We've recently noticed the finish pealing off the tub and a line of discoloration is appearing…read morealong the bottom of the tub. We asked Chris to come out and take a look. He had done an amazing job on the install and is very professional! However, I was sad to learn yesterday from the owner, Sean, that our 5 year warranty wouldn't be honored (we have a year left) and we would have to pay another $300 to have Bathcrest come and fix the problem. We explained we'd be happy to wait until the next time they were in our area and they wouldn't have to go out of their way to fit us in. He explained it wouldn't matter. I'm confused as to why there are additional expenses to repair if there was a warranty in place?? Is that standard practice?

From the owner: Bathcrest Associates of Manheim PA - We offer One-day remodel and complete bathroom remodeling…read more Bathcrest Associates offers Acrylic bath liners, Shower liners and wall surrounds. We specialize in bathroom remodeling, tub refinishing, ceramic tile resurfacing, and resurface fiberglass units. We also provide easy step-in shower conversion, walk-in showers, and easy-entry low-barrier showers. The Manheim Pennsylvania community has praised our handicap accessible showers and walk-in bathtubs for increased safety and comfort. Our walk-thru bathtub inserts convert tub to shower without messy demolition! We provide outstanding quality service with professionalism and integrity, always showing respect for customers, employees and all business partners. Call or Email Bathcrest Associates today to find out more about our One-day Bathroom Remodel.

I was excited to work with Jemson for all the cabinetry for our new house, even convincing our…read morebuilder to let us use someone new to him. Designing was great with Abby. Everything went downhill after that! Our last backordered piece arrived yesterday, 8 months from when the builder paid 50% down. The customer service and management was so lacking and we had to initiate 75% of the communication, including a demand or we take action to get the $2,000 deposit returned that they accidently forgot to credit us. We ended up providing our own installers due to the timing of everything in attempt to stay on schedule. Jemson told the builder he had to pay the 2nd half closer to when we wanted delivery. Once they had 100% payment, we started to learn of all the delays. We did not feel the urgency to get things sooner-especially with the backordered things. Our last piece had the delivery date changed 3 times, each time saying it would be a month longer. We feel someone dropped the ball in ordering. Jemson did not reach out to us to see if we got these last two pieces and if everything was complete and satisfactory, closing our order. Fabuwood's semi-custom kitchen is beautiful but it should not have taken 8 months to complete! "Thank you for your patience." was the only platitude we heard from Jemson in response to our frustration and the wait. I would NOT recommend working with Jemson if you are hoping to have an experience without frustration, stress and being treated fairly and with dignity as a paying customer.

I can't thank Jemson's enough for all their dedicated work, from the beginning of the project to…read morethe finishing touches of their Tile guy Oleg it was a pleasant experience! Thank you so much!

I had my kitchen cabinets redone over 6 years ago. I have been very pleased with them all this…read moretime. I noticed a drawer that was peeling so I went into the shop and they were very helpful saying they could get me a new drawer. They reordered the drawer, matched it perfectly and came out and installed it. After 6 years I would say that is great customer service!

This is by far the worst experience I have had with a contractor. June 11, 2013 our long awaited…read moreand highly anticipated kitchen renovation started. The end of September it was finished. From the very beginning scheduling was a major problem. Three days were allowed for the subcontractor that took no more then 1 day each. I found it very frustrating to have 2 out of 3 days with no work being done. When I asked Dave White about this I received a not so nice e-mail back telling me I knew nothing about scheduling. I wish I could say that was the worst of our nightmare. I can't begin to list all the problems so I will just mention a few. Professionalism was very poor from the beginning. I loved it when I found hidden cigarette butts in our cabinets. Hated them taking 20 minute brakes in my bathroom. Our entire kitchen was demolished with only the wall oven, counter top, dishwasher and refrigerator saved for re-install. Apparently during the removal of the wall oven it was damaged. We were never told this. When they went to re-install they tried to "fix" it. The oven did not work. After a week of trying to get it to work we called an appliance store. They are the ones who told us someone had tried to fix it. Dave White never disclosed this information to us. The design of two separate items were flawed. The apron above the sink was about 3" to short. When I asked about getting that fixed I was told by Dave White that is the standard size. I have a custom kitchen! The second big flaw was the microwave/oven that Dave White strongly recommended. Granted it was really nice but where it was placed in our kitchen was way to high making it dangerous and impossible to use without a step stool. Not user friendly. I would think an experienced designer would know about these things. When we went to pick out a new microwave we were told the type we originally had was made to be put in lower. One other thing I do want to mention is overcharge. We did change our sink style/color. The sink we picked out was much less then the sink Dave White picked out. When we needed to adjust the cost they actually charged us $800.00 more! When asked about it they said it was an error. That was not the last time they tried to overcharge us. Beware! After all of the above Dave White did fix everything but at times I felt like it was pulling teeth. THE KITCHEN I SHOULD LOVE I HATE!

They were amazing to work with, and they did a beautiful job in my kitchen. they worked with us…read moreuntil we found the perfect Granite. We needed a lot of of it and we wanted one big huge piece for our island where no one thought they would be able to get it into the house they did.

We ordered countertops for our kitchen here on the recommendation of our contractor. We weren't…read moresure if we wanted granite or quartz and Nichole very helpfully led us through all of the decision making. She also tried to find ways to save us money using different configurations of the slab, which was very nice. Once installed, one of the corners of the countertop didn't fit exactly how we wanted in the kitchen, so Lesher came back and fixed the corner for us. Highly recommended!

Mother Hubbard's Custom Cabinetry designed a kitchen for us within our newly created open floor…read moreplan. Based on our needs we requested 2 appliance garages, a large countertop pantry cabinet, an integrated fridge and dishwasher, an island full of drawers--only drawers. The challenge of the project was to create an island that could support the open floor plan and was still functional and good looking. They succeeded. MHCC also designed a trash cabinet, a spice drawer and 4 other drawers with dividers, a cabinet with roll out drawers, a cabinet tower for microwave and wall oven. We wanted painted cabinets and John at MHCC helped us find the 2 perfect paint colors. We are very pleased with the amount of work space we have, the size of the island, the flow from work station to work station, the color scheme and quality of our sold maple cabinetry. Talk to John at MHCC for your kitchen reno.

Mother Hubbard's helped turn our outdated kitchen into a beautiful workspace. We love our ceramic…read moretile backsplash and solid surface counters. The installers are friendly and courteous and the design staff is so creative. We can't wait to have Mother Hubbard's remodel our entire kitchen in the future. Mother Hubbard's is more than just kitchens! They remodeled our downstairs powder room, and we are thrilled with how it turned out.