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    Suzanne Shapero, DMD

    3.4 (5 reviews)
    Closed Closed

    Services - Suzanne Shapero, DMD

    Dental bridges

    Crown installation

    Crown cleaning

    Suzanne Shapero, DMD Photos

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    8 years ago

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    8 years ago

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    9 years ago

    Dr. Shapero and her friendly, caring staff are genuinely concerned about their patient's dental health.

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    Patel Family Dental

    Patel Family Dental

    3.3(4 reviews)
    4.1 mi

    Quality of care is ok. Office manager and financial coordinator are both extremely rude. A request…read moreby Dr. Patel to United Health for a rate increase resulted in us being billed for services previously covered by our insurance, which hasn't changed. We were told by the office manager that it is our problem with United Health Care, not theirs. We won't be returning.

    Best dentist I've ever had!…read more Before your appointment: they send out email reminders 2 week before, 1 week before, 1day before, and the morning of your appointment. They also call to confirm your appointment as well. Waiting for your appointment: I have never waited more than five minutes for my appointment. They have never made me wait and I have always been able to speak to the woman behind the counter the moment I walk in. The waiting room is pretty and well kept. During your appointment: Everything is digital and they have computer screens to show you all the images of your teeth that they are looking at! They remember you and are polite and kind and make small talk, which is nice. Everything is to high tech and spotlessly clean. After your appointment: They give you a folder with your teeth X-ray in it for any specialist you want to go to and give you a goodie bag with Toothbrush and toothpaste and floss in it! I love going here and they are by far the best dentist business I have ever been to!

    Photos
    Patel Family Dental - Dr Patel with (from left to right) Vicky (receptionist), Shannon (office manager), Stephanie (hygienist), Sue (hygienist) Mary (hygienist)

    Dr Patel with (from left to right) Vicky (receptionist), Shannon (office manager), Stephanie (hygienist), Sue (hygienist) Mary (hygienist)

    Patel Family Dental
    Patel Family Dental - Part of the elegant waiting room

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    Part of the elegant waiting room

    Baldwinsville Family Dental - Everything in my review is legal - medical claims can be proven.

    Baldwinsville Family Dental

    2.3(15 reviews)
    0.3 mi

    I have been going to Baldwinsville family dentistry for a few years now. They are wonderful. They…read moretake such good care of you, very gentle when they're doing work on your teeth very calming atmosphere I highly recommend them.

    I have been going to Dr. burke for quite a few years and was generally happy with the work on my…read moreteeth. this last time though, not-so-much. the crown came off one of my molars in the back so I made an appointment to have it cememted on. so on july 16 2026 I came in and he said the crown had a hole in it -it was metal- and bacteria could make its way in and that the crown would probably come off again so we talked about a new crown and I said okay and then he drilled around the tooth and left. the assistant came in with the cost of the new crown and a 10% discount if I paid in cash. the total was 1490.00 but with the discount, it came to a little over 1300. so I went out and paid for half of the total bill, which was 700.00. also made an appointment for July 29 so the new crown could be put on. a few days before my appointment the person in the front desk called and cancelled the appointment and said barb would call Friday to reschedule. well, no call on friday. and no call on Monday or Tuesday either. I called and told the girl that barb hasn't called me yet. she said barb was't in and she'd leave a message for her. I waited and still no call from barb and I was getting worried that the uncrowned tooth was going to break so I called again and I asked what was going on with Burke and she said he was leaving the practice and there were no appointments for me with him. she put me on hold and came back a few minutes later and said I could have an appointment with Dr. Sam so I made the appointment for August 12 to see her. I was sent a bill for 720.00 dollars so on Monday and called b'ville dental and told receptionist that I don't owe 720.00, I owe 648.00. so on Wednesday the 12th I went in for my appointment and the desk-girl said I owe 720.00 and I showed her the receipt and said i owe this amount. then she tried to get me to pay up front and I said i'd pay when I got the crown on. a few minutes later, the woman who takes payment came out and called me in to her desk and said payment is due before my procedure. so I wrote the check out for 648.00 and she said I owe 720.00. I was starting to get upset and told her I don't owe 720.00 and then the manager came down the stairs and said the 10% only applies if you pay the total amount. news to me. so I said you can keep your crown and that I was going to find a new dentist and that woman just shrugged her shoulders. I than said I want my 700.00 back and she said lab fees would be taken out of it. I was so angry. so I called the NYS attorney general and left a message asking if they could help me get my money back. that practice is so uncaring! DO NOT GO THERE!

    Suzanne Shapero, DMD - pediatric_dentists - Updated September 2026

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