I came in here to browse the Miik line since I heard about it from the green living website. I was…read moredisappointed though to see how casual the clothing looked, especially the cardigans which I was interested in. $180 for a paper thin cardigan with stitching similar to the kind on yoga pants? Methinks not. Basically it's overpriced travel / sports clothing. They had some nice rain coats from North Face however. Might be worth a look in the winter time when they have the winter coats out. We shall see!

For the most part, I received great service at this store. The girl I had been dealing with was…read morequite helpful and was able to track down the item I was looking for and order it in for me. The staff overall are friendly and welcoming. I came here for one thing specifically... and ONLY because everywhere else I called around town weren't willing to, or couldn't, order it in for me but they seem to have a nice (yet limited) supply of mostly higher end gear and clothing. I doubt very much that I would shop here again as there are other places which have a far greater selection for lower prices. One thing I was certainly disappointed with was that they didn't honour the '10% off your purchase' check-in offer. The owner claimed to know nothing about it... I'm not quite sure how that would happen.

A few Sundays ago, I was in the Spadina-Queen Street West area. I walked by this MEC on my way to…read morean eatery for lunch. Walking back to my car after lunch, I decided to stop by this store and check it out. I like MEC. On the first floor, freeze-dried food was in front of me. Pad thai sounded great. I then saw electrolyte tablets and waffles. If you are looking for a water bottle, there are lots to choose from. From Hydro Flask, to MEC's own line, you can find something that will suit your hydration needs. I saw lots of camping items. Tents. Cookware. LED lanterns. This store has everything imaginable. The downside is that I didn't see any sales items. I find it expensive to shop here, especially post-co-op memberships. There are two floors to this store. You can take the stairs or find the elevator. I didn't buy anything. However, it was nice to browse. (433)

The worst online customer service; they have a chat function that clearly doesn't work. After tons…read moreof waiting, they ask you to email. Which they also haven't replied to (almost a month for an order that's 'PROCESSING'...). Annoying.

Good service they know their stuff, good stinging services, just be awae that the store hours are…read morechanged and they are closed Sunday, Monday

I have only received gifts from here due to a holiday or my birthday. I can only speak to when I…read morehave had to go in to exchange sizes or colours. However the customer service has always been friendly and welcoming. My latest visit I had to exchange the Osaka Nike GP Challenge 1 shoes because they fit narrow. They were able to put the half size up for me and I was able to try them on. They were still narrow so the persona at the time helped me with selecting a different light tennis shoe. The prices are reflective of the sport. In other words tennis is not cheap so why would I expect equipment, clothings etc. to be? They are on the pricer side just in the sense I have never been in the store when a sale was happening. That's all I'll say to that. Overall great experience and I will be stopping by again on my own terms.

Great place to go for your running needs. Staff is helpful…read more Great place to runners, gears, clothing. Not a cheap place. You can also donate your old runners there.

I walked in to the store and received great service from Helen. She assessed my situation and…read moreprovided excellent advice pertain to my needs and best shoes for me.

Small store in the Eaton Centre, but lots of great shoes and accessories all at reasonable prices…read more Despite being very busy in a prime shopping mall,, staff are attentive, friendly and helpful.

This is one of those stores you need to check out in Toronto…read more The workers here are friendly and helpful. There is a large variety of leather goods such as gloves, jackets, belts and other apparel. There are used and sale jackets in the basement and even movie props. You can find many collectors items upstairs, from gemstones to skulls to antique game machines. The store is bigger inside than it looks, you can spend a whole afternoon browsing here

I went in looking for a leather necklace for a medicine holder that I have around my neck, and…read morespoke with Doc and his staff to help me out. Doc has a very dry sense of humor, so we got along great, and I believe his name was Dylan and a man named Rick also helped me out. This place is a museum, and I mean that in the best way possible. It just keeps going and going with cool older items and artifacts. They have a huge selection of replica non-firing pistols and leather jackets and clothing. Posters, glass cases full of vintage motorcycle gear and old phones. You're encouraged to wander, and they don't follow you around making you feel uncomfortable. It's all good here. If you're in the neighborhood, go and check out Doc's. It's amazing. Worth the trip!

Okay. I admit it. My shoe collection would make Imelda Marcos blush. (If you don't know who that is…read morestop reading this now, you're far too young to be up this late.) I have shoes that are comfy but hideous. Shoes that can only be worn to walk to the car and back. Shoes that are so pretty I can't bear to part with them, even though I no longer wear them. Now, The Shoe Company is pretty mainstream, no Fluevogs or Manolos to be found. The reason I write this review is not for the selection of merchandise, but for the stellar service I got there. Buying some comfy, practical, yet still cute winter boots is a task all Canadian women dread. So you can imagine my joy when I found exactly what I was looking for . And you can also imagine my rage when the buttons started to fall off said boots after wearing them about 5 times. But, the lovely people at the Shoe Company did not fail me. Not only was I given a full refund (which I never expected, seeing as they had been worn) they found me another pair and had them shipped to me within less than a week of my returning the first pair. I was thoroughly impressed with every staff member I dealt with, and there were a lot of them as I had to visit the store 3 times. Friendly, polite staff without a sniff of laissez-faire attitude or snarkiness are hard to find in Toronto, but these guys have it in spades! Shoe Company, you had me at hello, but you keep me with your great service. And the shoes.

The Manager at this store is a moron and needs to learn better customer service skills…read more I bought a purse here the other day. The strap has two clips on each end that fasten around a metal ring on each side of the purse. It wasn't until I started using the purse the next day that I realized one of the clips was defective. It would close but was missing a spring designed to keep it closed. Not a big deal really but not an ideal way to carry a purse either. Anyway, I went back to this location with my sales receipt and explained the problem. The Manager went out on the floor and looked around for the same purse. When she couldn't find one on the floor, she suggested I bring the purse back when I wasn't using it and she would order me a new one. I said "this one is perfectly fine, all I need is a new strap, can't you simply order me a new strap from your supplier?". Her response was that they didn't have that kind of relationship with their supplier. She then asked if there was a Shoe Company store close to my home and she would call them to see if they had this purse in stock. I explained to her again that I didn't need a new purse, I only needed a replacement strap. She refused to budge. I then asked to speak to the Manager and she said "I am the Manager". I said "Too bad" and walked out of the store with my defective strap. The joke's on her though because later that same day, I went back to that location, found another purse by the same manufacturer (it wasn't the same style but the straps are exactly the same), swapped the straps out and left the store. If this so called "manager" had any customer service skills whatsoever, she would have done the same thing. Now the store is going to sell another purse with a defective strap and that unfortunate customer will have to deal with the same BS I did...

Excellent staff, & help to get shoes for my brother. who is…read more87. I would recommend this place to anyone. Staff very knowledge & patient.

I have a lot of pain in my foot but can't afford a custom orthotic. My chiropractor recommended I…read moreget an insole at New Balance because they have well trained staff and their insoles are a better quality than the ones sold in grocery stores/pharmacies. This location is about a block away from Yonge St and St. Clair Ave. The door is accessible and the St. Clair Station is close by. There are parking garages nearby but street parking directly in front of the store is difficult. The store reps were very helpful and greeted me right away. Since all the reps in the front were busy, one rep called someone from the back. She did 2 measurements of my feet than tried different versions of insoles in my size and different shoe sizes to help me make my choice. It was a great experience and I would definitely recommend this location.