Ricardo was the best server I've ever had. The whole experience was 100/10. They had an amazing…read moreshow of pretty girls and the food was top notch. Ricardo made us reservations at their sister club for after our dinner to ensure we were taken care of for the rest of our night. Seriously the best night ever!! If you're in Cancun, please stop here and ask for Ricardo. Worth every penny.

Came for the Sushi, stayed for the flying drummers and ladies with flaming marshmallows in their…read morehead.

We showed up tonight with the reservation for nine of us. I got the green tea with the jasmine and…read moreit came in a beautiful teapot filled. The little teacup was so hot. I couldn't hold it and then I realized the little doily below. It was for your hand to prevent it from burning it. We ordered the edamame three. The garlic was outstanding on it! The miso soup was that perfect kind that turns into the little clouds in it. Very much a treat everybody's role was fantastic and the sushi was super generous with the fish. It was very fresh and melted in your mouth. We got the tempura ice cream and banana along with a cute little cake. The staff was super attentive and helpful. We had a fantastic evening.

Este lugar es una experiencia asiática en Cancún, do ambience muy japonés. Acogedor y muy bien…read moreambientado. El servicio fue atento y rápido. En tiempo de las comida fue perfecto. Nada demoró demasiado , ni tampoco llegó antes de lo deseado. La variedad de platos es muy buena.. días los sushis e la casa y las creaciones del chef definitivamente hacen de este lugar uno para visitar cuando esté en Cancún. Recomiendo este lugar. Sería una gran oportunidad que habiliten la mesa de temppanyaki. Sería espectacular .

delicious, authentic sushi experience in the most un-assuming place. This restaurant is right in…read morefront of the Chedraui .. very-very easy to miss or walk by .. but worth the find in every way! we started out with an order of the karaage, miso soup. the chicken was super crunchy and I highly recommend to start out with an order of this for the table, goes down great with some Sapporo. The "Hamachi" (yellow tail) was a bite that melted in your mouth, I ended up getting a couple rounds of these 2-piece bites. the rolls were great all around, you really cannot go wrong with any choice here. Service was great (even though we went close to closing time), place is clean , lots of parking options but its an easy walk from anywhere in the hotel zone.

Came in on a Thursday, it was pretty quiet. Ordered the softshell crab roll and the gyutan (beef…read moretongue). The beef tongue was overcooked and really chewy. Soft shell crab roll was really oily, and the roll fell apart too easily. It crumbled with a small pinch of my chopsticks. The rice felt like it was missing something, it was not seasoned with sushi rice seasoning or vinegar. Wish the dishes came with wasabi or ginger. Staff was friendly and patient which is an added star.

Javier is Da Bomb! He self-taught himself how to make these amazing sushi. He is usually by…read morehimself and can whip out these creations in 7 minutes. Take the time to watch him and you will be impressed! I don't do raw so I ordered the Texas and Caribbean Banana sushi. OMG! They were so delicious! I highly recommend checking this place out. It's perfect for a quick dinner or late night snack!

Sushi Station was okay, but it ended up being a little disappointing for me. I was actually pretty…read moreexcited because I probably hadn't had sushi in about a year, so I was looking forward to it. The sushi itself was basically the definition of par. I started with the banana roll, which sounded unique, but it mostly just tasted like a regular sushi roll with a slight sweetness to it. I didn't really get much banana flavor. I also tried the teriyaki chicken roll, and that one was just okay too. The teriyaki flavor was pretty weak and didn't add much. The best roll I had was a shrimp and salmon roll, although I can't remember the exact name. It was probably the strongest one I tried, but still pretty average. The Philadelphia roll was decent and slightly above par. The chef making the sushi was super friendly and nice though. Just know this isn't really a sit-down place. It's more of a grab-and-go sushi spot, and the bar next to it only has maybe three or four decent seats to eat at. Otherwise, you're probably taking it back to your room.

So beautiful! And very friendly service. I'm surprised I was the only one there shrug it was hard…read moreto find! It's on the second floor of the Macao casino. No one knew how to guide me there til I found the concierge form by the escalator up. Go into the Casino then right! Stated with hot green tea and miso soup, both came out hot and flavorful. The omakase options looked great but I opted for the menu. I went with nigiri: chu-toro with truffle added, o-toro, unagi with foie gras, squid and madako (octopus). All was outstanding. Would have loved to try the chocolate clam but they were out. The o-toro was so prefectly fatty! Well worth leaving resort for lunch! Chef Alexis and Server Javier were so warm and welcoming! Wonderful service!

Whenever we come to Cancun we come to Kai our favorite sushi spot!! It never disappoints! Sushi is…read moreso fresh! Tempura vegetables Are always great as well! We will be back soon!!

Classy restaurant with delicious food. The dragon roll was…read moredelicious. Oh and our main courses we tasty. After a long day touring the Mayan Ruins this was the perfect way to end our day.

Tonkotsu Ramen using instant noodles with the instant noodle package, what a disappointment for a…read morerestaurant at Marriot hotel. 200% Worse than what I can cook at home Music was too loud like club music, it was an awful experience :(

Excellent Japanese restaurant offering large, varied menu including sushi, ramen, teppanyaki and…read moretempura. Service was pleasant, professional and timely. Atmosphere was very nice, well lit, comfortable, traditional and clean. In fact our server inquired if the temperature was comfortable and adjusted it to make it cooler. Started with wet cloth (not hot), and a cucumber and sesame appetizer. The food was presented beautifully and was a substantial size, reasonably priced. Chicken teriyaki , chicken fried rice, shrimp and vegetable tempura were perfect.

We just got here, from hotel next door, as chubascos tormentas threaten from the Caribbean…read more Long wait time for orders. Soup we ordered never came. Not REAL Tempura. Bland sushi. Sapporo cervezas were bien frio ! Dos etoilles at best. Highly over-rated by previous reviewers ! Pero; any port in a storm ! Rick

The sushi was very fresh. The rice was cooked to perfection. Let's keep in mind it's 1) Semana…read moreSanta 2) Pandemic because of covid. This place deserves these five stars. The wait time was about 30-40 min so that was kind of a bummer but I also take into account that Im asking for a Japanese dish. Over all this was a very positive experience and I would order again. Disclaimer: The sushi rolls do have cream cheese as mentioned in other reviews, and we didn't mind it. The photo contains all the sushi we ordered for $45 US or 1080 pesos.

Generous 2 star review. We stayed at el presidente across the street and ordered 4 rolls and the…read morechicken teriyaki donburi to go. The Donburi was just rice and chicken with teriyaki sauce. The chicken was similar to a teriyaki bowl style. I Would order it again, but it wasn't donburi. I Would never order the sushi again. Only just few options out of about 20 rolls do not have cream cheese. Monday thru Thursday they have buy one get one rolls. The soy sauce was watered down and it did not taste like soy sauce. It didn't come with any wasabi or ginger, but we did get chop sticks! Even gas station sushi comes with ginger and wasabi. The wife says it tasted like someone who has never had sushi in their life made it. I would try the restaurant again, but never the sushi again. The person at the counter was sincerely nice and helpful.

My wife, baby, and I visited this restaurant during our stay, and unfortunately, our experience was…read morevery disappointing. The hotel mixed up our reservation date, which was not our fault. When we arrived, instead of trying to help or accommodate us, Alejandro and Natalia were very rude and unwelcoming. We felt like we were being treated as an inconvenience rather than valued guests. To make matters worse, they wanted to seat us in an isolated corner, and their attitude throughout the interaction was disrespectful and dismissive. Traveling with a baby can already be challenging, and a little kindness and professionalism would have gone a long way. We understand that mistakes happen, but there is no excuse for treating guests with such a lack of respect. This experience left a very negative impression and was far below the level of hospitality we expected.

This is located within Garza Blanca resort. They have indoor and outdoor seating. I typically am in…read morethe mood for the steak when I'm here but I wanted to switch it up. I went with the beef fried rice & ramen. Overall it was pretty good and our server Tomas was excellent. Definitely getting steak next time I go.

The sushi is really amazing here!! We were really hesitant at first but came here the last night…read morebecause of cravings!! We tried the tempura ice cream with strawberry and damn it was great!! I would highly recommend this place to anyone looking for good sushi in Cancun

Surprisingly good sushi rolls and shake don. Miso soup is quite authentic Japanese. Come back…read moretwice during our stay.