Customer service was non-existent. A sales person did open the door for me and greeted me on his…read moreway out to help another customer. Three employees that appeared to be sales people. Never approached me. Limited inventory on the sales floor so I went out back and saw a lot of new side by's so looked at those. Still no one. Went back inside and all three were sitting around one desk and STILL never acknowledged I was there. I was prepared to pay cash for a $15K purchase. Walked out.

Best dealership in the area to work with. We've bought a few bikes and ATVs from here over the…read morelast probably 5 years. Always great communication and willing to work with you. We had one issue and it was resolved no questions asked. We'll never go anywhere else as long as they're in business!

Thank you so much Jared Moss for who got me into my 23 Kia Sportage I went in with a lot of doubt…read more thinking that there's no way I'd even get approved for it and him and his finance guy made it happen!!!!. Jared was very thorough on everything and thing to me that I needed to know from finance to the car I'm in disbelief and excited for my new journey in my new to me car thank you all very much.!

My son traveled almost three hundred miles to purchase a truck from Keith Auto Sales, and when a…read moreproblem arose after getting it home, the dealership were phenomenal in getting the truck returned to their service center and repaired! Our first time of having any business dealings with this dealership or area, and it was indeed, a refreshing experience! A lot of dealership would not have gone to the lengths they did to correct an issue! HIGHLY RECOMMEND GIVING THEM A CHANCE FOR YOUR VEHICLE NEEDS!!

I did not wind up buying a bike from Romney, however still wanted to share positive feedback…read more Chris was very easy to deal with back and forth via email, and I was happy to see that Romney Cycles does *not* price gouge like the other dealerships, my OTD estimate came with a few modest fees, and none of the revenue-generating filler items and add-ons like so many others tack on. (Other dealerships with the same bike added over two thousand dollars ($2k) in various fees, taxes, tariffs, levies and anything else they could dream up. I didn't seal this deal because I wound up buying a different bike that this dealership doesn't carry, but would've def gone with Chris if I had. And I live two states away!

Great dealership! Nice inventory and a relaxed no pressure environment. The sales staff isnt just…read morepushing to sell you something. I highly recommend anyone looking for an on or off road machine to check them out, you'll be glad that you did!!!

Bought a new motorcycle from them. Broke down 3 different times. Tried to trade in on different…read morebike. Dealer wouldn't help. Avoid this shop at all costs.

Medium sized shop, with a smattering of helmets of the more reasonably priced variety, no 700…read moredollar Il Dotorre replica here, some gloves, some jackets, and then bikes. Harley's, Guzzis, Honda, Royal Enfield, Triumphs... Some used, some new... But about why I love this place: When my bike decided to have a mysterious wiring malfunction, I tossed it on a tow truck and sent it to see Carl, Ed, Dana, Mike, Steve, Rob and the other guys at Winchester Motosports in Winchester/Clearbrook. Those guys worked on it diligently and without trying to rack up a huge bill, sent me back my bike with a reasonable bill, two newly installed tires, fresh fluids and adjusted this and that. The thing is AAA wouldn't two my bike out to me. So Ed delivered the bike to me, dropped it off and they charged me half of what anyone else would/could have. Nice people. But here's the thing. I took a ride out there the last two weekends to get some things done to the bike and I met Carl, Ed Mike and Dana, all of whom are the NICEST people. They've treated me well, treated everyone I've seen in their shop well, and fairly, and so I will continue to get my bike serviced there, despite being over an hour away. Carl is a great guy, fun to talk to, a fair owner of the shop, knows his bikes, and really enjoys seeing people ride. Mike is a good solid mechanic as are the rest of the boys back there. There are also some very pleasant nice, and dedicated bike enthusiasts floating around this shop. So talk to the folks there. Might not be a destination shop like once of those Monster shops, but I'd rather talk to Winchester any day of the week.

I appreciate it how quickly the service department, or parts department I suppose, greeted me and…read morewas eager to help. The prices on the bikes seems pretty fair, even in the midst of the Covid game. I would go five stars, but I didn't really find the snarky attitude towards harleys to be appropriate. I have one Suzuki GSXR1000, a Ducati monster, a Harley heritage soft tail and a Harley Dyna wide glide. The point is that there are a lot of great bikes out there that all have their good and bad points. The fact that the parts guys had to dive into the books to look up a very simple part indicates that they have a fairly limited understanding of Harleys. I think this would be a wonderful place for your metric bike, but probably not for your American bike.

TEN STARS!!! Seriously…read more Locally Owned, be sure to say Hi to Mr. Early And I can't believe I'm the first person to drop a review on this place! Staff is Friendly: I didn't want t just leave a blank after "friendly". I don't know... how about "Really, Really, Friendly from the minute you walk in, no hovering or smothering like you might steal something. Knowledgeable (or, if you ask them a Stumper, can refer you someone who is) Courteous & Patient: NOT Pushy on the sales end. They'll gladly discuss a bike on the floor, pluses/minuses, pros/cons, etc., but never push you. You come away with the feeling that selling motorcycles is just an excuse for talking to other bikers about (or even just stuff). But they Will sell a bike, and back it up afterwards. Seriously, I recommend you stop by if you interested a new (or used) ride, or repair! LOCALLY OWNED! (Be Shute to say hi to Mr. Early, talk bikes. He's usually been around whenever I've been there)

Always cheerful, informative, and responsive, the staff always bend over backwards to help. They…read morehave a great inventory, but can also order exactly what you want. My bike arrived in about 10 days, which is remarkable. They took the time to answer all my questions and they delivered on their promises.

They were very knowledgeable , pleasant and helpful!! Definitely worth the drive from Pittsburgh…read more I've ridden Guzzis for 18 years. I would NEVER own anything else! Reliable, balance, torque and responsive and needless to say speed than the American version! You know the ones Lol. Sooo head to Accident,, Maryland to try out a real machine!!

Highly recommended if you are looking for a bike. They are really helpful and transparent on…read morepricing. Something came up and I wasn't able to purchase the bike I wanted. Go check them out if your are shopping. Very low stress and not like a Harley Davidson dealer. They have a good selection of used bikes as well

I am very appreciative that while on a long distance ride they were able to fit me in and take care…read moreof my bike last minute. What I had a problem with was the service manager shoving his political views down my f'ing throat. Nobody cares which President you think should die a horrible death and no one cares who you support. His behavior was rude and offensive. I'll ride 1000 miles out of my way the next time I need service just to avoid this dude.

George Montgomery of Paw Paw WV knows motorcycles! He owns them, rides them, intuits them, builds…read morethem, rebuilds them, and, of course, repairs them. He also knows British and foreign made bikes, like Triumph and BMW, which is a rarity. If you can't find a part from a vintage bike that hasn't been manufactured in decades, chances are good that George has the part or he can make it. He has a solid and trustworthy reputation for a reason. The kind man just took a glance at our brand new dirtbike and pointed out something that needed to be adjusted. It was a simple fix we did ourselves, but if he hadn't spoken up, it could have been trouble. We've known him and his work for a couple years now. Other riders we know also rely on George's seemingly innate sense for two wheelers. He has passion and integrity, to boot. I don't say this tritely: it's literally a pleasure to deal with him. We'd trailer out to WV before we'd let anyone else touch our bike.