I believe the first most important quality when looking for and considering in a realtor agent is communication and professional conduct. Full stop.
This is not what my experience with Thomas Hu has been.
It's an old house. The assessment value is 799k. A stretch at best. I knew that. ( Has been a rental property for years ) It's obvious. His insightful advice to repair and repaint was no surprise. On the first conversation, it was made clear I don't have the capital to renovate the whole house. New kitchen, floors, etc. Doing our best. New carpet, paint, tub & bathroom accessories, fixtures, yard work ect. I knew and communicated these facts.
Thomas made me feel I was working for him. Infact, he told me that selling my home for less than 799k wasn't worth his time (weeks after he was at the location...weeks after our consultation ). .... Actually, I'm ok with that if he told me six weeks before our first consultation at the house, leading me to believe he's my agent. My guy. He talked, happy, good handshake....
I take some responsibility. He never offered a contract to sell the house. I was negotiating on service and commission. I think that's common? If not explain to me why. You are the professional. Maybe I was asking to much (?).I did mention that I had spoken to a discount realtor ( 1% Realtor).
After a missed phone call appointment, Thomas ( he slept in for our 10:00 appointment that he missed), explained it's only a 6k difference. Only 6k, and if there were selling issues or complications, paying the 6k extra in commission is worth it.
When we did finally talk, he wasn't interested in posting a "Coming Soon" sign while we do the reno's.
I assumed Thomas was still looking after our interests. He did show the house to a client and offered to double represent. He asked if that would be ok ? Sure.... "Hey if you can sell it, absolutely".
In short, there was very little communication, un answer emails, unanswered or long awaited replies to questions, knowledgeable advice, a feeling of support, concerns about our well being, the attention to detail and the professionalism one would expect.
I welcome any dispute in my review of Thomas Hu. read more