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    Susie Soul Catering

    4.0 (4 reviews)
    Open Open 24 hours
    Updated 1 week ago

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    Response time

    40 minutes

    Response rate

    100%

    Services - Susie Soul Catering

    Personal chefs

    Allergy-friendly catering

    Gluten-free catering

    Susie Soul Catering Photos

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    Recommended Reviews - Susie Soul Catering

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    3 years ago

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    4 years ago

    Business owner information

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    Antanique W.

    Helpful 3
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    3 years ago

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    3 years ago

    Food is great and she has her own unique taste. She's very professional and provides great services at all times.

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    Top Tier Catering - Large Turkey Wings in Gravy dinner with two sides. Packaging dependent on supplies.

    Top Tier Catering

    (103 reviews)

    Bedford Stuyvesant

    Peeps if you are in Brooklyn, specifically, Bedford-Stuyvesant! I'm here from Georgia, de capital…read moreof Soul Food! My favorite Aunty & Unc took me to this joint. This lady's Top Tier food was hot, delicious, clean establishment, honest and pleasant customer experience! The co-owner, Meeka was definitely on point! I wish she would think about joining the ATL

    1 Star -- Extremely Disappointing and Dangerous Experience…read more This was my first time ordering from Top Tier Catering, and unfortunately, it will likely be my last. I ordered through Uber Eats, but before placing my order, I went above and beyond to make sure I could safely eat the food. I actually called the restaurant beforehand and specifically asked about my sesame allergy. I was told that the wings I was interested in contained sesame seeds, but that if I made note of my allergy, the kitchen would follow those instructions. Fast-forward to my order arriving about 40 minutes later -- and after spending $55 -- I discovered that two of my four items had sesame seeds all over them. And when I say all over them, I mean whoever prepared the food went absolutely crazy with the sesame seeds. There were even sesame seeds inside the container with the pork chops and in one of my containers of collard greens. I cannot explain how frustrating and upsetting this was, especially because I took the time to call the restaurant BEFORE ordering specifically to discuss my allergy. I also listed my sesame allergy multiple times when placing the order through Uber Eats. To make matters worse, the receipt attached to the bag clearly listed my allergies -- not once, not twice, not three times, but FOUR times under the individual meals. There was even a large section on the receipt clearly marked "ALLERGIES." At that point, I genuinely had to question whether the kitchen staff simply didn't read the order or were being negligent. This isn't a preference or a request to leave off an ingredient that I don't like. This is a food allergy that I specifically disclosed multiple times. Cross-contamination and failure to follow allergy instructions can have serious consequences. I immediately tried to resolve the issue. Since I ordered through Uber Eats, I had to submit a claim through the app, as there isn't an easy way to speak directly with a live person. So now I have to wait and see whether Uber will actually refund me. I also called the restaurant directly. A man answered the phone and told me to hold. I waited on hold for approximately eight minutes before eventually hanging up. I called back several times afterward, and the phone began going straight to voicemail. And before anyone says I should have simply brought the food back: I live more than 20 minutes away, which is exactly why I ordered through Uber Eats. I made several attempts to contact the establishment and give them an opportunity to address this directly before posting this review, but unfortunately, I was unable to reach anyone. I am extremely disappointed. When a customer clearly discloses a serious food allergy before ordering, in the order notes, and on the receipt, the expectation should be that those instructions are taken seriously. This was not a minor mistake -- it was a major failure in handling an explicitly stated allergy. I hope the restaurant takes this situation seriously and reviews how allergy orders are communicated and prepared in the kitchen. I understand accidents happen, but this should not have happened. You literally have to read the order to prepare the food so how did you miss sesame allergy on a receipt paper more than four times I will never understand!

    Susie Soul Catering - personalchefs - Updated September 2026

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