She stayed close, aisle to aisle, watching me the whole time while other customers shopped freely without being trailed. Let me be very clear: I was wearing leggings, a sweatshirt, and a denim jacket. My purse was barely large enough to hold my iPhone, let alone conceal clothing. We were in town for the holidays in Seaside and stopped in because the weather was far colder than expected we genuinely needed warmer gear. There was absolutely no reason for this level of scrutiny. The message was loud and clear: I was being singled out. It was humiliating, unnecessary, and deeply unacceptable. I regret not returning my items on the spot, but like many people in situations like this, I worried about "making a scene." That internal hesitation the pressure to stay quiet while being treated unfairly is exactly what makes this kind of behavior so damaging. This wasn't about loss prevention. It was about poor judgment and profiling, and it created a hostile customer experience. North Face markets itself as an inclusive, values-driven brand. This store did not reflect those values at all! Management needs to address this behavior immediately. No customer should feel surveilled, targeted, or uncomfortable simply for walking into a store to shop. I will think twice before returning and I hope corporate does too.

Excellent! Staff is very helpful and I was impressed with the inventory and the prices…read more Definitely worth a trip if you are a North Face fan.

Very disappointing. Called the night before to see if they had a sole 85 treadmill in the box (not…read morefloor model) and was told yes. Drove 20 miles opposite of where I live after work just to be told they made a mistake and they only had the floor model. Left without a treadmill.

I am very happy and pleased with the outstanding help I received from Rick. He helped me find a…read morebike that was suited Best for me! We found the perfect bike for me! I so appreciated his time! He was a very pleasant and he went beyond the call of duty! Everyone I came in contact with was very nice! Thank you Rick! My bike is awesome! It's comfortable, pretty, and rides smoothly!

There is a very helpful worker that helped me named Elijah. I also very much recommend this store…read morecause they have everything! Service was awesome!

I love the clothing line but gave a 1 star bc of service!!I'm a local customer and spend lots of…read moremoney in this store. The last several times the customer service has been awful. Today I had a return and noticed they missed my 25$ coupon when I made the purchase. Zach who was a manager had no customer service skills, he went and talked to his manager Brani and she was to busy to come out and talk to me!! She said go ahead and give me the 25$, but the other 20$ coupon I had to lose even though I was spending more than I was returning. After this experience I will shop other places for my Columbia line. Sad to say that's how they take care of the customers. Being a retail manager all my life, I would of just honored it to make my customer happy!!

I ordered 7 different wires from west marine. The ordering process was very easy although when I…read morerecieved my package, I found out that one of my wires was cut at 3ft, and the other 27ft would arrive another day, I ordered it as a solid 30ft strand. I contacted customer service about the issue and they sent my money back for the 1 strand that was cut. The next day I recieved most of the other wire that I needed. The other wires were packaged as if they had no concept of handling wire. None of it was rolled up, it looked like they had just shoved it inside the box and called it good. I spent well over an hour going through all of the other wire and de-tangling it. I will be measuring it to see if they actually sent me the correct length of wire because I doubt that they did. I added pictures of what the mess of wire looked like. Instead of them taking 30 seconds to coil the wire while they pulled it off the reel and taping it, they did this....

Very helpful and knowledgeable. Excellent choice of boating products and accessories. Had…read moreeverything I needed and then some. Will definitely shop here again.

I've bought 2 paddle boards and 6 bikes from YOLO Super…read morecool crew working the stores and great stuff Such a cool store Def stop in a location

Amazing service, accidentally set off the alarm but owner was very kind and the next day helped us…read morewith renting bikes!

This Hibbett Sports has more than some, less than others. They're a pretty good bet for sports…read moreequipment and active apparel. Their staff are always cool and easy to talk to. They need more sports apparel, in my opinion. I know I can get it cheaper on the internet, but I want it NOW.

Went in to buy my kids some new shoes for the upcoming school year. Ended up buying two pairs…read more Honestly, they were a bit pricey..they weren't running any sales on shoes so spent more than I wanted but it was the end of the day and I didn't feel like going anywhere else. The customer service was excellent. From the moment I walked in the salesperson who greeted me, Tyler, asked what he could help us with and did just that! He fitted my kids and stayed around after he got their shoes in case we needed anything else. He even threw the ball with my 2 year old while the older ones were requiring my attention. Employees like that are much appreciated to us Mothers with multiple children.

Good prices and an insane variety. Found stuff that I usually can find online. Staff was greatread more

Staff knowledge and helpful. Have been there twice for bait and reels re-lined. Excellent work…read more Great fishing selection.