A very professional group. They were able to get us the right policy for our current needs. I have…read morenever experienced a Philadelphia insurance company this great. They were able to answer all my questions that I was having issues with. It was great working with them.

I would highly recommend this company. The service we received was very helpful and thorough…read more Michael was very kind and explained everything in detail. It was a pleasure to do business with this company.

The place and the area appears far from perfect but the stuff is very friendly. In the middle of…read morethe march i called to schedule an appointment and i was pretty sure it will take forever to schedule one, but i was wrong. They had an opening for next day, which worked perfect for me. When i arrived there, big smile came to my face. The office it self was old, receptionist was still using appointment book, but its ok. Everyone was very friendly. Michael took care of me, he is very nice charming professional :) he answered all my questions and i couldn't ask for better person to help me file my taxes. I paid only $100 what i think its cheap. Ps. You can treat yourself with a candy :) Jk

STATE FARM /Chuck Watkins Agency…read more PLEASE read!!! 10/25/23 9:05 am , Contacted Chet Watkins office in Bensalem PA, for a quote on car and homeowners insurance, spoke with Danielle the admin, then transferred me to Tom for a quote for car& home policy to be effective TODAY November 1st . Tom who was working from home as he was ill, after providing car/ property /personal information, given pricing. We approved, and Tom then began to enter the policy into the system which only took a few minutes... then said State Farm is not insuring Kia's in our year range due to high theft. we advised him we had a Club on the car, a GPS tracker, as well as the completed update with the Kia dealer (documented) . Tom said he would call Chuck Watkins directly to see if he could do anything. He called back in approximately 10 minutes or so and said unfortunately, State Farm declined to cover us and that the loss of the additional car & home discount would not make sense for us just to insure just our home with them. Tom apologized, said our best course of action was to contact other companies so we get the best discount and ended the call. Note: we of course signed with another company the following day at lower pricing and with no Kia or other issue whatsoever as we provided the same photos and documents State Farm declined to review. GETS WORSE...Today, November 1, 2023 we received a call from Jerry who had left two previous messages (10/27 & 10/31) stating his company was retained by State Farm to do a property inspection for our homeowners policy??? NOTE: If our policy needed to be in place at midnight, why would State Farm still have an inspection scheduled for today? I advised Jerry that State Farm declined to cover us and why they wouldn't and that we already signed with another company....Jerry advised he works for a third-party company that was contracted by State Farm and that the request is generated by State Farm at the agent level. WHAT???? Per my conversation with him, his company gets paid regardless, and the agent then appears as if they are actually doing something to gain business for State Farm? THEY declined US almost a week ago! WHAT? I've tried calling Chuck Watkins office three times this morning since 9 AM when the office is supposed to be open and staffed - Only voicemail ....curious as to who pays for that third-party inspection?? I'm sure the cost at some point rolls into the customers bills.... Disgraceful .... from my conversation with the inspector we were NOT a one off....that it happens all the time... What a disgrace to waste people's time ( ours and the inspectors) and money just so you look like you're doing something you actually aren't.... Shame on you... And yes, we contacted State Farm Corporate as well...... although you may have perceived us as old & retired, but we had professional careers and savvy in this digital age we all live in... reviews, and social media go a LONG way these days

I contacted this office for an insurance quote. Within 15 minutes I had a new Quote with a saving…read moreof $400. over previous company. They were a pleasure to work with.

do not do business with the perzel agency! after doing continuous business with them since 2006,…read morethey dropped me for missing 1 payment since 2006. i am a breast cancer patient, and missing this 1 payment was an over sight due being busy with managing my sickness. i paid the payment and still was dropped. the perzel agency dropped a cancer patient who missed only one payment, just imagine what they will do to you. please do not do business at the perzel agency. the business also goes by the kelly/perzel agency.

The best Insurance agency I ever had! Always helpful and…read morefriendly and great rates that I couldn't find anywhere else. I have the whole shabang with them, auto home and business.

Our agent Mrs Rivera also friendly helpful and straightforward…read more The office staff are very welcoming and polite

Excellent service. Agent Rivera is also extremely helpful for answering questions and suggestions.read more