I thought the community should know what kind of business Tri County collision is running. I hit a…read moredeer in December destroying most of my front end of my vehicle. I called them & asked if they could take on my vehicle. They said yes. Within 2 days I had an estimate that they could get it done in 5 days as well as the price they were going to charge my insurance company. My insurance company allowed me a rental for 45 days. I was thrilled....however my excitement was short lived. I went in their establishment 2 weeks after dropping off my vehicle only to be told they couldn't get my car into the garage because they didn't have my keys. They said someone came in claiming to be my daughter & they just gave these individuals my keys. Didnt follow them out, didnt ask for any verification, nada. These individuals ransacked my car & stole my keys. I asked to see the cameras to identify who these individuals were. They refused, said that it had been at least a week & a half since my keys were given away & that it was to much video footage to review. I proceeded to ask why wasn't I contacted when my keys weren't brought back. I was told "oh so many people come in & out of here everyday, we thought you knew". I contacted local law enforcement & they said there wasn't anything that could be done. I then went higher up & contacted the state police. Magically after calling the state police my keys miraculously reappeared later that same day. After a month has gone by i call to inquire about my vehicle. I was told my vehicle wasn't on the books & they would work on fitting it in. However when I called in December they stated they could get it done in 5 days. After 45days my insurance company stopped paying on the rental. So I was stuck paying $316 a week for the next 2months. Well 3 months later & $1000s of dollars wasted I finally received my vehicle back. I wouldn't recommend this business to my worst enemy. Thank you to my sister who reminded me of these wonderful details."You forgot some details... like your vehicle never moved from the day it was brought in on a tow truck until the day the nice insurance adjuster called to see why you did not have your jeep back. That same day your vehicle mysteriously disappeared behind their shop, again the 1st time it was ever moved since being on their lot. This was after speaking to the insurance adjuster about having it moved to another garage that would have the work done within the next week. Also, you forgot that they asked for another $3300 from the insurance after the adjuster spoke with them... stating there was more damage than originally quoted for in December."

From the owner: AAA Preferred Provider. All Staff Have Been Approved Through HireRight. Business is Affiliated…read morewith Tri County Collision, in case your tow is the result of an accident. Spacious Crew Cab for those Long Hauls! Friendly Service. Family Owned & Operated. Secured Storage & Video Surveillance of Premises.

Thought I was going to have to pay like 100$ for a tire parch but it was 12$ and I was out fast…read more Super great team

Employees only wear masks half the time and not one of the mechanics wear a mask!! I called and…read moremade an appointment for my vechicle, because i didn't want to wait in a tire shop waiting room all day. They proceeded to take customers with later appointment times than me. Up to an hour later. 2 and half hours after my appointment time they still havent got to my car and they have finished with customers with appointment an hour after me. The manager in charge refused to admit he made a mistake or that there was any wrong doing. Apparently here it is all about who you know. I will never give them my service again and suggest you shop around as well. I could get tires $40 dollars cheaper a piece 15 miles down the road.

Ridiculous. I've been here 2.5 hours and still waiting for an oil change. What are these guys…read moresitting in a lounge drinking beer? I've waited here for long times before, but this is the worst.