I just had my first appointment with Dr. Davis and I had a completely opposite experience than the previous reviewer. Did we even see the same doctor? lol. She is the first doctor I've ever had that actually sat down with me and went over my entire medical history from the intake forms, taking about 20 minutes to do so. I've always felt like with other doctors that they don't even read it. I couldn't believe how thorough she was! She checked everything relevant to my issues. She seemed like she actually wanted to help and was concerned about making sure that everything with me was OK. I found her to be very nice & personable. Not only that, but she was very knowledgeable not just in her area of medicine but in other areas. She made several comments/suggestions about my family medical history, my treatment at the fertility center, and about a cyst on my back that proved to me that she is very knowledgeable about all kinds of medicine. My previous doctor never even mentioned nor checked several things that she did. In fact my previous doctor never asked me anything about my personal or family medical history, my infertility treatments, my pregnancy, or my PCOS diagnosis at all! He would just come in, after having me waiting 1 hour, and talk to me for 30 seconds, then call a nurse to take my blood. Not at all the case here.. What a difference! I walked out of there feeling VERY impressed and I wish she could be my doctor for everything. I also found the front desk staff to be very friendly although it can get very crowded there because there are alot of doctors they are managing the front desk for. The procedure for giving bloodwork is a little different than I was used to over at Cedars. Here, you have to go downstairs to 1 room to register, and then go to another room to have the blood drawn. But it didn't take TOO long to do, and the results come back fast so I am grateful for that. My previous doctor would never call me with results and when I would call when they were finally ready 1-2 weeks later, they wouldn't give them to me over the phone. The doctor would have to call me back but he would never leave it over voicemail, and I usually missed his calls, which got annoying. Here, they told me the the results would be ready 2-3 days later and I could just call to get them. read more

I can't remember exactly how I found Dr. Davis, but I'm glad I did. She's board certified in Internal Medicine and Endocrinology and Metabolism. I was looking for a board certified endocrinologist. I don't think I could have found better. I went in for a thyroid issue, but I've heard she has a lot of experience with diabetes. For my issue, once we had determined I definitely had it, she printed out extensive information for me to take home and went over it with me. She was responsive to all of my questions. She knew what she was talking about. She was very concerned about making the issue cost as little as possible for me. My insurance sucks right now, and office visits cost an arm and a leg. So I've been able to communicate with the office solely by telephone for follow-ups every couple months. It's hard to find competent, unharried doctors nowadays. She's one of them. read more

I have been to see Dr Davis several times and I really appreciate her caring, knowledgeable manner. I don't know why there are so many negative reviews on here about staff as I have always found them extremely helpful, friendly and courteous. I guess some of those reviews are out of date. Don't pass up the opportunity to see this doc because some people had bad experiences with her staff. She and her team have always been excellent in my opinion and I am very picky. If I don't like a doc, I move on till I find one I DO like. And I have never had a problem getting labs or anything else from them. read more

Worst endocrinologist EVER!!! Does not follow up after blood work results are in. Does not include patient in treatment decisions. Does not write new prescriptions. Takes 3 weeks of daily phone calls and emails and begging to get a prescription refill out of her. Does not discuss blood tests with patient before ordering unnecessary tests. Is not friendly, has poor bedside manner. And COSTS a fortune$$$$$$$$ read more

Came in early for a 2:20 appt at 2:10. Was not seen until 3:10. Nurses apologized. I asked them if this happened often. One nurse replied, "yes," with a serious face. The problem is compounded by the fact that parking for this area is atrocious. You pay lots of money for every minute you are parked in the facility. The doctor herself is nice enough. But the receptionists generally don't give a hoot. When you ask them questions they sometimes don't even look up from their computer to respond. How about some courtesy? Jeez read more

I wish I could write a review for the doctor and a separate one for the poor communication between UCLA staff, doctor and patient. I would give Dr. Davis at least a 4 if I were only rating her. She is a solid doctor, appears to listen more than many and going to her has helped me. I appreciate her sound and conservative approach to medication. I agree with the other reviewer who talked about UCLA being terrible. I also want to look for someone outside of UCLA because it is a communication nightmare. I would give them a 1 star if I could. Anything mailed takes at least 2 weeks to get-if it ever comes. RE: getting results for my medical tests, it took 8 phone calls and 3 weeks to get results that they actually had sitting there for 2 1/2 weeks. I was told all kinds of things about why I hadn't been called back. None of them turned out to be true. I lost sleep waiting for results and postponed other medical visits as I waited for the results. So frustrating. read more

Worst endocrinologist and possibly worst doctor I have ever been to. Detached, distant and disorganized. Was not knowledgeable about any of my conditions. Ordered unnecessary bloods and tests. Never followed up with results. Took 3 weeks and about 20 phone calls to get my prescription called in after having 3 incorrect prescriptions called in that were all not covered by my health insurance. When I asked her nurse to find an equivalent medication that is covered by my insurance I was told to do the research myself. Her staff are rude and demeaning and this entire experience has been grueling. Highly suggest going elsewhere. read more

Dr. Susan Davis appeared to me to be a very professional and exceptional Doctor. I went to her for the first time, and was stunned in a positive way, with the kind, interested, and thorough manner, that she provided to me as a new patient. She treated me as if I was an intelligent person, who could provide my medical history, and my own observations about my health, as a pertinent and important part of my treatment, (combined with her own incredible knowledge, expertise, and experience, medically). Dr. Davis allowed me to be a part of the process. How refreshing! How unbelievably wonderful, to say the least! Dr. Davis appears to have a genuine respect, care, interest, and investment, in her patients. She educates, and informs them. Again, how refreshing! She took a lot of time to listen to me, and answer my questions. She approached her treatment for me in a wholistic manner, not with just a straight endrocrinological approach, (although this she did quite well). I was impressed! Dr. Davis struck me as a very caring and professional Dr., one I could really trust my health to, and could have confidence in. Thank you Dr. Davis! read more

Okay, I think most of these reviews state what I also feel... Dr. Davis is terrific. She is rushed and under the gun, but she is a good doctor, sincere, easy to talk to. UCLA, of course, is terrible. I will say I've gotten lab results from them okay, but that is because I will call up the Customer Affairs office at UCLA if I get any static on getting medical records that are YOUR RIGHT to have under CA state law. I strive, however, to find drs. outside of UCLA because you are so just a number in their system. read more

I adore Dr. Davis. She is very busy because she is very good. She listens to me and asks TONS of questions and wants me to be healed. Lots of doctors want to pump you up with meds but not Dr. Davis. When I leave, I always feel better and not beat up or hopeless. Her CDE Anna is second to none. I am grateful to be at this Endo and I find her staff (the ones I encountered) to be very welcoming. I used to see Dr. Kamdar and he was NO BUENO! All he did was read my meter and increase my meds. I had to pay 20% of my medical bill each time just for that. I was furious and happy to get a new doctor. Thank GOD for Dr. Davis who has helped me tremendously over the last year. read more

I love Dr Davis, she gives me 100 percent of her time when I see her - she is up to date on latest research and medications, really brilliant and cares for me like I am her only patient. - the staff is a bit better than it was, much more friendly, but either way I would not leave due to staff issues. However, I think if you are nice to staff they will bend over backwards to help you. read more

Terrible experience. Dr. Davis may present well, but $2000 worth of basic blood tests where many mistakes were made, maybe 5 minutes with Dr. Davis before I was subjected to a smirking intern, no solution, horribly rude and incompetent staff, yada, yada, definitely outweigh that. I researched her thoroughly beforehand (including Yelp) and decided to make the trek to Santa Monica. I was seriously ill and she did not lift a finger at any point to help me. The last phone call I received from her office wherein the nurse explained that a test had not been administered correctly and that the results were incorrect, but that it really didn't matter (yeah, no problem, I'll just pay for it anyway - it's just my health) just sums it all up. No apology, no refund, no rescheduling, no follow-up! I'm still trying to figure out exactly what service I paid her for? read more

I saw Dr. Davis approximately one year ago. Not only did I receive a bill for her services rendered but also another bill from UCLA. Her staff is horrible. During a blood draw, I was pricked so many times which left my arm all bruised. Over-priced and not worth my time and money. When I called and asked to speak with Dr. Davis on one occasion, I was informed that there would be a consultation fee - REALLY!, this in addition to the ridiculous amount of money that I am already paying?? I would not recommend going to a UCLA affiliated doctor. They are only interested in money. I established a payment schedule and still I was tormented with threatening letters. A nightmare of an experience. Phyllis read more

I just had my first appointment with Dr Davis and am never going back. She was dismissive and didn't seem focused at all. I had to repeat myself several times because she kept asking me the same questions over and over again. Dr. Davis did not provide me with any solutions to my medical problems. Total waste of time! read more

I like Dr. Davis very much. She is very bright, attentive, energetic, and intelligent. She listens to you. I have always received my bloodwork results (and other results) in the mail in a timely manner. read more