My elderly sister was taken by ambulance for emergency services June 2026 and was quickly and very…read morewell treated at every level by a caring, knowledgeable team of professionals. From admission, surgery, post-op and recovery 13 days, all levels worked together providing excellent care and keeping our family updated. Can't thank Evan's ER, Medical, Nursing and super support staff enough for all they do every day for their patients, and especially my sister. We are grateful to have this quality healthcare asset successfully serving our communities... for 100 years already!

Unfortunately, Wellspan Evangelical is the closest hospital to our location. We use UPMC as our…read moreprimary care physicians, my mother was sent to Wellspan for an x-ray requesting what views our PCP wanted. The technician came to us and said they had a call into our PCP office as the views were not WellSpan's protocol, we waited over 30 minutes to finally get x-rays done. Also, prior to this we had an ER visit and the Dr on call was definitely rude and non-caring to our needs. Stated that we should have gone to urgent care (which was closed) my mother was in a lot of pain and could hardly walk. At all cost we will definitely be avoiding WellSpan Evangelical in the future.

My husband visited the ER in Wilkes Barre location after falling and hitting his head, he had a…read morescan or X-ray of his head only. He was discharged . The next days he wasn't getting any better and returned to the ER because he couldn't walk or use his arms at all. After returning for the second visit his was admitted for Spinal Stenosis, after MRI his entire body. A few days later he had two surgeries on 2 separate days and they both went well. The after care was the problem . The hospital seemed understaffed and his pain management and toileting needs weren't handled well at all. He was transferred to another part of the hospital where the nurses weren't as busy, that was a complete fail. He needed help with the urinal because he couldn't grip or pick up anything at that time. The call lights weren't answered in a timely manner and resulted in him urinating on himself and all over the floor more than once. He was also accused of being inappropriate because he grunted at the end of urinating trying to assure he emptied his bladder! Somehow the nurse and or CNA's took the grunt in a sexual way . Kwaniqua (she goes by Nikki) was the only hands on employee that didn't take that the wrong way. When I arrived from NY my husbands was filthy and there was sticky urine all around his bed. I bathed him and shaved him but he couldn't wait to leave there. I work in healthcare so I was really bothered by the condition of his room . I'm unsure who's job it is to call house keeping but every employee that entered the room had to know the floor needed to be cleaned! The discharge was pretty smooth except his disability paperwork wasn't forwarded to the surgeons office and as a result he didn't get paid. We had to drive back to Pa for a virtual visit because the surgeons license is for PA only, not a big deal but the lack of communication was. 3/13/2026 we're still waiting for paperwork because of a release that was needed. So many balls were dropped related to getting these papers filled out I'm still baffled. Thanks to Bailey in the Orthopedic Office for picking up the ball for the rest of her fellow employees and employer! It took Bailey one day to figure out what many couldn't for whole 60 days. We have the portal set up, paperwork uploaded and his 2nd follow up appt scheduled , all within 24 hours!

Very professional care provided by all their staff. They also communicate via the website : my…read moregeisinger.org I am very pleased with my Geisinger doctors, nurses, physician's assistants, nurse practioners , clerical and business, scheduling staff, and medical secretaries.

Symptoms of Bronchitis. I reserved my spot online, checked in upon arrival and was seen by Dr…read more Robert Hogan. He was very attentive, knowledgeable and easy to talk to. He wasted no time getting chest x-rays, oxygen and a breathing treatment. Diagnosed as Bronchitis as I suspected. He had a shot of steroids administered, called in prescriptions and I was on my way. The entire staff was very polite, friendly and helpful. Of course no one is a fan of going to the doctor, hospital, clinics, etc; but my experience was very very efficient and pleasant. Totally recommend!!

Friendly knowledgable staff great with children the only down side is the wait . The rooms are…read moreclean and entertainment is provided . Five stars

I made an appointment online for the office at 1824 East 3rd Street, Williamsport PA 17701. I…read morereceived a call to provide information to preregister. Unfamiliar with the area, I had to ask for specific directions. The staffer went over and above to help me. I was greeted promptly. I waited a reasonable length of time for a busy Saturday afternoon. I confirmed and provided additional registration information. I was greeted by Ms Freshour who examined me and confirmed my needs. She made me feel quite confident, was very professional and comforting. Then Daniel Freshour PA-C asked appropriate questions, advised care options, discussed advice and provided care. With 40 years of medical office experience, I was very pleased with the facility cleanliness and the level of professional medical care.

I walked in the door after working all day as an Optometric Physician across the street at Pearle…read moreVision and was out the door at 4:30 with my diagnosis and medication. Great Job

The staff here are very slow. They're nice, but very, very slow. It's like they don't care about…read moretheir jobs at all. we've been here almost 2 hours just waiting to see the dr let alone have them do a check.

I brought my daughter here last week I was told the visit was $120. She saw the Dr and was…read moreprescribed medication. A week later I received a bill for double the price. Nobody could tell me why there was an additional charge. If there was going to be more fees I should have been asked if it would be ok. Deceptive Billing Practices beware of going here you might receive a bigger bill than you were told.

Please bear with me. I'm not a holy roller in your face religious zealot. But what I witnessed this…read moreweekend happened by the grace of God. The staff at Hershey medical system were blessed with the skills to save my mom. My mother had a major stroke on Saturday. She had a complete blockage in the area controlling speech and movement on her right side. She arrived at Hershey able to understand but unable to communicate. She couldn't lift her arms. She literally was scared to death. Likewise, my dad, who witnessed everything, was panicking. When we got the call, we threw some stuff in a suitcase and drove all night covering over 800 miles to get there as soon as we could. When we arrived, we went directly to the hospital. Of course I had updates from my family, but I still wasn't sure what I would see when I walked into her room in the NICU. The moment I stepped over that threshold, I knew I still had my mom. Not mom with a new normal, but MY mom. How did I know? She was complaining about something. Yep, that's my mom, bless her heart. (And I mean that in a true southern way!) I've already established my belief in divine intervention, but it was the excellent staff at Hershey that actually performed the miracle. The moment mom crossed the ER threshold, she was hit by a whirlwind of activity. Time is critical for a stroke patient. Within the first 1/2 hour, they confirmed the stroke and had a specialist paged. Less than two hours from getting wheeled in into the ER by the EMTs, she was in recovery from surgery. The surgery was delicate (as are all brain surgeries, of course). This particular surgery takes advanced skills - her neurologist said that even they revere these surgeons. The doctor said that they got the entire clot but didn't know her prognosis. He did say that recovery was going to be slow. The wonderful care didn't stop in the ER and OR. The nurses and support staff were second to none. Not only was mom well cared for, we were also recipients of the helpfulness and kindness of the staff. We were kept abreast of every test and procedure. They made sure that the doctor came by while we were there - keeping us tightly in the loop. We had pertinent phone numbers so we could always speak with her nurse. They helped us set up her portal (clear cookies before enrolling). Mom was a nurse so she has exceptionally high standards for nursing care. Even she was impressed. There were a couple of hiccups. The food was awful. I wouldn't have eaten it either. They did not do a very good job at helping her with hygiene. She said she had a bed bath but whatever they did, sure didn't do what was intended. In 5 days, she had only received 1 bath. Please be aware that the medical center is HUGE and you will most likely have quite a trek to the room. Seriously, after the first day, I traded my cute sandals for my tennis shoes. There are a couple of places inside to eat but we didn't try them. A very busy Starbucks is in the lobby. Us fellow Penn Staters feel especially at home with the replica of our beloved Nittany Lion sculpture in the rotunda. A life size replica of our mascot sits on an outside bench just begging for a photo shoot. If I ever need urgent medical care while in town visiting, there will be absolutely no question on where I'll go. Hershey Medical Center. It's undoubtedly one of the best. And, to the staff - thank you from the bottom of my heart for saving my mom. Bless you all.

A state of the art Medical training facility under the Penn State University doctors and medical…read morestudents. The facility is large, like big as all heck large. It is well maintained, cleaned, and up kept. The ER is a little slow if you come in on a Saturday, but the staff (on all aspects/positions) are outgoing, knowledgeable, and wanting to educate you on what they are doing/have done and the options that you have. With that said, the care is exceptional. The nurse staff is beyond amazing! The care was contributions, present, and working to provided the best care available!! Going to the hospital is NEVER easy and not something anyone looks forward to, but I assure you that you are in good hands here!!

Had spine surgery scheduled in Dec 2021 and they decided to stop all surgeries to deal with Covid…read morepatients. Omicron variant is just a cold. All about the money the govt is paying them. Not a good community hospital when the community can't depend on them because they are more interested in the money they get for Covid patients. They are the ONLY HOSPITAL in southeastern PA area go has stopped all surgeries because of Covid. Meanwhile, people sit, wait and suffer with pain.

Absolutely spectacular doctor. Compassionate, super bright, best bedside manner and wonderful to…read moretalk to. I so appreciate the care I've received over the years.