Cyndy's Bottom Line: Cathy P. of Frankly Realty and her team are excellent!…read more Cathy helped us years ago as we relocated to the area and we were happy with the condo we purchased and Cathy's service. So we called Cathy P. For advice on selling our condo and setup a meeting. Cathy came to the meeting fully prepared with comparable info, and data. Cathy is experienced, knowledgeable and real estate savvy. We listened to her selling advice and how to price our condo for the market today and asked questions. I liked the fact that Cathy fully utilized social media to advertise and market our condo. Cathy is an excellent communicator. She will listen to you as a customer and what your expectations/goals are and will set forth to incorporate them into the sell. We were fully confident that Cathy was representing us for our best interest in the sale of our condo. She will work diligently for you to achieve success! Cathy and her assistants Undrah and Yvonne will keep you apprised of the entire process from start to finish. They are excellent on providing status updates with specific details and answering any questions you may have during the process. We were very pleased with Cathy and her staff. I would definitely refer her to my friends and family. We did refer her to my sister in law and they were pleased with their outcome as well. Check out her site: http://cathypoungmalai.topproducerwebsite.com Mahalo nui loa!

I've bought and sold perhaps 10 homes in my life and no realtor who has ever represented me…read moreexceeded the excellent job Cathy and her team did for my benefit. In this case I had to renovate and sell a property from afar on behalf of an ailing family member who lived on the other side of the country. From renovation to staging to marketing to sale, Cathy and her capable team fulfilled every promise made with outstanding professionalism from start to finish. What's more, she generated multiple, incredibly high-quality offers and ultimately concluded the sale at a price that was more than sixty- thousand dollars over our original price and indeed tens of thousands over even my most optimistic expectations. I can't recommend her more highly...and I don't say - or write -- those words all that often.

We've known Rachel for the better part of 10 years - or, to put it another way, she's put up with…read moreour starts and stops on house hunting for the better part of a decade, always helpful and without complaint. When we finally decided to get serious and put in a bid on a house that we found on a Thursday night, with bids due on Tuesday morning, Rachel gave us her opinion on the property in minutes, arranged for her colleague Jenn Abreo, to meet us at the property at 8pm on a Friday night, and get a home inspection arranged over the weekend so we could bid with confidence. That house - as predicted - went for ~$125k over ask - Rachel and Jenn were communicative though the process, advised us on how to make our bid more appealing, and, at the end of the day, not to match the crazy bidding war. Jenn took us around to see a few other places over the next couple of weeks until we found our current home. We got it for ~$75k under original ask (though we had to concede any fixes from the sellers, which I was fine with), and Rachel and Jenn threw in a years' worth of warranty for the major appliances since our hvac and water heater are a little old. We highly recommend both Rachel and Jenn.

Valentino was great until we reached the final walk-through and settlement; hence the "Meh. I've…read moreexperienced better" 2 star rating. It was really hard for us to decide on moving forward with this home because there was a really gross cat closet in the home that just turned us off. Eventually, we moved forward and after the inspector came in, Maria negotiated 3 items to be fixed before we would purchase the home. One of these items, naturally, was for the sellers to deep clean the 'cat pee closet' so it wouldn't stink anymore. We were told the final walk-through would be done up to 5 days prior to settlement to make sure the items in question are fixed. Settlement was May 9th. On April 22nd we emailed Maria, "How are the inspection items progressing?" Maria wrote "I plan to check in with the listing agent next week regarding the receipts as the sellers have until the final walk through to have the repair items completed. I'll be sure to keep you posted." We were confident that Maria was taking the necessary steps to make sure the items were completed. The morning of May 9th, settlement day, I emailed Maria to ask her for the sqft of the carpet in the home or the dimensions of the rooms so I could schedule carpet cleaners. She wrote back with, "Unfortunately I don't know the carpet square footage or have specific floor plans with the dimensions for the home. On the positive side, the seller had the carpets professionally cleaned prior to leaving, so you may want to check it out this afternoon before making any specific plans." At the same time, Ben sent an email with the invoice, "Please see below for some final notes from the listing agent and attached for the home inspection receipts......." *final notes from seller: "Hey Ben -See attached invoices for the home inspection items..... my client got the property professionally cleaned as well..... " In response to Maria's email (that she didn't have dimensions of the bedrooms/livingroom), I wrote: "No problem! I'll just measure it when we get there.....I did see the invoice and all the carpets weren't cleaned.....I actually thought it was kind of funny that their agent said the property was professionally cleaned, when the invoice says it was only half the carpets and inside the oven ;) lol ..... the hallway closet was not in the invoice - which was the only thing we asked to be deep cleaned. It had better be cleaned and not just febreezed!! :) " Maria Responded with: "Understood, Jocelyn. I expect that the whole property was professionally cleaned (included the hallways, staircases, kitchen living area, etc) and that the standard form just didn't have a place to state those areas. With that said, you'll have a chance to check it out shortly. ;) Keep me posted!" Soooo... since she didn't care to take my concern into serious consideration, I did it myself and called the cleaning company to confirm what EXACTLY was cleaned. The cleaning invoice said: Bathrooms: Bedrooms, Living Room; Cleaning Carpets Dining Room and Basement: Kitchen Inside Oven Total Bill: $60.00 After calling the cleaning company, I wrote Maria: "I just got off the phone with [company name].,,,,,,It was JUST the Master Bedroom carpet and inside the oven. Nothing else in the home was cleaned.... She said she was told they only wanted the Master bedroom carpets cleaned so that's all she did..." (I specifically asked about the hallway closet and the cleaning company said "No, just the Master Bedrooms carpet was requested to be cleaned, so that's all we did.") Maria wrote back with ",I just left a VM for the listing agent to get clarification on the hallway closet.I'll let you know if I hear anything prior to the final walk through." We didn't hear from Maria. Ben met us for the walk-through and the cat closet REEKED of pee... STILL! He 'texted' our concern to Maria. We left to eat and 1hr later met Ben for settlement. He didn't revisit our concerns nor did we hear from Maria or anyone at Valentino about enforcing the contracted items. We were just told to sign. We got home and I emailed Maria directly. She responded with, "I'm so sorry, Jocelyn. The listing agent had written back (much later) the carpet in the hallway closet had been cleaned. Unfortunately once going to settlement, we really don't have a leg to stand on if we were to go back to the sellers regarding this item. With that said, let me know if I can assist in anyway. I hope everything else went smooth and successful today & your happy with your new home" I was shocked. It was like a slap in the face. Basically... "Meh, tough love, Jocelyn! Have fun with the cat closet!!" Maria did send me a link to ahome remedy to get DOG pee out? First, that's 'dog', and second, if I wanted to clean that closet myself (I'm pregnant) then we wouldn't have negotiated the sellers to do it!!!! So now, I'm 8.5mo pregnant using CHEMICALS to clean that closet myself. Thanks!

We had an outstanding experience working with Megan Fass and the Fass Results Group in selling my…read moreparents' home in McLean. From the very beginning, Megan and her team (Jenny Moore) demonstrated professionalism, market expertise, and a genuine commitment to understanding our goals. Thanks to her strategic approach and strong network, we received five competitive offers in a short period of time. What truly set Megan apart, though, was her ability to help us navigate those offers thoughtfully--not just focusing on price, but on finding the right buyer. It was very important to our family that the home not be sold to a developer who would tear it down, and Megan respected and prioritized that throughout the process. In the end, she helped us secure a buyer who aligned with our wishes while still delivering an excellent outcome financially. Her communication was clear, her guidance was steady, and she made what could have been a stressful process feel smooth and well-managed. The house was on the market in January and we had two snow storms that Megan and Jenny were able to take care of getting the snow on the driveway shuffled in time for the open house. We're incredibly grateful for Megan's dedication and would highly recommend her and the Fass Results Group to anyone looking to sell (or buy) their home.

Paul's the best realtor around. Paul was not only knowledgeable, communicative, and quick to get…read morethings done- he also provided sound guidance when I asked for it; was encouraging and checked in on me when several hurdles presented along the way; was always flexible and thorough... The list goes on. As a first time homebuyer, there was so much I didn't know and so much I was anxious about- he is trustworthy and made me feel grounded through the whole process. All in all, my buying experience with him was more than I could have asked for.

Susan is a fantastic real estate agent. I worked with her to find, make an offer and close on an…read moreApartment in Tenleytown in Washington D.C. My favorite part about Susan is that she is in your corner. She will fight to make sure you get certain discounts, credits and doesn't just try and push you through the sale. She is blunt and very knowledgable which will help you save money because she will push the other agent for concessions. I am very grateful to have worked with Susan.

I have worked with Susan and her team twice now. I used them to buy a condo in Shaw/Howard and then…read moreused them to sell the condo. Susan is upfront, honest, hard working, and determined to do what's best for her clients in an ethical manner. Susan's team has a great website, particularly for new construction. Susa knows many of the developers in town. And she fights hard to get the best deal for her client. In my my recent experience selling my condo, she took great initiative to find buyers and to research the market. She did more than the general research that many realtors can get through brokerage software programs. She went to talk to developers in the area to develop a rationale for pricing my unit and then to fully support that price to buyers. I got more than asking without the property hitting the MLS. I appreciate the way Susan listened to my concerns and my expectations. She was not afraid to push back when she needed to. And together we arrived at a plan that led to an incredibly smooth closing. I'll continue to use Susan and recommend her enthusiastically.

We worked with Jen on selling our DC condo In April 2026. She patiently guided and advised us…read morebefore we ever signed a contract. (for more than a year!) She is honest, up front, quick to act and extremely knowledgeable about the market. Our listing sold in ten days and we closed super fast. We felt like Jen had our backs every step of the way. We would highly recommend Jen to anyone looking to buy or sell.

Jen was the perfect fit to sell our Westchester condo from start to finish. She had great…read moresuggestions and options for staging, pricing, understanding the market, and timing. She was right on! This was very hands off for us and we really appreciated that. Thank you, Jen!

This will be our second time working with Dianne. We met her initially in 2019 when we were looking…read moreto move from a rental to buying our first home. The process was incredibly smooth and we learned a ton from Dianne! We kept in touch and fast forward to Fall of 2024, we had a conversation with Dianne about moving. This time we would need to buy and sell together, we were incredibly nervous. It is a lot of moving parts and things happen quick, you have to be prepared and stay on top of paperwork, etc. Dianne was there throughout the entire process! She stayed patient and was not pushy. After about only 2-3 months, we sold our townhouse in TWO weeks and closed before we purchased our new home, which we did not expect. If you are looking for a hands on, patient, incredibly knowledgeable realtor, then look no further.

Dianne was great, I feel like I made a new friend and found a realtor I immediately felt like I…read morecould trust. Dianne listened to me and took my needs into consideration. She spent time with me, in my house, coming up with a plan for staging and an open house. When she ran my open house, I ended up with multiple offers immediately and sold the house in almost no time. Dianne took the worry out of the entire process for me, making it easy for me to relax knowing my home sale was in good hands. Thanks Dianne!

Working with Chrissy to sell our old house and buy our new house was wonderful. We had a crazy…read moretimeline to get everything done, and she was able to negotiate everything for the sale and purchase to meet our goals. Her connections helped get our house on the market and sold quickly to facilitate us buying our new house, which we love. Her attitude is so helpful during a stressful process, and I really appreciated how organized and efficient they were at everything that needed to be done.

We worked with Lisa Dubois in selling our home. She is the best agent to help you get the best…read moreresults. Her professionalism, knowledge and kindness builds a confidence that you trust her throughout the process. She is the best.

My fiancé and I worked with Rachel on both the selling and buying side of moving in together. She…read morewas fantastic on both sides and really helped us navigate the process. Rachel is super knowledgeable of the DMV housing market, communicative, and very genuine. On the buying side, Rachel helped my fiancé get the top sale price in recent history within his old neighborhood. She helped with renovations leading up to sale and was very respectful of our budget. She helped us make smart decisions on what to update and what to leave as is. On the buying side, we struggled to find the right fit. We were all over the place in terms of neighborhood, style of home, and (due to changing job circumstances) budget. Rachel was patient with us throughout the whole process... which took almost a whole year . At no point did we feel pressured to just make a decision. Ultimately, we are very happy with where we landed... and the price point at which we got our new home. We feel like Rachel did a great job advocating for us on the sale side. 10/10 recommendations Rachel to anyone looking to buy or sell in the DMV.

Rachel is the best of the best! I had quite a wild ride as a first time home purchaser and I could…read morenot have done it without Rachel. She is a confident, knowledgeable agent that brings passion, determination, and professionalism to every aspect of the journey. As the buyer you are able to breathe easy knowing Rachel is there to support you every step of the way. I can't recommend her enough.