This is a very neat store. Prices are super reasonable here. They have items ranging from 99 cents…read moreper gram to over $1000. They also have a description of the items that they sell. Friendly staff. They sell all sort of cool gem stones here. They even have soap, lotions, oil etc

Free tea for you to try since they sell a couple different flavours of lavender tea. Nice interior…read moreand peaceful atmosphere. Small nice with all the essential oils, incense, and smudge sticks. A bit on the pricer side but definitely side reasonable. Nice Tibetan Singing Bowls and different sizes too. I love those and it's so calming and the make the most beautiful sound (different in and out of the corner of the bowl). Beautiful crystals and stones. A few books on different teachings/intro to essential oils and crystals. Nice store, I always enjoy coming by when around.

Roots is absolutely amazing! They are the only health food…read morestore in the lower mainland that carries the Sunflower Kitchen Roasted Red Pepper Hummus with Basil Pesto and the Black Sesame Seed Crackers - my faves! Their staff is very informative, friendly and just downright amazing when it comes to choosing the right probiotics and vitamins. Highly recommend!

This store constantly advertises products in their flyer they dont have in a package. Even though…read morethey have have both products on shelf they wont honor price. When you ask they say they make flyer up a year i advance.? This is what they do all the time.

Just purchased my first diffuser from Saje! Smells great when you walk in but it wasn't too…read moreoverwhelming and I appreciated the staff's knowledge and opinion on picking the right product and scent for me. I needed a scent that was cat friendly and they are knowledgeable about which ones were toxic and which were safe. They made my shopping bag look like a gift bag too!

Great service here. Staff will ask to mist your hands with the sanitizer when you enter the shop…read more They are also non confrontational in the way they encourage customers who initially did not want to have their hands misted to do so. Kudos to the staff and training manager. I came with a purpose as the item I put in my online shopping cart the night before was removed (sold out) in the morning. So I decided to check the store. I was lucky new stock came in as it was also sold out in the store once launched. The staff mostly left me to browse but they were always around if I needed help or have questions. I liked that they were attentive from afar. This was the same even when the store was crowded. The scents were wonderful and the products too. On my recent visit, I bought the aroma light, oil, and acupressure mat. I like them especially the acupressure mat and lamp that I am contemplating getting more as gifts. Note: The staff did tell me the lamp gets very hot and to be careful when handling it after used. It also does not auto turn off and to be aware when using it to burn the essential oil. Basically like the traditional way of burning oil using tea light candle but with halogen bulb. This was the good thing about coming into the store and having a staff member explain the product. I would never have known if I got it online. Based on previous experience that would mean the water dish would become sticky and grotty over time from burning essential oil. So I just use it as a lamp and use my diffuser for the oil.

Everyone was very generous and nice but specially Asal! She helped me a lot and she was the…read moresweetest hope to get help from her again!

Depends on who you ask. Their products are not bad. They are not considered a high-end product and…read moreof course they don't sell at highend prices. They are known for the bath bombs but they offer more than that. They also sells soap, hair products, facial products, body lotions and much more. Their products are made with natural ingredients. I have shopped at their store before and online as well. Everytime you purchase something from them, they will give you a small sample product to try. One downsize is that because everything is handmade, if there is a particular popular product that you like, they might not have it instock.

I came here yesterday and I needed some assistance so I asked an associate for help, a girl with…read moreglasses and dirty blondish hair. She said she would get someone to assist me then went off to go do something else then just started chatting with another associate and completely forgot about me so I asked another associate who was awesome, who I believe his name is Sean and at least made up for the lack of customer service I received from the previous associate. I think it's just hit or miss with who you interact with at this store. The products are always fun to look at, pricey most of the time as most cosmetics, skincare and haircare is so I tend to find better deals at the online store than in store. If you want friendly assistance I would recommend Sean to approach who has black hair and tanned skin. He was just so pleasant to interact with.

This sephora is the WORST in the lower mainland. The employees here either don't even acknowledge…read moreor help you, or are super due and dismissive. Secondly, the store is disgusting (see photos). It's always dirty and doesn't look like it's been cleaned in months. I have walked out of this store many times because i'm so disappointed. I will be taking my business online. Sephora Canada. Get your head office in here ASAP.

For all ur nature based organic products, look no further and head straight to this tiny boutique…read moreshop. Running from over 15 years, its now executed by two extensively knowledgeable men Mr.Dean and his son. If you are visiting a store for the first time, then ask for their expert advice about the line of products they carry and the benefits of it. In my opinion that is brilliant customer service. The shelves are all stocked up with organic herbal teas,coffee,honey and all other grocery items. Go get the best fragrant incense sticks or a salt lamp. Looking for any health related products like nature based vitamins, syrups n even shilajeet. (If you know how rare it is). There are many many good products for face and body including hand pressed body soaps. Local artisan bread n other baked goodies. Just go and look for ur self all the products in store. There is plenty of parking and n front if the store.

One of the best hidden gems in the lower mainland. This is where you'll find the products you can't…read morefind elsewhere. Very knowledgeable staff with a naturopath on site for free consultations on Saturdays.

I had 7 treatments of lipo laser and found the treatment very beneficial alongside a healthy diet…read moreand regular exercise routine. The treatment is non-invasive and very relaxing. The spa is pleasant and Nimira very welcoming :)

Worst facial or spa treatment ever. A huge disappointment :-(…read more I purchased a 75 minute "customized" Spa Facial for Spa Willoughby at a Fund Raising event. The value of the facial was stated to be $169, so I was expecting amazing things for that high value. This is a one woman salon in the owner's home in a townhome complex. There is unfortunately only one visitor parking spot in the area, and that was taken when I arrived so I had to wait until the previous guest was finished with their treatment. My appointment was for 10 am, but the treatment didn't begin until 10:10. The owner let me know that she was double (actually triple) booked so during my treatment she would be doing a chemical peel on another client, and another service on another client. Twice, she left me laying on the spa table waiting for 20 minutes each time. For my 75 minute facial, the owner spent only 25 minutes on me! So, $169 for 25 minutes of facial, and 50 minutes of lying and WAITing to be treated. All I got was a light chemical peel applied in the 1st 10 minutes, then a cream massaged into my face in my 2nd 15 minutes with a light shoulder massage. -The so-called "skin consultation" was simply her saying "your skin looks dehydrated". That was all. -The phone was ringing constantly while I was there, and the owner actually left my treatment to go answer calls several times. A few of the calls were from other customers frantic that there was nowhere for them to park! -The sheets and towels in my treatment room were stained. -During the times that she was massaging cream onto my face, the owner kept giving me a sales pitch on the line of skin care products that she sells and/or skin care treatments "that make you look so much younger". I did not ask about products or come to be pressured into buying product, I came for a facial service. -I fully expected her to continue on past the 75 minute mark, due to being left alone for 50 minutes, but at precisely 11:15 she came into the treatment room, indicating she was done, and asked how I had liked my facial! Let's just say I will never be back!

Every spring I stock up on their pineapple scents. Soaps, mists, and wallflower refills. I love the…read morescent. It's smells like real pineapples. It's not a fake smell.

I love B&B works!…read more They have a huge selection of products in so many scents, there is something for everyone. Lots of product testers so you can smell each item. With the major product lines, they have co-ordinating items including Bath & Shower Gel, Body Lotion, Spray etc. More often then not, they are on promotion. Buy ...& Get ... Free. Same with the soap - if you purchase just one it's almost 9$ including tax. However they just did a quick promo that had the soaps only 3.25 each. Be sure to get on the mailing list, as this is where you will find out about sales, promotions and the occasional Coupon (mainly via Facebook ) There is never any lack of staff. They are eager to assist, and you will be asked a number of times if you require any assistance. Lastly, when checking out, if you don't receive a coupon, just ask as they normally have some.